The impact of internal comms in 2012

So this is Christmas, and what you have you done? I’m not going to get any more of the John Lennon song in your head as there are enough festive songs around at the moment to last us a lifetime… Grab a cuppa and join me on a short journey through what impacted the world […]

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Moving on up

Regular readers will know that I enjoy featuring guest writers on my blog and I’m thrilled that 2012 has seen another bumper crop of articles and writers. Thank you to everyone who has contributed over the past 12 months and if you have an idea for an article, do read my guidelines and get in […]

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Comms reflections from the Middle East

What is it like being an Internal Communicator in the Middle East? What challenges do IC pros face there, what are the key trends and what does the future hold? I’m delighted to introduce Nada Enan, an Egyptian currently living in Dubai, UAE, who has written a guest article for Diary of an internal communicator. Nada […]

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Uniting a whole country through social media

The benefits of social media to bring people together and share ideas and collaborate are well documented. But how can it be used on a large scale? Read on to discover how a country (Iceland) used social media to establish its own citizen value system. This impressive story is written for Diary of an internal communicator […]

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Using internal comms to connect with communities

How does your company connect with its communities, be that your employees, stakeholders or people in your area? How do you inform and educate your workforce about internal communications? Monmouthshire County Council, which is in Wales, has developed an innovative scheme and Communications Officer Jessica Roberts writes about it here for readers of Diary of an internal communicator. […]

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Employee engagement – the evidence

Today is a key date in the calendars of internal communications professionals and for anyone interested in or working on employee engagement. From now you have access to a fantastic wealth of information and data to equip you to have informed conversations about employee engagement within your organisation. I’m going to highlight some of this information […]

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Do they ‘like’ it?

How do you measure the impact of your internal social networks? What does success look like within your organisation when it comes to social media? Tony Stewart is Internal Comms Executive at Aviva Investors and he shared his thoughts on how Yammer is being used within the company with readers of Diary of an internal […]

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Keep calm… it’s internal comms

I like the keep calm posters.  There I’ve said it. There’s something about the design that makes me smile, and I’m interested in the history behind it. There was a keep calm and carry on poster in the labour ward of the hospital I was in four months ago, just before my daughter was born, […]

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Two free places available to study Internal Comms Management

Would you like to have a more strategic approach to internal communications (IC) within your organisation? Do you feel you are adequately equipped to clearly operate as an expert business partner? Do you know what theories exist that underpin your recommendations and instinct? Would you like to study for free? Read on to find out […]

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A bumper crop of comms resources

Where can you read articles on introducing social media within an organisation, rolling out new values, working as a freelancer, using storytelling to inspire employees and demonstrating gravitas in internal comms? The answer is right here, on this page. Over the three and half years I’ve had my blog for, I’ve written hundreds of articles […]

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How to create an internal comms strategy from scratch

What’s the best way of creating an internal communications strategy where one has never existed? I originally published this article back in 2009 when I wrote a paper for Melcrum on how to to do exactly this as I was setting up a comms function as Head of Comms at LOROL. Update April 2014: I’ve just published a new […]

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Telling tales: Storytelling as a communication tool

Friday night’s opening ceremony of the London 2012 Olympics was simply stunning. The brains behind the vision was Danny Boyle, and he brought to life the story of Great Britain and Northern Ireland through costume, music, drama…. and parchuting James Bond and The Queen into the stadium. I noticed Boyle’s Twitter biog describes him as […]

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