The joy of language

Last week I went to my first ever parents’ evening as a mum. I found it fascinating to hear all the different stages of development that my daughter is being assessed against in her nursery, at only 13 months old. As the daughter of two ex-teachers, language has played an important role in my family […]

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A proud day to be an IC pro

It’s been 24 hours since the big yak ended and my brain is still buzzing. Yesterday I was proud to host a free unconference for internal communication (IC) professionals to attend, the big yak, alongside my fellow @theICcrowd co-founders Jenni and Dana. The IC Crowd is a network that we’ve established for people working in […]

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Microsoft’s social mindset revealed

“Social is a mindset, not technology. Only do it if comes naturally, or you could look like a dad on the dancefloor” – so says Philippa Snare, Chief Marketing Officer (CMO) at Microsoft UK. Today I had the pleasure of being invited to attend a Like Minds event to hear her speak. Like Minds @wearelikeminds […]

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Secrets of a Happiness Guru

“Dull, lifeless meetings are just a waste of time and rarely achieve anything let alone engaged and happy employees.” Does that ring a bell? Chartered Institute of Public Relations (CIPR) Inside, the sector group for internal communication professionals is hosting an Ask the Guru event focusing on this exact topic. A lady with the best […]

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How to build trust in organisations

Who do your employees trust? Is it your CEO, senior leaders, their line managers or peers? Where do they hear information that they think it credible? From the official internal comms channels, via the media or from each other? In January I wrote a guest article for @mazi on ‘It’s a matter of trust‘ and highlighted […]

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What future skills do PR practitioners need?

How does your team measure up when it comes to having the required skills now and for the future? Do you know what’s needed and where the gaps are? What steps do you want to take to develop professionally? I am part of the social media panel of the Chartered Institute of Public Relations (CIPR) […]

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300 seconds to speak

I now know more about hand-dryers, London shopfronts, origami and women’s weightlifting that I did a few days ago. Why? They’re all topics that were discussed by speakers at 300 seconds at Facebook, London, on Tuesday night. Over the course of a few hours, 14 speakers presented ‘lightning talks’ for 300 seconds (five minutes) each […]

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Defining social business

What is social business and what does it mean? Is it literally using social media to conduct business, adopting a sharing mentality in an organisation, being a friendly/sociable company or more than that? You’ve probably come across the term because it’s everywhere I look at the moment and am sure you’re experiencing the same. So […]

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Inspiring intranets are go!

What does your intranet look like? Are you proud of it or frustrated by the content? Where can you get some fresh ideas and insight and be rewarded for your efforts?Today I’m delighted to welcome Steve Bynghall @bynghall, who has written a guest article for my blog on all things intranet related. He’s a freelance […]

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Bursaries available for comms courses

If you or your team are thinking about studying internal communication, public relations or public affairs but are struggling due to the cost, I have some good news. Every year PR Academy offers bursaries for its face-to-face Chartered Institute of Public Relations (CIPR) courses and you have until 31 July to apply. I think this is a […]

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A student’s view on using social media for IC

Could social media be an effective tool for the development of 21st Century internal communication (IC) strategies? I am contacted every week by students at all levels who are undertaking research and reading and are on the hunt for case studies, resources and opinions to help shape their thinking and approach. If you have reached […]

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Communication secrets of a hostage negotiator

There is no difference between manipulation and influence – apart from the spelling. This is just one of the fascinating things I heard tonight at an event featuring a former hostage negotiator trainer at Scotland Yard. Where do you get your inspiration, training and support to develop yourself professionally? I know from feedback that readers […]

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