Free resources

I’ve done the hard work so you can have the latest information at your fingertips. These free resources will help you do your job and impress your boss.

There are 1200+ articles on my blog packed with ideas, guidance and inspiration, including a free internal communication plan template. I also have an events calendar so you can see what’s on.

If you need personalised advice, see my work with me page to discover how you can hire me or sign up to my All Things IC Masterclasses.

I know how precious your time and budget is, so have saved you both with these freebies. Enjoy!

 

Rachel

Communicating change


Changing behaviour for better business

Changing behaviour is at the heart of everything we do in internal communication. As professional communicators we help the businesses and organisations that we work with to achieve their aims and work more effectively, efficiently, safely, truthfully and responsibly....

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Communicating change at Westminster City Council

How do you communicate change in your organisation? What have you learned from change comms campaigns in your current or previous role and what top tips would you pass on to other communicators? Last month I had the pleasure of speaking at IC Excellence in front of...

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Communicating change at the BBC

How do you communicate change in your organisation? When something ends, how do you mark the occasion and say goodbye? If you've studied change theory, then you'll probably be aware of the stages of change (see this article I wrote recently citing Kübler-Ross) and use...

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Communicating change at the Washington Post

Jeff Bezos, the founder and CEO of Amazon.com has agreed to buy the Washington Post newspaper for £163m ($250m). He is reportedly buying it and other print properties personally, rather than Amazon purchasing the paper.

Below are tweets from IC pros that is being used on www.allthingsic.com

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How to…


How to measure communication

If you have no idea how to measure your communication activities, this article is for you. A brand new framework was launched yesterday by the Association of Measurement & Evaluation of Communication (AMEC). It is excellent and I strongly urge you to use it. The new...

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What’s the point of organisational purpose?

Consumers and citizens respond to emotional stimuli aligned to their own goals in their life. Smart organisations are confident and root their communication in their organisational purpose. They understand their publics because they listen and create content that...

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Where’s internal communication headed?

What are the latest trends in internal communication? If you've been asked this question and reached this post because of it, you're in luck. I've got a free ebook from IoIC to share with you. You'll discover where professional communicators think IC is heading and...

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How to write an internal communication strategy

Where should you start when writing an internal communication strategy? What information is essential to include, what format should it be in and how can you structure it? Today I have an illustrated guide to help you think through how to write an internal comms...

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How to brew the perfect managers’ conference

One of my favourite C.S Lewis quotes is: “You can never get a cup of tea large enough or a book long enough to suit me.” Anyone who has worked with me will know how much I love tea. I've always got a brew on the go (I have one next to me in a large Cath Kidston mug as...

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How to simplify your intranet

When did you last analyse your intranet and had the opportunity to think through what you want it to achieve? How can you simplify your intranet? These topics were part of Tuesday's #intranetnow workshop in London organised by Wedge Black @wedge. Carolyne Mitchell...

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The only way is ethics – how to communicate integrity

Ethics are personal. Just as everybody thinks they have a good sense of humour, so everyone thinks they are ethical. That’s why it can be a challenge for companies to communicate with employees what they mean by “doing business ethically.” I've just been featured in a...

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How to learn about internal communication

How can you get a job in internal comms? How can you communicate change? How can you design your social media strategy to be successful? Most of the visitors who reach the All Things IC website are looking for ways to help them do their jobs better, and for answers to...

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How to communicate with students

How do you communicate with University students? What challenges do you face daily and how does it differ from employee communication? My latest guest post features Ross Tarbard @owlyross, (pictured) he's worked for the past three-and-a-half years as Internal...

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How to enter comms awards

What are industry award judges looking for when reading through entries? How can you write comms award submissions so they are compelling and score well? This week I finished judging four categories of the UK Public Sector Communication Awards 2015 and thought I'd...

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How to use social media


How many social media channels do you know?

If you've ever seen me present, chances are you will have heard me talk about The Conversation Prism by Brian Solis @briansolis. For the past few years I've constantly been asked 'how can I keep up-to-date with knowing what's being used for social media?' One of the...

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A Twitter guide for internal comms pros

On Monday 3 September 2012 I launched @the ICcrowd alongside Jenni Wheller and Dana Leeson in the hope of bringing internal communicators together on Twitter. It’s fair to say we’ve been delighted by the number of comms pros who have got in touch, started to follow...

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Understanding social business


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Crisis comms


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Intranets:


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A career in internal comms


What unicorns and IC have in common

Much like fabled unicorn tales, you'll hear many myths and untruths surrounding internal communication. They reflect the reality of working as an internal communicator today. Today I have a visual treat to share with you thanks to the super team over at Alive With...

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These are the skills you need to be a comms pro

Today is an important day in the world of Comms and PR as an incredibly valuable piece of work has just been published. The Global Alliance has launched the first ever Global Capabilities Framework (GCF) for Public Relations and Communication Management. It's a...

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The State of Public Relations in 2018

According to brand new research out today, the UK's public relations workforce has grown by almost a quarter (22%) over the past four years and one in six of us are living with a mental health condition. So the numbers are up and the average salary is up (£50,447 in...

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How to start working in internal communication

How can you start working in internal communication? What skills do you need and how can you learn? Today I have a guest post by a brand new Internal Communications Executive, Jess Morris. She has just completed the first six months in her role at AO and is here to...

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What you need to know before applying for a comms job

Are you looking for a new comms job? This article is packed with advice to help you learn about internal communication including where to look and what you need to know. I've interviewed Sue Palfrey, Head of Internal Communications at National Trust as she is...

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Podcast: The impact of digital on internal communication

What's the impact of digital on internal communication? Today I'm delighted to share a podcast with you I recorded last week. Paul Sutton invited me to be a guest on his Digital Download show to discuss the topic and we covered so much! From the rise of enterprise...

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What impact does high cultural intelligence have on comms?

How can PR professionals' cultural intelligence influence expanding business communication? How is this reflected through social media activity? Today I have a guest post by Connor Peters, who has written for the All Things IC blog to examine this topic. I loved...

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How can organisations communicate change?

Can you build a culture of resilience, agility and readiness for change within an organisation? This is the topic Holly Gifkins, Internal Communications and Engagement Advisor at Leonard Cheshire Disability is exploring. She's currently studying the Chartered...

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Which job is right for you?

How do you know if a job vacancy is the right one for you? Reading through job descriptions is a good first step to get a sense of the company, but how can you find out more? In this article I'll be revealing where to learn more about an organisation and the internal...

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Four ways to build your personal brand

How can you build your personal brand inside your organisation? Everyone has a personal brand. It’s what people say about you when you’re not in the room and what you’re known for. Today I have a guest post to share with you by Corina Manea @corinamanea, Chief...

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Using Enterprise Social Networks


How Gatwick Airport uses Yammer

What does it take to have an award-winning internal social media campaign? Who is using Yammer well and what are the secrets to their success? You’re in the right place to find out. Gatwick is the world’s biggest single runway airport and the UK’s second busiest...

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Mastering communication through education

What have the following got in common: Cumbria, Michelle Obama, student unions, Edinburgh, Machiavelli and real ale? All have featured in Master of Arts (MA) assignments for Laura Davies. Laura (pictured) is currently studying for a Masters Degree in Strategic...

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Peer to peer to success

I recently spotted on Twitter that Tony Stewart from Aviva Investors was Tweeting about how he has been using Yammer, a free private social network for companies, in his workplace. I asked him to share what’s been happening with readers of Diary of an internal...

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Read about Internal Communication:


There are numerous books about IC on the market. I’ve contributed to various publications and been featured in a number of books including:

Share This: The Social Media Handbook for PR Professionals (Wiley, 2012)
Share This Too: More Social Media Solutions for PR Professionals
 (Wiley, 2013)
Maximize Your Social: A One-Stop Guide to Building a Social Media Strategy for Marketing and Business Success (Wiley 2013)
Brand Vandals: Reputation Wreckers and How to Build Better Defences: Corporate Reputation Risk and Response (Bloomsbury 2013)

In 2017 I collated a list of 31 recommended books to read to learn about internal communication, PR, social media and personal branding.

I’ve also published annual recommended reading lists:

Your Summer reading list.. sorted
Recommended books for comms pros (2014)

2013: Recommended comms and social media books

2012: Recommended comms and social media books
New reads for internal communications 2011
Internal comms must reads
Internal comms and social media list – created 2009.

Contact me if you’d like to discuss how I can contribute to your publication.

Get in touch...

Want to work together or got a query for me? Do please get in touch. You can also book a free 15-minute call this way, Rachel Miller.

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