As trusted advisers we need to understand our business and know what’s on the minds of our stakeholders and employees. But what’s on the minds of your peers? What’s hot and what’s not for internal communicators right now?
I have the answers for you.
On Saturday I had the privilege of hosting The Big Yak unconference in London with my fellow The IC Crowd co-founders Jenni Field and Dana Leeson.
We were joined by 160 internal communicators for our fourth unconference and I found it exhilarating (and exhausting!).
It’s designed to be different from other comms events and conferences. We charged a nominal fee (£9.99) for tickets and thanks to the financial support of our 21 sponsors, were able to create a day focused entirely on helping internal communication practitioners network and learn. Thank you to our sponsors, facilitator Benjamin Ellis and volunteers for helping the day go smoothly.
I love hosting The Big Yak, it’s always a day packed with energy and relationship building. When Jenni walked into the venue early Saturday morning, I bounded up to her and she greeted me with: “Hello Tigger!” as I was brimming with enthusiasm and anticipation at the day ahead.
After months of the three of us plotting via Trello and Skype, it’s always exciting to see our plans turn into action. Advita Patel joined our team this year to oversee the ticket releases and admin, thank you Advita.
Learning from each other
I felt humbled to witness IC practitioners realising just how generous their peers are with their knowledge. I
see it every month in my All Things IC Masterclasses and it’s amplified 1000 times over at The Big Yak. Watching practitioners making copious notes and swapping details with their new comms friends is brilliant.
If you’re a regular reader to my blog or heard me speak about personal branding at the Institute of Internal Communication’s annual conference a few weeks ago, you’ll know how a day like that taps into all of my personal values. That’s why I get such a buzz out of helping to create the event for IC pros.
What’s on our minds?
As it’s an unconference, the in-house IC pros set the agenda and choose the topics they need help with. Once you’ve been to an unconference, it’s hard to revert to attending a conference where you can’t influence the agenda – you’ll see what I mean if you came on Saturday!
The majority of comms pros in the room hadn’t been to The Big Yak before and they took a leap of faith and got stuck in by brainstorming and suggesting the topics they wanted to discuss.
— Silvia Cambie (@silviacambie) June 9, 2018
— Dina Vekaria (@dinavekaria) June 9, 2018
— The IC Crowd (@theICcrowd) June 9, 2018
I use the topics as my own temperature gauge on what’s hot and what’s not in internal comms right now. I plan some of my blog’s editorial content based on the topics and connect my clients with people I meet.
If you want to know what’s on the minds of IC professionals, look no further than this list:
Here are some blog posts I’ve written on my blog since 2009 to address some of these issues:
- Crisis comms:
Free skills guide on social media and crisis comms,
Thoughts on BHS and communicating in a crisis,
How to communicate snow comms.
- Coaching leaders:
How to be a trusted adviser,
How to say no to stakeholders,
How to help managers communicate,
How to help team leaders communicate.
Are the words on the wall your values?
How to put values at the heart of your organisation,
How a company is Star Trekking its brand values,
Why organisations need to live their values.
How to measure communication
How you can measure communication
Research takes the measure of networked enterprises
How to measure the effectiveness of social media
A measured response
Taking the measure of internal comms principles
- Comms strategy:
Ten must-haves for your IC strategy
How to write an internal communication strategy.
How to create, map and keep stakeholder relationships.
- Internal comms and diversity:
How ASDA is creating an inclusive culture,
How to understand and improve diversity,
How to improve ethnic diversity in PR.
How to use video to communicate culture
When two become one: building a single culture
How to communicate across cultures
Why your organisation needs to talk about culture
Is company culture important?
How Jamie Oliver create his company’s culture.
Five reasons to get help with change comms
How can organisations communicate change?
How to learn about change communication
Communicating change at the BBC
Why change comms should be drawn
How to communicate office moves
Communicating change at Westminster City Council.
What do CEOs think of internal communication?
How to become a CEO
The top 100 CEOs on social media
CEO comms: why silence is not golden
Why 2016 is the year CEOs need to trust employees
- Develop own capabilities
How to become a Chartered PR Practitioner
How to learn about comms
How to future proof your career
Calling all new internal communicators
Why should you consider a career in IC?
How to start working in internal communication.
How to become a CEO
Do you have the right skills to work in IC?
These are the skills you need to be a comms pro
Do you have the right skills to do your job?
What to call an intranet
How the National Trust created their intranet
Inside story of the first open council intranet
Tactical vs strategic intranet mangers – which one are you?
- Mergers and Acquisitions
How to communicate mergers and acquisitions.
Want to know what events are on for IC pros to attend? Keep an eye on my events calendar.
Thank you as ever for stopping by,
Post author: Rachel Miller
First published on the All Things IC blog 11 June 2018.