• Full Time
  • London
  • Applications have closed

Website STATravel_UK STA Travel

Head of Internal Communications, STA Travel
Location: London
Ref: 2774BR
Contract: Starts in November 2017, minimum nine months (maternity cover),

STA Travel is the world’s largest student travel company, sending two million customers on life-changing trips each year.

Our people are in 250+ stores and head offices worldwide, from Paris to Perth and everywhere between. Internal Communications plays a key role in connecting our people with each other and to our business direction.

Reporting to the Director of People and Culture, we’re looking for a communications professional who can deliver our group internal communications strategy for a maternity cover contract (minimum nine months, with the possibility of extension).

The successful candidate will need to roll their sleeves up in a constantly evolving environment to deliver measurable results. In return you’ll be rewarded with a stimulating role with huge scope to innovate, make decisions and drive the continued success of our iconic global brand.

What a day in the life might look like:

  • You’ll assume responsibility over the global internal communications strategy, ensuring it drives excitement and engagement internally and where possible have a commercial aspect.
  • You’ll draw on your full suite of internal communication skills, from change management and employee engagement to channel development, end-to-end campaign communications and content creation.
  • You’ll drive the launch plan and adoption of our new digital workplace, be an ambassador for digital engagement and facilitate collaboration and two-way communication through Office 365 tools like Yammer, Groups and Teams.
  • You’ll manage the editorial calendar, helping to prioritise and coordinate communications across the new global digital workplace and other channels.
  • You’ll collect, write and edit staff communications and news stories.
  • You’ll build and maintain great relationships with group departments and other key stakeholders from across the organisation, and have your finger on the pulse about everything going on at STA Travel.
  • You’ll work closely with divisional Internal Communications Executives to ensure effective two-way flow of information and sharing of resources.
  • You’ll support the global internal implementation of our fundraising partnership and work with charity partners.
  • You’ll help coordinate events such as our annual awards night and senior leadership conference.

To succeed in this role, you’ll need:

  • Experience working with a digital workplace (intranet) or social enterprise network
  • A creative flair and superb writing and editing skills
  • Bright ideas and effective implementation
  • Expert project management and organisation skills, with a hawk eye for detail and ability to multitask to tight deadlines
  • An ability to work independently and take on any challenge throw your way
  • An understanding of audience segmentation and tools and tactics to engage with each audience
  • An ability to negotiate and influence stakeholders, including C-Suite Executives and senior leaders
  • To be approachable, flexible and energetic, with a keen passion for communications
  • An external perspective on leading edge internal communications initiatives and trends

We’re also highly attracted to someone who has:
A qualification/experience in internal communications, media, journalism or a similar field
Five years’ experience in a communications role
Experience using a range of communications channels, including email marketing tools, webinars and social enterprise networks
Experience with Photoshop/video editing
Events experience
Travel industry experience

If you don’t meet the points above, we’d still love to hear from you!

Other considerations
This position may require some local and international travel
Closing date: Tuesday 19 September 2017.

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