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What Facebook is plotting with its ESN

What has the latest Enterprise Social Network (ESN) on the block been up to since its official launch in October? Could it really be the community glue that helps employees stick together? What’s the role of chatbots at work? Tony Stewart, @TSDigi, Head of Digital at scarlettabbott was lucky enough to attend the ‘Discover Workplace’ event […]

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New research highlights challenges to using ESNs

Fewer than 50 per cent of communicators believe the implementation of internal social media tools in their organisation has been successful. Does that include you? That’s one of the findings from a new PR Academy survey of internal communication, PR and digital communication professionals about the use of enterprise social networks (ESNs). Despite the challenges to the […]

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Five skills that can make or break your ESN

When it comes to enterprise social networks (ESN), what skills do communicators need and what do you need to think through? You’re in the right place to find out. Silvia Cambie @silviacambie (pictured) is a digital strategist responsible for helping major corporations increase adoption and get the most out of their investment in technology including enterprise social […]

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Come and air your ESN successes and stresses

Who can you turn to in your contacts book to ask for confidential advice and guidance about all things enterprise social network (ESN) related? I regularly get emails from people asking for my opinion, but what if there was a whole room of your peers willing and able to share their stories? Well now there is, […]

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Countdown to Christmas: Day 19 – ESN Tremors

What happens when you encourage employees to become the stars of an advertising campaign and how can you use your enterprise social network to recruit them? You’re in the right place to find out. In February I featured comms pro Tony Stewart writing about the good work he was doing with his enterprise social network […]

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Ten lessons from introducing an ESN

Much has been written about introducing an enterprise social network (ESN), you can find a plethora of case studies online from comms pros and suppliers all offering advice and guidance. But what’s the reality? What can go wrong? What works? Today Jessica Bull, @JessicaBull50, Corporate Communications Manager at Parliamentary ICT shares her experience in the form […]

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Blood doesn’t grow on trees…

A couple of weeks ago I came across a trend that has been gathering pace, when I spotted news that my local branch of the Women’s Institute in West London had “yarnstormed” the site of the Ealing Empire Cinema with knitted graffiti. Then today I discovered the striking image on this page @GiveBloodNHS showing Sheffield station, […]

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Video, and creating an impact (tremor) with your ESN

What happens when you encourage employees to become the stars of an advertising campaign and how can you use your enterprise social network to recruit them? You’re in the right place to find out. Tony Stewart, @TSDigi, (pictured) is International Internal Community Manager at NBCUniversal International. Here he writes for my blog to share what happens when […]

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Just because you can’t see it, doesn’t mean it’s not there

Every day I am approached by students, companies and comms pros who are looking to tell their stories and share their thoughts. One such message really stood out recently, from Steph Ayre, @stephanie_ayre, (pictured) about how internal communication does not feature in PR degrees. She graduated from Leeds Metropolitan University in July 2013 with a BA […]

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How to learn about internal communication

What do you need to consider when communicating change? What should you do in the first 90 days of a new IC role? How can you work well with senior leaders and frontline workers? What decisions do you need to think through to become a Comms Consultant? These questions and many more are asked daily […]

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Podcast: A candid conversation about mentoring with Melisa Kakas

What are the benefits of having a mentor? When is the right time to volunteer to be a mentor yourself? Today’s episode of the Candid Comms podcast is the season two finale and features Melisa Kakas, Internal Communications Manager at British Business Bank. I have the pleasure of mentoring Melisa through the Institute of Internal […]

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What startups need to know about internal communication

When a new organisation is formed, it often starts small. The company is known as a startup and it’s in its first stage of operations. Over time, Founders or Owners hire people around them and start to expand. Teams are recruited, services grow and processes and systems are created. However, there’s a point in the […]

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