How communicators are thinking SMART

The recent Melcrum Summit saw communicators gather in London to hear from their peers, network and learn who is doing what in the world of internal communications right now. As part of the event an afternoon session was held by INVOLVE here in the UK, where comms pros worked through some SMART (Specific,  Measurable, Achievable, Relevant and Time-based) […]

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Picture this: the role of images in IC

They say a picture is worth a thousand words. What do the images inside your organisation say about your people? Do they accurately represent your culture and the reality of your workplace? Or are your internal communication channels clogged with stock photographs (business people shaking hands or holding seedlings anyone? – yep, knew they’d be […]

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Using Google to communicate with all employees

Ensuring all employees have the ability to have two-way conversations with the business is a key priority for organisations, and rightly so. In the world of internal comms we use all kinds of terms for a part of our workforce – from frontline, to hard-to-reach, to remote workers, and it’s this group which often tangles […]

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Blogging for beginners: an ebook

How do you launch a blog from a blank sheet of paper to building and maintain your own space on the Internet? You’re in the right place to find out. Earlier this year I contributed to an ebook called The Business of Blogging to celebrate the 20th anniversary of the blog and today I’m sharing […]

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Insider tips from an awards judge

What is the secret to winning industry awards? On Wednesday night comms pros from around the Globe were honoured at the Melcrum Awards #melcrumawards in London. I had the pleasure of being a judge for those ones across all categories. I’ve written this article to offer insight into how awards work, what I’ve experienced as […]

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How to plan and launch a new intranet

So you have a shiny new intranet waiting in the wings, what is the best way to introduce it and get employees excited about the changes you’ve been working so hard on? I’ve been a fan of the “long wow” approach adopted by Aviva since hearing about it a couple of years ago – that […]

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The relationship between social media and food

This was the topic of a discussion at an exciting panel event as part of Social Media Week London, where food, science and technology were brought together for some interesting debate on Thursday, 25th September, 2014.

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CEO comms: why silence is not golden

Hot on the heels of the Sainsbury’s 50p challenge story I published last week, the name Justin King caught my eye in the latest UK issue of PR Week. Justin (pictured) was CEO of the supermarket chain from 2004 until July this year and was interviewed by the publication. In the article he talked about the reality […]

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The #insidestory awards are open for entries

Been involved with a cracking internal comms campaign or initiative this year but have an empty awards cabinet? Now is your chance to have your hard work recognised by your peers as the #InsideStory awards from the CIPR Inside is open for entries. CIPR Inside is the dedicated group for internal communication pros as part of […]

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Listen to episode 10 of my free IC podcast

Social Media inside the Large Enterprise by @simplycomm, part of Social Media Week London. Over 200 internal communicators joined the conference at the prestigious St Paul’s etc venue on 25th September. Many followed us virtually. The hashtag #SMiLELondon became trending topic in the UK.

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Rachel named as a Fellow of the CIPR

Today I’m delighted to reveal that I’ve been named as a Fellow of the Chartered Institute of Public Relations (CIPR). Every year CIPR announces new Fellows ‘in recognition of outstanding contributions and work in public relations, service to the Institute and personal achievements within the profession.’ I’m honoured to be in the list of 19 […]

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Today shows #OurCommunityCares more than ever

Regular readers of my blog will know that I live in Hanwell, West London, which for the past five weeks has been at the centre of a huge campaign to #FindAlice – a missing 14-year-old local girl called Alice Gross (pictured). Thank you to everyone who has got in touch since last night and who […]

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