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All Things IC was founded in 2013 to help internal communicators thrive in their roles. That ethos continues to drive us today.

Rachel Miller

Rachel is the Founder and Principal Consultant at All Things IC. She’s an internationally recognised authority on internal communication who advises professional communicators via consultancy, training and mentoring.

She’s a Chartered PR professional and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a regular keynote speaker whose thoughts have been featured in a number of best-selling PR books.

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Debbie West

Debbie is a communication consultant specialising in internal communication. She has worked alongside the most senior leaders of a range of organisations, supporting them with the development of their communications and engagement strategies.

She has crafted communication plans for large-scale digital transformation programmes and led the communication and knowledge management work streams for global change projects.

Debbie is a keen podcaster. She’s the host of the Be a Bigger Fish podcast, which has a focus on the creative use of audio inside organisations. She’s also hosted and produced podcast series for other communications and training professionals.

Debbie is a Chartered PR Practitioner; Vice Chair of the CIPR Podcast Editorial Board and Vice Chair of the CIPR Inside committee.

Caroline King

Caroline is an experienced senior marketing and communications specialist with over 20 years’ experience crafting communications strategies that address business challenges.

She has a track record for creating brands with influence, managing stakeholder engagement, consultation and reputation through periods of transformation and change, including mergers and acquisitions.

Transforming business culture is one of Caroline’s specialisms and passions. She has developed award-winning internal communications and employee engagement programmes which were recognised for being creative, collaborative and supporting transformation from the inside out.

Caroline is a Member of the Chartered Institute of Public Relations (MCIPR) and a Trustee of an independent specialist school and college.

Louise Mackenney

Louise is an Executive Assistant with over 20 years’ experience working with a variety of senior executives across public sector, financial services and hospitality.

She has been with All Things IC since 2018 and thoroughly enjoys working within the field of Internal Communication, supporting Rachel and the rest of the team.

We’re looking to build the team at All Things IC and are on the lookout for people to join us.

If you think you’ve got what it takes, do get in touch.