Head of Internal Communications, Principality
Location: Cardiff, South Wales.
Job type: Permanent.
Salary: From £50,000pa, depending on skills and experience.
Closing date: 20 October 2017.
As Principality embarks on its business transformation, Internal Communications is a key capability!
Reporting directly into the Chief People Officer, the role will ensure that our colleagues across 71 locations in Wales and the Borders are kept well informed and feel confident that they understand the journey the organisation is on.
The role holder will have a small dedicated team but will need to be experienced at coaching and influencing senior leaders and colleagues on becoming more self-reliant and confident to deliver communications that fit with the values and vision of the Board whilst drawing on the expertise of the Internal Communications team as subject matter experts.
The purpose of this role is to drive an effective communication strategy within Principality to support employee engagement and enable the delivery of crucial business objectives.
This will be demonstrated through the delivery of comprehensive and integrated internal communications across a large internal audience using a variety of creative vehicles and channels for maximum effect and efficiency.
What you’ll do:
- Develop and ensure effective implementation of the internal communication strategy
- Steer the development of the new, wider internal channel suite, including a new social intranet •Lead on the programme of face-to-face communication, developing agendas, formats and content to achieve event objectives
- Lead on communications of the WRU / Principality Stadium sponsorship to ensure everyone in Principality is aligned and engaged
- Establish measurement tools to assess and analyse the effectiveness
- Create and maintain the overall business narrative
- Lead/oversee the team’s delivery of the internal communications across the organisation, maintaining excellence on all areas of internal communications within Principality
- Manage relationships, whilst providing expert counsel and influencing skills to key senior stakeholders
- Lead the team focusing on performance management and development
- Oversee the internal communications budget investment focussed on maximising ROI.
What we are looking for:
We are looking to recruit someone who is strategic and creative in their thinking whilst at the same time happy to roll up their sleeves.
The successful candidate should have proven experience of working in an organisation that has embarked and delivered on transformation and experience of influencing and working successfully with business leaders at board level with a demonstrable understanding of business strategies.
Crucially you will be up to date with all contemporary communication techniques and technologies and confident in digital and social channels. You will ideally have experience of communication across a multi-site business and demonstrate creativity and innovation to ensure key messages land in an effective and efficient way.
Who are we?
With 53 branches and 18 agencies across Wales and the borders, Principality is the 6th largest Building Society in the UK. As a mutual society, we’re owned by and run for the benefit of our 500,000 members.
It’s an exciting time to join us as we’re currently on a Group wide transformational journey that will see our brand, technology, colleague and customer offerings updated and enhanced to really put Principality on the map and make us a brand and employer of choice within Wales and beyond. This is supported by our recent sponsorship of the iconic Principality Stadium which has put us on a global stage.
As a business, Principality is keen to recruit talented individuals who are interested in joining a company in which they can really make a difference. Although the Society has been established for nearly 160 years, we pride ourselves on a progressive culture, which encourages its employees to thrive.
What can we offer you?
As well as a great working environment with a strong family feel and plenty of opportunities for development and growth, you can expect a generous package that includes pension, bonus and incentive schemes, free life assurance cover, critical illness protection, private healthcare and the option to buy extra holiday each year.
You can also be a part of our Sports & Social club which gives our colleagues access to discounted theatre, sporting and family events and to top it all off, we always have tickets up for grabs for the latest events at Principality Stadium.
As Principality colleagues, we want you to walk a mile in our customer’s shoes. This is why we provide all staff with £100 to open a savings account at your local branch to really feel a part of our core business. £100 also grants you voting rights at the Principality Annual General Meeting.
A mutual society, Principality is owned by and run for the benefit of our 500,000 customers. We are the UK’s 6th largest building society and the 3rd most recommended mortgage provider. We have 53 branches across Wales and the boarders as well as a large Head Office situated in the heart of Cardiff City Centre. The Society is undergoing a large scale transformation phase and is now the proud sponsor of the iconic Principality Stadium!