Why communication professionals hire consultants

Happy 3rd Birthday All Things ICProfessional communicators are looking for ways to improve, maximise budgets and keep up-to-date with trends.

How do I know? Because it’s why you’re hiring All Things IC communication consultancy.

Today marks three years since I created the company, which offers senior level counsel on all aspects of internal communication.

My thanks to everyone who has asked for advice and guidance to help you achieve communication excellence.

I audit communication channels, coach leaders, train comms teams, advise on recruitment and much more.

Having worked in-house myself for over a decade, I understand how sometimes you need to hire a fresh pair of eyes and extra pair of hands.

Making the decision to hire a consultant is the easy part. Choosing who, and then making your case internally for the budget is another matter.

The variety of the work I do invigorates me. It’s fascinating and a privilege to be allowed access to the inner workings of organisations. No two days are the same, and I work with companies from one-day to longer term partnerships.

Some companies hire All Things IC as trusted advisers and extension to their comms team e.g. to help choose agencies, advising and attending comms team recruitment interviews and giving an honest impression of their communication strategies and channels.

I often find my recommendations align with what the comms team think.

But sometimes it takes an external party to reinforce and support an in-house comms team in conversations with stakeholders.

Sound familiar? I’ve experienced this on both sides of the fence. You’re not alone!

What do clients think?
It’s been a fascinating three years and All Things IC has worked with companies as diverse as Harrods and Heathrow Express, to the Zoological Society of London and the Jamie Oliver Group.

Everything is delivered on a fixed day rate. Before setting to work, I clearly outline what you’re hiring All Things IC for, what you will receive, how long it should take, and therefore how much it will cost.

Feedback from clients shows this approach works for them too.


Happy Birthday All Things IC

What unites every client is the desire to constantly improve as individuals and teams, make the most of available budgets, measure and audit activities and keep updated with trends and technology.

What do you need?

  • Are you a Director who can’t be seen to ask for help?
  • Need a confidential conversation about an upcoming project or issue?
  • Want an honest opinion about your channels?
  • Need me to sign a non-disclosure agreement about the work we’re doing?

All Things IC has done all of these things, and can adapt to your needs.

One of my clients describes me as her “secret weapon” – a supporting force behind the scenes, enabling her comms team to achieve what they need to, as they know they can draw on expertise when they are under pressure, to help them succeed.

Although I write a popular blog, I rarely write about client work and you can be assured of discretion. Only clients who have given permission to be listed on my website are featured here.

Want to know? Do get in touch and let us know how we can help.

Clients All Things IC

What’s next?

This year will see the introduction of All Things IC training courses. It’s something I’ve been considering for a while, and given the rise in enquiries, is going to become a reality in 2016. Stay tuned for further information coming soon.

I’m excited for what’s ahead and the plans I have in place to grow and expand the company.

Thank you for the past three years, it’s been an exciting adventure and I’d love you to join me for the next part.

What’s on this week
Sunday is when I regularly publish my What’s on this week article. So here’s a look at what’s coming up over the next 10 days:

Have a great week,


Post author: Rachel Miller @AllthingsIC.

First published on the All Things IC blog 31 January 2016.

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All Things IC helps practitioners around the globe increase their knowledge of internal communication.

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