What they were talking about in Washington

What did global communicators discuss at the International Association of Business Communicators' (#IABC17) World Conference in Washington? Speaker Sheila Parry, Founder and chairman of specialist internal communications agency, theblueballroom, is here to share what...

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How do companies give employees a voice?

Does your organisation give employees a voice? How are companies creating opportunities for employees to have effective two-way conversations? Since the humble beginnings of the employee opinion survey, organisations have long recognised the merits of giving employees...

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What’s the true cost of your internal comms?

How much does your internal communication cost? What's your return on investment (ROI)? Want to find out? I have a guest writer today who says keeping tabs on the true cost of your internal communication isn't easy and she has a tool to help you calculate yours. Have...

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Why change comms should be drawn

How do you communicate change in your organisation? Do you use illustrations? Should you? Could you? I've got a guest post for you today examining this topic and providing food for thought when it comes to communicating visually. Virpi Oinonen @voinonen from...

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How to create content for events and conferences

What's the best way to create an event for a large group of people? How can you plan when you know people will have varied interests, areas of expertise and skills? I've held three #thebigyak unconferences with my fellow The IC Crowd @theICcrowd co-founders in recent...

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So this happened last night…

Last night I had the honour of being named Outstanding Independent Practitioner at the Chartered Institute of Public Relations' Excellence Awards. Putting myself forward took a lot of courage, and I'm delighted to have been recognised by my peers for doing what I...

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Putting patients at the HEART of everything we do

Think about a time when you have been in hospital or had experience of an NHS service. How were you treated by the doctors, nurses and other healthcare professionals looking after you? Did they introduce themselves? Did they treat you with respect and were they open...

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How to keep calm and carry on

How do you keep calm and carry on in the wake of terrorist attacks? If you're hoping for answers, I'm not sure I have them. But I do have some advice from the Home Office to share with employees, which you'll hopefully find useful. As my home town of London became the...

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How to understand internal communication

Internal Communication glossary The search terms people use to get to the All Things IC blog reveal readers are looking for definitions to help them understand all things internal communication related. What is internal communication? What does 'copy' mean and what...

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Ten of the latest internet trends

Want to know what the latest internet trends are? I've scoured Mary Meeker's 355-page report and pulled out 10 things that caught my attention. If you're looking for stats to help you do your job, this report is for you. It covers global trends, looks at what's coming...

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Five top tips from an awards judge

On the hottest day of the year so far, in a secret London location, the room is abuzz with chatter, music and coffee cups a-clanking. It can mean only one thing - the annual gathering of the Institute of Internal Communication (IoIC) National Awards judges. Today I've...

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How long does employee advocacy last for?

How long do employees feel a sense of connection to an organisation for? Does it walk out of the door when they do? What's the reality of brand loyalty and advocacy? And what happens if a workforce doesn't feel connected? I spent a decade working in-house and still...

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Seven things I heard at SmileExpo17 this week

The future of internal communication is conversations, but how can technology aid us and what trends are on the horizon? This week I attended Social Media in the Large Enterprise (SMILE) Expo in London hosted by Simply-Communicate #SmileExpo17 and attended by 150...

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An intern, a dissertation and a request

I have a guest post for you today written by a third year university student who needs our help. Please take a few moments to compete his survey to aid his dissertation once you've read his thoughts. I'll hand you over to Adam... In all walks of life, across both the...

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A question of comms: Janice Fitzgerald

What one piece of advice has helped comms pro Janice Fitzgerald in her career and why does she think it pays to be nice? Janice is Group Communications Manager at The Clancy Group and is the latest practitioner to sit in my #questionofcomms hot seat. I  was struck...

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Why I’m baking it better for GOSH

Following my article on personal branding last week and all your amazing feedback, I've found the courage to be brave and am going to share another side of my story with you. I'm a mum-of-three, my daughter celebrated her fifth birthday at the weekend (I'm still...

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Inside story of first open Council intranet

Devon County Council is the first council to put its staff pages (intranet) in the public domain. This site is public and accessible to everyone. This means that employees who are managed by partner organisations, such as the NHS, can view the same information. What's...

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How to communicate your personal brand

What is your personal brand? Everyone has one, whether you're aware of it or not. It's what people say about you when you're not in the room and what you're known for. Organisations such as Warburtons have been talking about personal branding with their employees and...

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A question of comms: John Kay

Discover what got John Kay hooked on comms and what we can learn from a choral conductor. John is Group Internal Communications Manager at Oxford University Press and is the latest professional communicator to sit in my #questionofcomms hot seat. He's revealed what...

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We’re not alone… what we missed at IoIC Live

Despite the title of this article sounding like aliens are coming, it's referring to the fact internal communication has an incredible role to play. Done well, it connects people around moments in time and helps employees feel a sense of belonging to an organisation....

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How communicators learn about comms

‘Never stop learning’ was the answer Lou Robinson gave in her #questionofcomms profile about the best advice she's received as an IC pro. What does that look like? How can you keep learning? I'm delighted that Lou, who is Global Internal Comms Lead at Costa, is back...

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A question of comms: Nicholas Wardle

What should communicators read and stop complaining about? Nicholas Wardle is here with the answers to these questions and many more. He's Global Internal Communications Manager at Alshaya, based in Kuwait, and is the latest practitioner to sit in my #questionofcomms...

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The death of patience and why you need to pause…

When did we get so impatient? In this world of frantic, always-on comms, when did we stop pausing to check the facts? This morning the hashtag #BuckinghamPalace was trending on Twitter. As was #PrincePhilip amid speculation there was an announcement due from the...

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10 questions to help engage volunteers

How do you work with volunteers? Whether in your personal or professional life, knowing how to make them feel valued, listened to and recognised is crucial. Hopefully it goes without saying that communicating at the right time and enabling them to give their views is...

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How to get a new comms job

How do you fancy working as a professional communicator at Buckingham Palace? Comms Assistant to The Royal Household is just one of the jobs on the market at the moment. Just imagine, what a place to work! In this article you'll find the latest vacancies, career...

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Secret diary of a Comms Director…

"I am not an HR professional and I don't want to be. I am a communications professional and as such I align myself with the world of PR not HR. "But I am increasingly seeing HR professionals assuming they are also communications professionals and this is dangerous to...

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A question of comms: Shan Chatoo

Discover why doodling is important to Shan Chatoo, a self-employed senior internal communicator, plus the best career advice she's been given. Shan is the latest comms pro to sit in my #questionofcomms hot seat. Want to be featured? Here are the questions for you to...

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A question of comms: Stephen Golding

Discover Stephen Golding's alternative career choice, plus the books he thinks every communicator should read. Stephen is Communications and Engagement Lead at Diageo and was one of All Things IC's first clients when he was at Tullow Oil a few years back. He's...

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