The future’s bright, the future’s IC

This morning I joined around 15 other professional communicators for a research briefing session hosted by Melcrum in London called The Future of Internal Communications (IC). It was hosted by Aviva at their stunning offices in the City and apart from being wowed by the incredible view from the 23rd floor, I found the conversations […]

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Your name here?

I started writing this blog back in 2009 and over the past couple of years it has evolved to become Diary of an internal communicator. When I started writing it was called Life through a 2.0 lens as I was researching my dissertation for Kingston Uni’s post graduate diploma in Internal Communications Management. Later that […]

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A week of Comms fixes…

When did you last get a fix? Not of anything illegal or bad, but of Comms? Through our roles Communications professionals constantly give advice and support to other people, but when was the last time you sought some for yourself? Every day this week I have had the pleasure of meeting up with like-minded Communications […]

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Internal communications – the future

Next week Communicators in Business (CiB) will formally become the Institute of Internal Communication (IoIC). As professional communicators look to the future, I was in touch with Sarah, my mentee, today and recommended she reads a book I came across last year while studying. It’s called Effective Internal Communication (PR in practice) by Lyn Smith […]

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On the right track for communication

Doing routine work, it’s easy to get complacent. How do you make sure that safety is uppermost in people’s minds?  How do you communicate with them in ways that stick and change behaviour? This was the driving force behind Network Rail’s Safety 365 campaign, aimed at a “tough, cynical audience of frontline workers” across the industry. Head of Marketing at Network […]

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Diary of an internal communicator… continued

Back in August I was asked by Melcrum to keep a diary of the first four weeks in my new role as Head of Communications for London Overground Rail Operations Ltd (LOROL). The four weeks whizzed by and before I knew it, the end of my first month had arrived and the diary was over. […]

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I'm in… are you?

How good are you at prioritising? Does your ‘to-do’ list change every month, week, day, hour or minute? It seems that in today’s fast-paced world the amount of people who would like a piece of your time as a communicator can be overwhelming. Making time to effectively plan rather than reactively creating communications campaigns is […]

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Dear diary…

I’ve been asked by Melcrum to keep a diary of the first month at my new job – which you can read here. I’ve not kept a diary since I was a teenager (slightly different content now!) and I hope it will provide an insight into the role of internal communicators and also help me see […]

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Caught up in the crunch

Research published by Melcrum this week shows the credit crunch has been taking its toll, with more internal communicators than ever before being forced to prove their worth. From talking to comms professionals I know, it seems at a time when comms functions need to continue doing what they do best, they are being asked […]

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