How I can help you
Are you an Internal Communicator who needs to boost your knowledge and confidence? You’re in the right place.
I get it. I know how hard it is to be a trusted adviser, that your role is visible and you’re under pressure.
I’ve been working as a professional communicator for nearly 20 years and can help you to succeed via:
You and I can work together via a VIP mentoring relationship, or I can train your team.
Do get in touch and let me know what you need.
The purpose of internal communication isn’t telling people what to do, it’s to create a shared understanding and meaning. Only then can employees align themselves to a company’s purpose.
Rachel coached me when I moved from working in an agency on external comms to working in-house on internal comms. It was quite the leap, and my sessions with Rachel gave me the confidence I needed to get up and running quickly and also spot where I could make a difference in my new role. What Rachel doesn’t know about internal comms isn’t worth knowing, and I’m now working with her to coach my team. She’s also an absolute joy to work with – 100% professional but also warm, engaging and fun!
I asked Rachel if she would be able to support Google Atmosphere’s HR event by sharing her knowledge of internal communications. She spoke about the impact social media is having on the workplace and how businesses can benefit from employee social networking technologies. It was a brilliant presentation packed with relevant content delivered in a really personable style that engaged with the audience.
I hope to work with Rachel again in the future and would highly recommend her to anyone looking for an influential person who can attract a high calibre audience and deliver a cracking presentation.
A driving force behind many key industry initiatives, she helps the profession to help itself. What makes Rachel stand out in particular is her understanding and use of social media to highlight and drive best practice in internal communication. In this respect, she’s the best in the business.
Rachel exemplifies the professional standards, experience and active involvement in internal communication that sum up the perfect Fellow. It was a ‘no brainer’ for the panel to appoint her as one.
Experienced internal communicator
I understand the challenges and pressures you face as a professional communicator and want to help you. I began my career as a Journalist in 1999 and also worked in-house for a decade. I’d love to use my internal communication experience to benefit you and your organisation.
I’m a regular keynote speaker and awards judge and have contributed to a number of best-selling books.
As an experienced communicator, I’m a Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations and abide by their codes of conduct. I’m a Chartered PR Practitioner and member of PRCA, FEIEA, The Institute of Directors and the Content Marketing Association.
My in-house career included roles at London Overground, Novartis, Visa, Tube Lines and Visteon. I also worked agency side for Sky, GSK and L’Oréal.
CIPR named me Outstanding Independent Practitioner in 2017 and I received the inaugural Best Individual Contribution to Internal Communication award.
I’m a co-founder of The IC Crowd, a community created in 2012 aiming to bring internal communicators together to share knowledge, network and communicate, both online and in person.
Want to get in touch? You can contact me here.
I live with my husband, seven-year-old daughter and four-year-old twin sons in London, UK. I’m fond of a decent cup of English Breakfast tea, LEGO, quality stationery and trying out new technology.
Get in touch...
Would you like to work together? Do you have a query for me? Do get in touch. You can also book a free 15-minute call this way, Rachel Miller.