All Things IC - Internal communication mentoring, consultancy and training via Rachel Miller

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Every internal communicator deserves to thrive in their role.

You’re in an incredibly visible position and what you do is valuable.

If you’re seeking expert advice to transform how you work and increase your internal communication skills, knowledge and confidence, you’ve found it.

All Things IC was founded by Rachel Miller in 2013. The business exists to transform internal communication from the inside out.

We advise organisations through consultancy and nurture internal communicators.

We are trusted by Comms professionals and brands around the globe. All Things IC’s clients include ARM, BBC, NHS, HSE, Save the Children, Mars Wrigley, Teva Pharmaceutical Industries, Radio New Zealand and National Trust.

How we can support you >

Internal communication consultancy and training

Communicators and companies say working with All Things IC leaves them feeling inspired, supported and ready to put fresh plans into action.

Whether you’re new to IC or have been doing it for years, we’ll share insights and recommendations so you can achieve your goals and enjoy the process.

Our team of Consultants have all worked-in house and understand the reality of your role. Invite us to use our expertise to transform your internal communication.

Sign up for a Masterclass >

Message from Rachel Miller

Thank you for visiting this site, my talented team of Consultants and I are all Chartered PR practitioners and we use our skills, knowledge and experience to increase yours.

If you’re looking for advice, you’ll find 11 books’ worth of free content across 1800 blog posts and four podcast seasons. That’s a million words on all things internal communication, with lots more to come!

To date, 3000 communicators have learnt about internal communication via All Things IC Masterclasses and Online Masterclasses.

You can hear more about the wonderful world of internal communication via my free Candid Comms podcast, or invite us to give a keynote speech.

We look forward to discovering how we can advise you. Thank you for stopping by,

What it's like to work together >

Pre-order Rachel's book

My book, Internal Communication: design, develop and transform your organizational communication is available to pre-order today.

Publishers Kogan Page say: “The book is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees. Written by award-winning communications professional Rachel Miller, it tackles the key topics facing the industry today. It gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and best-practice insights throughout.”

You’ll find it via Amazon, Waterstones, Barnes & Noble and Foyles.

Rachel Miller, Founder, All Things IC.

Find out more >

Who has hired All Things IC?

Clients say working with All Things IC leaves them feeling inspired, motivated, full of ideas and ready to turn plans into action.

We’re proud to have been invited to work with, and advise, some of the world’s leading brands.

How can we help?

All Things IC helps practitioners around the globe increase their knowledge of internal communication.

There’s a variety of ways we can support you including training, consultancy and mentoring to boost your skills and confidence.

Or visit the shop to see everything we offer.

What people say about All Things IC

All Things IC Live is the event that we have been missing in the internal comms industry. I’m delighted that Rachel and her team developed and delivered something for internal comms professionals to connect, learn and be inspired in a meaningful and engaging way. I truly hope this event becomes a regular on the calendar - you won’t be able to keep me away!

Suzanne Dellmann

Head of Colleague Engagement, Corporate Brand Communications, The LEGO Group

What people say about All Things IC

I have to admit I was a little apprehensive when I first joined the Inner Circle, but from the very first session my fears were allayed and I quickly felt at ease in the group. The format actively encourages vulnerability and I have hugely benefitted from hearing other perspectives and have drawn from the rich experience of a small but perfectly formed group of highly experienced communications practitioners working across a range of sectors. Rachel and the All Things IC team excellently facilitate the Mastermind sessions, offering their insights and wisdom when required as well as generously sharing relevant resources.

Mark Dorey

Assistant Director of Communications and Engagement (Community), University of Leeds

What people say about All Things IC

Being part of the Inner Circle for six months was brilliant. A regular 'safe-space' to talk things through with peers was so helpful. From a simple sense-check to trying to solve knottier problems that other's have tackled was incredibly valuable.

Charlotte O'Reilly

Head of Internal Communications and Engagement, British Red Cross

What people say about All Things IC

Rachel is one of the internal communication field’s top resources. The knowledge she shares, creates and curates is second to none. I was so proud to have her appear on an episode of ICology and it is one of the most-listened-to episodes I’ve published. And that’s a testament to how communicators value her as an industry expert.

Chuck Gose

@ChuckGose

What people say about All Things IC

I asked Rachel if she would be able to support Google Atmosphere’s HR event by sharing her knowledge of internal communications. She spoke about the impact social media is having on the workplace and how businesses can benefit from employee social networking technologies. It was a brilliant presentation packed with relevant content delivered in a really personable style that engaged with the audience. I hope to work with Rachel again in the future and would highly recommend her to anyone looking for an influential person who can attract a high calibre audience and deliver a cracking presentation.

Lyndon Fraser

Google

What people say about All Things IC

There are few people that everyone in this industry knows; in the UK Rachel Miller is at the top of that list. We love having her present at simply events as when Rachel talks, the audience always listen. What she says is based on the closest understanding of the challenges, fears, hopes and aspirations of Internal Comms folk so they always leave one of her presentations with something they can use the very next day....

Marc Wright

Founder, simplycommunicate

What people say about All Things IC

A driving force behind many key industry initiatives, she helps the profession to help itself. What makes Rachel stand out in particular is her understanding and use of social media to highlight and drive best practice in internal communication. In this respect, she’s the best in the business.

Chartered Institute of Public Relations

What people say about All Things IC

Rachel exemplifies the professional standards, experience and active involvement in internal communication that sum up the perfect Fellow. It was a ‘no brainer’ for the panel to appoint her as one.

Jennifer Sproul

Chief Executive, Institute of Internal Communication

What people say about All Things IC

I was fortunate enough to work with Rachel during one of the most stretching periods in my career. Her advice and support as my mentor could not have come at a better time for me personally, as I led a large internal comms function through a series of dramatic changes that affected my team and organisation on both a professional and personal level. Through our 121 sessions Rachel provided me with expert advice and insight which helped me take my ideas and my work to a level I would have struggled to reach on my own. Beyond that, she also supported me personally, helping build my confidence during particularly stressful times and connecting me with other IC professionals who shared ideas, support and best practice. I thoroughly enjoyed my time with Rachel, she is an outstanding coach and has a deep and broad knowledge of all aspects of internal communication and engagement. I have no hesitation whatsoever in recommending her services and hope to work with her again in future.

Anthony Kluth

Deputy Director, Group Head of Internal Communication, Defra

What people say about All Things IC

Rachel’s knowledge, experience and evident passion for internal communications makes this a really valuable day, well worth the investment. The course is flexible and it was great to be able to share experiences and challenges with like-minded comms pros. I came away buzzing with ideas and excited to implement what I gained from the Strategic Internal Communication Masterclass.

Allison Cary

Head of Internal Communication, Voyage Care