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Internal Comms and the challenges of COVID-19

How has this year been for you? How has it really been? Internal Communications and the Challenges of COVID-19 conference took place yesterday, hosted by Communicate Magazine. It was a day packed with inspirational ideas, shared experiences and a huge dose of reality. If I asked you to list the challenges 2020 has presented, we […]

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Black History Month: a comms and inclusion case study

2020 has been a year like no other, bringing about new challenges for internal comms practitioners. Today I have a guest post for you by Lia Crooks, Internal Comms Manager and Inclusion Lead at Simply Business, a fintech, with nearly 800 people based in the UK and US. She’s shared how her company celebrated Black History […]

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How to advise hesitant leaders

Back at the start of the year I was heading home from working with one of my international clients. I boarded a plane in Dublin, Ireland, bound for Heathrow. There was only one other person in my row and we struck up a conversation. I discovered it was Shari McDaid, @ShariMcDaid, CEO of Mental Health Reform, […]

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How to use content design for internal comms

How much content do you write, edit, manage or publish each week? In any internal communication role, content is likely to be a large part of your working world. Today I have a guest post for you by Joanna Goodwin. Some of you may know Joanna through her work at the Office for National Statistics. She […]

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How to set your professional goals for 2021

What does the year ahead hold? Perhaps you’re planning to find a new role, change jobs, start your own consultancy business, deepen your experience in your current role or aim for a promotion? Whatever you’re plotting, I’m giving you a head start today thanks to my 2021 planner. You can download it for free today. Just […]

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How to use Microsoft 365 for internal comms

Do you need help to make Microsoft 365 work well for your business? Perhaps IT or Comms colleagues are asking you to make decisions, but you don’t know where to start. Maybe you have it already in your organisation, but are unclear how to get the best out of the tools and resources you have. […]

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How to communicate the death of an employee

At some point in your Comms career, you may need to communicate the death of an employee. The purpose of this article is to help you think through your approach and point you towards resources. I hope you find it useful and don’t need to act on it. But if you’ve discovered this article because […]

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How to work ON, not IN your business

When is the last time you took a moment to pause, reflect and analyse your work? This year has been a whirlwind, with deadlines of “ASAP” being the norm. It’s been relentless, exhausting and frustrating for many people. I know from the conversations I’ve had with clients and blog readers, that creating time to focus […]

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How to recover from setbacks

How do you recover from setbacks? Do you have a particular process to help you when things don’t work out as planned? Today I have a guest post to help you learn about recovering from setbacks. It’s been written by Matt Batten, Director of Communication and Outreach at the Diocese of Llandaff, Church in Wales. Matt recently spoke […]

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What podcasts exist for Comms and PR pros?

Do you listen to podcasts? I regularly receive queries asking for recommendations and I feature them in my monthly email newsletter, The Water Cooler. So to coincide with the release of my latest podcast interview, I thought I’d share some resources with you. My daily routine includes listening to at least one podcast, as I […]

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A focus on all things IC by Rachel Roberts

Voting has opened in the Chartered Institute of Public Relations (CIPR) elections. As a Fellow of the Institute and someone who invests in my membership and professional development annually, I’m always curious to discover who is standing. Positions up for the vote are President (including a year as President-Elect) and Council members. If you’re able […]

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How to communicate World Mental Health Day

Saturday 10 October is World Mental Health Day 2020. If you’ve been aware the date is coming up, but not had a chance to plan, I’ve got you covered. This article contains advice and guidance to share with employees. Help yourself and do let me know how you are marking the day. You’re welcome to […]

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How can I help?

I help practitioners around the globe increase their knowledge of internal communication.

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I’m proud to have been invited to work with, and advise, some of the world’s leading brands.

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