About Rachel Miller
All Things IC consultancy was founded by Rachel Miller, FCIPR, FIIC, PG (Dip), MPRCA, in 2013 to help organisations and communicators achieve communication excellence.
Rachel @AllthingsIC (pictured), is an ex-journalist who then worked in-house for a decade for organisations including Visa, Novartis, Visteon and Tube Lines. She was Head of Communications for London Overground Rail Operations Ltd.
As a consultant she specialises in internal communication, employee engagement, the world of work and new technology.
She is a Fellow of the Institute of Internal Communication (IoIC) and Chartered Institute of Public Relations (CIPR). Rachel is a member of the Public Relations & Communications Association (PRCA) and Federation of European Internal Communication Associations (FEIEA).
Rachel regularly judges industry awards and has contributed to a number of best-selling books. She has published 1000 articles on her award-winning blog, which was established in 2009. See the press and portfolio page.
She was given the inaugural CIPR Inside Best Individual Contribution to Internal Communication award and was a finalist for Outstanding PR Professional of the Year in the CIPR Excellence awards (People’s Choice). See the awards page for more information.
A driving force behind many key industry initiatives, she helps the profession to help itself. What makes Rachel stand out in particular is her understanding and use of social media to highlight and drive best practice in internal communication. In this respect, she’s the best in the business – CIPR judges
In 2008/9 Rachel completed a Postgraduate Diploma in Internal Communications Management at Kingston University, London, while continuing to work full-time. She’s now a guest speaker on the postgraduate and masters in IC courses. She’s lectured PR students on internal communication at London College of Fashion, which was a first for the course.
In 2016, Rachel launched All Things IC Masterclasses. These one-day courses have been designed to help professional communicators excel. See the Masterclasses website for more information and to browse what’s on.
The Institute of Internal Communication (IoIC) asked her to develop a training course on advanced social media strategy, which she delivered in 2014 and 2015.
Rachel is a co-founder of The IC Crowd, a community created in 2012 aiming to bring internal communicators together to share knowledge, network and communicate, both online and in person.
Watch Rachel speak
Want to know what Rachel thinks about corporate communication and using social media? Watch this 30 minute presentation and interview she gave at Google, London in 2014:
Rachel Miller lives with her husband, four-year-old daughter and her two-year-old twin sons in London, UK.
Rachel is a member of: