Internal Comms pros honoured in London last night

Last night I joined around 200 internal communicators at a stunning venue overlooking the River Thames in London for the third annual CIPR Inside awards. The Royal Festival Hall played host to the event which honoured IC pros for their hard work over the past year. From best example of employee engagement, to best internal […]

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Report reveals leaders critical to repair broken trust

There is an unbreakable connection between leadership, communication and trust. But many leadership communication approaches are completely unfit for purpose, and the integral role for communication practitioners is creating a trusting company. These are just some of the findings revealed in a brand new report out today highlighting the critical role of 21st century leadership communication in […]

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How babies communicate using a secret language

Did you know babies have their own language and use it to communicate with those who are caring for them to tell us what they need? Nope, I didn’t know either. As mum to a two-year-old and eight-week old twin sons (pictured having cuddles with me last night), this is a revelation and has already […]

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Retail focus – how IC makes a difference…

There’s not much difference between a colleague and a customer. Do you believe that’s true? Jeremy Petty, @jezpetty, Deputy MD of scarlettabbott does, and here he writes for my blog to share how. Over to you Jeremy… In terms of how you think about your business, your propositions and your brand, we believe that you […]

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Do you fit the happiest or unhappiest PR pro profile?

The happiest UK public relations professional is most likely to be a man, over the age of 60, working as an Independent Practitioner and based in the Midlands or East of England. The unhappiest is most likely to be a woman, aged 35 to 44, working as a Head of Communications in-house in the public […]

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Four helpful charts that explain life as a mum of multiples

While feeding my eight-week-old sons at 4am this morning I read a story via BuzzFeed showing “11 helpful charts explaining life as a new mum.” Having been inspired by Sophie Hammer Lewis’ @Hammertime charts, I thought I’d create some of my own based on the reality of life with twins and a toddler (my daughter is two-years-old). […]

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Lego beats Apple as world’s most powerful brand

Apple may be the world’s most valuable brand at $128.3bn, but children’s favourite Lego has topped the charts as the world’s most powerful brand. Lego has just knocked Ferrari off the top spot (it’s now 9th), scoring highly on a wide variety of measures on Brand Finance‘s Brand Strength Index. These include familiarity, loyalty, promotion, staff satisfaction and […]

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The secret diary of a senior communicator

What do other departments think of Comms teams and pros? What are you really thinking when talking with your stakeholders? Today I’ve got a treat for you – a senior communicator has written to share the reality of her working life behind the closed doors of a large corporation. She’s requested I keep her identity […]

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I heart IC – sharing the love

As a Valentine’s Day treat I thought I’d share the love of internal comms and point you towards 10 free resources. My article with alternative Valentine’s Day gift suggestions of what to buy the comms pro who has everything has been shared around the Globe this week. The grammatically correct mug is the clear winner. Thank you for stopping […]

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Video: How Jamie Oliver creates his company’s culture

The undeniable importance of a company’s culture permeates everything an organisation does, from its day-to-day operations to the way it recruits. Or at least it should. But how does it work when a company has one person as its centre? How do you translate their thoughts into an actionable strategy and way of working? Today […]

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Come and air your ESN successes and stresses

Who can you turn to in your contacts book to ask for confidential advice and guidance about all things enterprise social network (ESN) related? I regularly get emails from people asking for my opinion, but what if there was a whole room of your peers willing and able to share their stories? Well now there is, […]

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Musings on mice, men and social media at Muir

The early bird may get the worm, but the second mouse gets the cheese. How can a housing association train its employees and embed its values when using social media? Muir Group Housing Association in the UK has been in the business of providing affordable housing to those in housing need for the last 47 years. Here […]

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