Let’s be friends…. Facebook for internal comms?

Do you use Facebook for internal communications (IC) within your company? Is it integrated into your channel mix or do your employees wish to keep their personal and professional lives separate? I’d love to hear what you’re doing. Do please get in touch if you’re able to share your campaigns and use of Facebook for IC […]

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Have you had your say?

Do you have an internal social network in your organisation? Will your use of social media in your professional life increase? These are just two of the questions I’ve been posing to internal comms pros over the past few days in the form of a short survey. You can have your say on all things internal […]

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Your survival guide to Christmas comms…

At this time of year thoughts begin to turn to Christmas and if they haven’t already, plans start being made as to how to mark it within organisations. People inevitably look to internal comms departments to pave the way through the festive season. As internal comms pros work to position themselves as strategic and trusted […]

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How do you use social media?

If you’re an internal comms professional working in-house in an organisation, I bet this sounds familiar… How do you use social media? Do I need to use social media in my personal life? Do internal comms pros need to blog? What is an enterprise social network? How can I use social media internally? What is […]

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Diary from the Melcrum summit – day two

Following on from his report from day one of the Melcrum summit, I’m going to hand over to Steven Murgatroyd for, you’ve guessed it, his report on day two of the event that took place in London last week. Steve is Internal Comms and Social Media Manager at KCOM Group and is based in Leeds, […]

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Do they ‘like’ it?

How do you measure the impact of your internal social networks? What does success look like within your organisation when it comes to social media? Tony Stewart is Internal Comms Executive at Aviva Investors and he shared his thoughts on how Yammer is being used within the company with readers of Diary of an internal […]

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Diary from the Melcrum Summit – day one

Did you attend the Melcrum Summit last week? I was watching the #melcrumsummit tweets and could tell that @steve_murg was furiously scribbling away to write a guest article for my blog to bring those of us who were unable to attend, up to speed on what happened. Steve (pictured) is Internal Comms (IC) and Social Media […]

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Tesco and O2 have a tweet-off

Banter between Tesco and O2 on Twitter 15 October 2012. Is tweet-off a phrase?! if so I’m coining it…

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Once upon a time there was a company…

How do you communicate the story of your company and how it started? Is your history consigned to a downloadable pdf on your website, is it a slide or two in your induction presentation or mentioned as part of your recruitment process? Storytelling is becoming increasingly popular in internal comms and the lines between internal […]

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The word on the street is O2

Tonight Twitter has been awash with reports of the social media team at O2 responding to a customer’s query using street slang. The image on this page is a snapshot of the conversation. A couple of Storify reports have been created of the conversation between customer @Tunde24_7 and the @O2 team where you can see the […]

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Nine steps to delivering a successful staff event

One of the many strings that internal comms professionals are required to have to their bow is to advise on and create events. But is there a recipe for success? What makes a good event and what should your approach be? Jessica Bull is Strategy Communications Officer for Parliamentary ICT, UK Houses of Parliament. She is […]

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Social storm in a teapot

How important is content creation? Corp Comms magazine and agency Blue Rubicon have released a report entitled Content: Business Critical or Emperor’s New Clothes, which is packed full of stories and is a snazzy read. It includes responses from a survey of corporate affairs directors and is a picture of their views on and confidence in producing and […]

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