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How to sustain senior level relationships

How good are your relationships inside your organisation or with clients? Are you viewed as a trusted adviser? Are you on first name terms with your Exec team? Does it matter and make a difference to the way you work? I'm thrilled to welcome back Lou Robinson, Global Internal Comms Lead at Cos[...]

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Explore the elements of IC with this new free resource

Every now and again I spot something in the world of internal communication that stands out. Something I know will immediately benefit my clients, contacts and network. I've got a treat for you as The Elements of IC has just launched. It's not just a shiny new website, but an incredibly rich [...]

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How to create, map and keep stakeholder relationships

Having the ear of a senior leader can transform the way you work. If they view you as a trusted adviser, it can create endless opportunities for you to excel in your role and deliver business success. Today I'll show you how to map your stakeholders to get you nearer that position. Building an[...]

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Why you need to improve line manager communication

Lack of line manager communication skills (52%) is the single most pressing challenge facing IC pros today. Communicators' lack of planning threatens to keep IC as a tactical rather than strategic partner. It strikes me these go hand-in-hand. According to the ninth annual State of the Secto[...]

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The world’s most meaningful brands 2017

Consumers wouldn't care if 74% of the brands they use just disappeared, and 60% of content produced by brands is declared as poor, irrelevant or failing to deliver. These findings form part of Havas Group's biennial Meaningful Brands® study, which is packed full of useful information for commu[...]

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What writing 1000 blog posts has taught me

I've published 768,000 words on my blog, but some of the best posts will never see the light of day. In this, my 1000th article, I'll reveal 10 lessons I've learned from eight years of blogging. I'll share mistakes I've made, how I overcome writer's block, the importance of ethics and why I[...]

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Trust has imploded. Here’s what you need to know…

It has been a year of unimaginable upheaval. Trust has been so corroded that we now trust leaked information much more than traditional news sources; and algorithms over human editors. Trust is in crisis around the world, we have media echo chambers, widespread mistrust in leaders and a lack o[...]

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How to prepare snow comms and look organised

Like many parents, it’s a rare treat if I make it through a week without hearing a reference to Olaf, Princess Anna or wrestling my daughter out of her Elsa dress. The film Frozen has taken everyone by storm, yet for comms pros the onset of snow and ice can only mean one thing… snow comms[...]

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Listen to the history of internal communication

When was the first employee magazine produced? It's earlier than you may think. Much earlier. I've got a treat for your ears today in the form of a one-off radio show from the BBC focused on internal communication. The show, called Bathrooms Are Coming: An Internal History of Corporate Comm[...]

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The latest employee engagement evidence

How do you measure employee engagement? If your 2017 plans include increasing your knowledge of employee engagement and finding examples of who's doing what, you're in the right place. I've blogged about the topic numerous times over the past eight years, and will share lots of resources at the e[...]

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Day 23: How to communicate with the Queen

This year Her Majesty Queen Elizabeth II turned 90-years-old. From the gorgeous Annie Leibovitz photographs, to celebratory paraphernalia and specialist edition newspapers, it's been a big deal here in the UK. Today's Countdown to Christmas features London-based strategic communications consulta[...]

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Day 22: How Co-op communicates with offline employees

How can you reach offline employees and ensure your company's communication efforts are open and accessible to all? This week Co-op joined the likes of Tesco, Asda, Heineken, National Grid and Royal Mail in providing an online site for their employees to access publicly, with the launch of coop[...]

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