Nine golden rules to help live your brand internally

Is your brand living up to expectations? Or is your brand story a string of broken promises? Over-promising but under-delivering is a major turn-off for customers. A disparity between an external promise and the ability to affect employee behaviour to deliver that promise internally, is one sure way to do that. Here Ashley Freeman, Head […]

Read more >

Five skills that can make or break your ESN

When it comes to enterprise social networks (ESN), what skills do communicators need and what do you need to think through? You’re in the right place to find out. Silvia Cambie @silviacambie (pictured) is a digital strategist responsible for helping major corporations increase adoption and get the most out of their investment in technology including enterprise social […]

Read more >

Google your way to improved cross-location comms

How do you communicate with employees who are spread across multiple locations? Does technology have a role to play to enable you to do so successfully? Meghan Tiplady (pictured), Journalism Graduate turned Internal Communications Specialist has worked across private and public sector companies, helping to improve employee engagement and address communication issues. One common theme Meghan […]

Read more >

Secret diary of a senior communicator: The kite mark…

Hot on the heels of the first article from my mystery senior communicator, comes the second glimpse into her working world. It reveals what can happen if your organisation goes for a professional standard like Best Places To Work, Investors in People or a similar accolade. Does it sound familiar? Having gone through similar ventures while working […]

Read more >

Mencap shows how to successfully launch a BIG plan

What a day we all had to launch our new five year plan and values. We were even trending on Twitter! Here are some highlights.

Read more >

Retail focus – how IC makes a difference…

There’s not much difference between a colleague and a customer. Do you believe that’s true? Jeremy Petty, @jezpetty, Deputy MD of scarlettabbott does, and here he writes for my blog to share how. Over to you Jeremy… In terms of how you think about your business, your propositions and your brand, we believe that you […]

Read more >

The secret diary of a senior communicator

What do other departments think of Comms teams and pros? What are you really thinking when talking with your stakeholders? Today I’ve got a treat for you – a senior communicator has written to share the reality of her working life behind the closed doors of a large corporation. She’s requested I keep her identity […]

Read more >

Musings on mice, men and social media at Muir

The early bird may get the worm, but the second mouse gets the cheese. How can a housing association train its employees and embed its values when using social media? Muir Group Housing Association in the UK has been in the business of providing affordable housing to those in housing need for the last 47 years. Here […]

Read more >

Community management basics for IC pros

Enterprise social networks are not just another communication channel. They require a new set of communication skills that traditional professional communicators often lack. Today is Community Manager Appreciation Day #CMAD and here Virpi Oinonen @voinonen writes for my blog to tell us more. I love the way she communicates visually, you’re in for a treat […]

Read more >

Countdown to Christmas: Day 23 – aligning messaging

Should internal and external communication be treated as separate entities? I get asked this question a lot. There are constantly debates at conferences and online with comms pros mulling it over and offering various points of view. Today in his latest guest post for my blog, Ashley Freeman (pictured), INVOLVE agency’s Head of Sales and Marketing writes […]

Read more >

Countdown to Christmas: Day 22 – Broadcasting

Does video feature in your plans for the coming year? Are you looking for opportunities to showcase your frontline employees and leaders via film to share their stories? Today I take a look back at a guest article from January 2014 that examined this topic and highlighted how professional communicators are using video. This is part […]

Read more >

Countdown to Christmas: Day 21 – Tone of voice

How can a round of “Marry, date or dump” help you analyse the tone of voice of your corporate communication? You’re in the right place to find out. Kim Borrowdale, (pictured), communications consultant and a former classmate of mine from Kingston University’s post-graduate diploma in Internal Communications Management course, has written for my blog to […]

Read more >

How can we help?

All Things IC helps practitioners around the globe increase their knowledge of internal communication.

There’s a variety of ways we can support you including trainingconsultancy and mentoring to boost your skills and confidence.

Or visit the shop to see everything we offer.

Who has hired All Things IC?

Clients say working with All Things IC leaves them feeling inspired, motivated, full of ideas and ready to turn plans into action.

We’re proud to have been invited to work with, and advise, some of the world’s leading brands.

Get in touch...

Would you like to work with All Things IC? Do get in touch below. Please note we only accept guest post ideas from in-house IC pros who have read the blogging guidelines.

Asking for advertising, back links or pitching services? We do not offer these and will not reply. Thank you.