Ten Yammer mistakes to avoid

Are you using Yammer inside your organisation? Would you like to know some mistakes to avoid? I’ve been writing about using social media for internal communication on my blog since March 2009. I asked my network via Twitter whether this would be a valuable article to write and you said yes. So here goes… Thank […]

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Podcast: The impact of digital on internal communication

What’s the impact of digital on internal communication? Today I’m delighted to share a podcast with you I recorded last week. Paul Sutton invited me to be a guest on his Digital Download show to discuss the topic and we covered so much! From the rise of enterprise social networks, to company culture and employee […]

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How a supermarket chain uses Facebook at work

How can a supermarket chain use Facebook’s enterprise social network to connect employees? I’ve interviewed Daniel Chasemore, Communications Manager at Countdown Supermarkets in New Zealand to find out. They were the first business in the country to use Workplace, formerly known as Facebook at Work. Countdown is one of New Zealand’s largest employers, with over 18,000 […]

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What Facebook is plotting with its ESN

What has the latest Enterprise Social Network (ESN) on the block been up to since its official launch in October? Could it really be the community glue that helps employees stick together? What’s the role of chatbots at work? Tony Stewart, @TSDigi, Head of Digital at scarlettabbott was lucky enough to attend the ‘Discover Workplace’ event […]

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Seven things I heard at SmileExpo17 this week

The future of internal communication is conversations, but how can technology aid us and what trends are on the horizon? This week I attended Social Media in the Large Enterprise (SMILE) Expo in London hosted by Simply-Communicate #SmileExpo17 and attended by 150 professional communicators. I always enjoy these events and it was good to see lots […]

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How RNIB uses Workplace by Facebook

Workplace by Facebook is transforming the way the Royal National Institute of Blind People (RNIB) communicates. RNIB invited me to visit them on their six-month anniversary of using the enterprise social network and learn how it’s dramatically boosted their internal communication. Communicating effectively with blind, partially sighted or deaf-blind employees takes careful thought and attention. […]

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Day five: How a brewery uses Facebook at Work

How can using Facebook at Work turn a Brewery firm into a connected and communicative workforce? You’re in the right place to find out. Sam Thomas is PR and Internal Comms Manager at Daniel Thwaites  here in the UK. She’s here to tell us how they are using the newest Enterprise Social Network (ESN) on the block, […]

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How to learn about using Enterprise Social Networks

How are you getting on with your Enterprise Social Network? I’ve been writing about using social media for internal communication for the past seven years on my blog. Throughout that time I’ve shared hundreds of ideas, articles and guest posts to help you choose whether an ESN is right for you, which one to go […]

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Introducing Workplace by Facebook

Are you using Facebook at Work? Not in the traditional sense, in the new shiny Enterprise Social Network sense. I’ve been writing about their latest offerings since the start of the year. Now they’ve rebranded to Workplace (formerly known as Facebook at Work) and it’s available to any company or organisation that wants to use it. Facebook […]

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How a Brewery uses Facebook at Work

How can Facebook at Work turn a Brewery firm into a connected and communicative workforce? You’re in the right place to find out. Sam Thomas (pictured) is PR and Internal Comms Manager at Daniel Thwaites  here in the UK. She’s here to tell us how they are using the newest Enterprise Social Network (ESN) on the […]

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How to use Yammer for Business Continuity Planning

Picture the scene: high summer, after a month of false starts and grey skies, finally reaches Oxford. With the temperature outside reaching 28°C, the air conditioning unit in a main server room fails. What do you do? That’s the situation Oxford University Press faced 10 days ago. Here John Kay, Internal Communications Manager, Group Communications, […]

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New research highlights challenges to using ESNs

Fewer than 50 per cent of communicators believe the implementation of internal social media tools in their organisation has been successful. Does that include you? That’s one of the findings from a new PR Academy survey of internal communication, PR and digital communication professionals about the use of enterprise social networks (ESNs). Despite the challenges to the […]

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