All Things IC helps internal communicators increase their skills, knowledge and confidence, so you can thrive in your role.

Our experienced team of Communication Consultants believe what happens inside an organisation (and its Comms team) is reflected outside.

We work alongside professional communicators around the globe to set them up for personal and professional success.

The company was founded by Rachel Miller in 2013. Find out more about the team via this page and discover how we can support you. Our team work remotely throughout the UK.

L-R: Caroline Cubbon-King, Rachel Miller, Louise Mackenney and Dan Holden.

Rachel Miller, Chart.PR, FCIPR, FIIC

Rachel Miller, Chart.PR, FCIPR, FIICRachel Miller, Chart.PR, FCIPR, FIIC

Founder and Principal Consultant

Rachel Miller, Chart.PR, FCIPR, FIIC

Rachel is the Founder and Principal Consultant at All Things IC. She’s an internationally recognised authority on internal communication who advises professional communicators via consultancy, training and mentoring.

She’s a Chartered PR professional and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a regular keynote speaker and her first book, Internal Communication Strategy, is being published by Kogan Page in 2024.

Rachel lives with her husband, 11-year-old daughter, nine-year-old twin sons and tabby cat Amélie in London, UK. She's fond of English Breakfast tea, LEGO, quality stationery and trying out new technology.

Caroline Cubbon King, Chart.PR, MCIPR

Caroline Cubbon King, Chart.PR, MCIPRCaroline Cubbon King, Chart.PR, MCIPR

Communication Consultant

Caroline Cubbon King, Chart.PR, MCIPR

Caroline is an experienced senior marketing and communications specialist with over 20 years’ experience crafting communications solutions that address business challenges.

During her career, she has developed award-winning internal communication and employee engagement programmes, recognised for being creative, collaborative and building brands from the inside out.

Caroline supports All Things IC clients from the moment they make an enquiry. She spends time listening to their challenges and thoughtfully creates and delivers training, mentoring and consultancy solutions that meet their needs.

Caroline is a Chartered PR Practitioner and Accredited PR Practitioner. She's also a member of the Institute of Internal Communication (IoIC).

Outside of work Caroline can often be found on touchlines cheering her sporty sons on. She is also a Trustee of an independent specialist school and college.

Dan Holden, Chart.PR, FCIPR, CIIC

Dan Holden, Chart.PR, FCIPR, CIICDan Holden, Chart.PR, FCIPR, CIIC

Communication Consultant

Dan Holden, Chart.PR, FCIPR, CIIC

Dan joined All Things IC in April 2022 as a Communication Consultant and provides consultancy, training, mentoring and coaching for internal communicators and organisations across the globe.

Since starting his communication career in 2014, Dan has specialised in internal communication, working in various sectors including aviation, defence, charity and manufacturing, all of which have seen him support colleagues working remotely.

His dedication to internal communication extends beyond the workplace. He’s been an active member of national and international committees, including two years as Chair of the Chartered Institute of Public Relations (CIPR) sub-group Inside in 2021-22. He currently volunteers for the Royal Air Force Air Cadets as their Internal Communication Lead and runs The Internal Communicators' Community, an online community group for IC professionals.

Dan is an advocate of continuing professional development (CPD). Awarded Chartered PR Practitioner status in 2020 and Fellow of the CIPR in 2022, he is also a Certified Member of the Institute of Internal Communication (IoIC). In 2023, he qualified as an ILM Level 7 Executive Coach and Mentor and became an EMCC Accredited Coach / Mentor at the Practitioner level with the European Mentoring and Coaching Council.

Louise Mackenney

Louise MackenneyLouise Mackenney

Executive Assistant

Louise Mackenney

Louise is an Executive Assistant with over 20 years’ experience working with a variety of senior executives across public sector, financial services and hospitality.

She has been with All Things IC since 2018 and thoroughly enjoys working within the field of Internal Communication, supporting Rachel and the rest of the team.

Outside of All Things IC Louise can be found walking her cockerpoo Bertie, baking cakes with her daughters and devouring box sets.

Rachel Miller, Chart.PR, FCIPR, FIIC

Rachel Miller, Chart.PR, FCIPR, FIIC

Rachel is the Founder and Principal Consultant at All Things IC. She’s an internationally recognised authority on internal communication who advises professional communicators via consultancy, training and mentoring.

She’s a Chartered PR professional and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a regular keynote speaker and her first book, Internal Communication Strategy, is being published by Kogan Page in 2024.

Rachel lives with her husband, 11-year-old daughter, nine-year-old twin sons and tabby cat Amélie in London, UK. She's fond of English Breakfast tea, LEGO, quality stationery and trying out new technology.

Caroline Cubbon King, Chart.PR, MCIPR

Caroline Cubbon King, Chart.PR, MCIPR

Caroline is an experienced senior marketing and communications specialist with over 20 years’ experience crafting communications solutions that address business challenges.

During her career, she has developed award-winning internal communication and employee engagement programmes, recognised for being creative, collaborative and building brands from the inside out.

Caroline supports All Things IC clients from the moment they make an enquiry. She spends time listening to their challenges and thoughtfully creates and delivers training, mentoring and consultancy solutions that meet their needs.

Caroline is a Chartered PR Practitioner and Accredited PR Practitioner. She's also a member of the Institute of Internal Communication (IoIC).

Outside of work Caroline can often be found on touchlines cheering her sporty sons on. She is also a Trustee of an independent specialist school and college.

Dan Holden, Chart.PR, FCIPR, CIIC

Dan Holden, Chart.PR, FCIPR, CIIC

Dan joined All Things IC in April 2022 as a Communication Consultant and provides consultancy, training, mentoring and coaching for internal communicators and organisations across the globe.

Since starting his communication career in 2014, Dan has specialised in internal communication, working in various sectors including aviation, defence, charity and manufacturing, all of which have seen him support colleagues working remotely.

His dedication to internal communication extends beyond the workplace. He’s been an active member of national and international committees, including two years as Chair of the Chartered Institute of Public Relations (CIPR) sub-group Inside in 2021-22. He currently volunteers for the Royal Air Force Air Cadets as their Internal Communication Lead and runs The Internal Communicators' Community, an online community group for IC professionals.

Dan is an advocate of continuing professional development (CPD). Awarded Chartered PR Practitioner status in 2020 and Fellow of the CIPR in 2022, he is also a Certified Member of the Institute of Internal Communication (IoIC). In 2023, he qualified as an ILM Level 7 Executive Coach and Mentor and became an EMCC Accredited Coach / Mentor at the Practitioner level with the European Mentoring and Coaching Council.

Louise Mackenney

Louise Mackenney

Louise is an Executive Assistant with over 20 years’ experience working with a variety of senior executives across public sector, financial services and hospitality.

She has been with All Things IC since 2018 and thoroughly enjoys working within the field of Internal Communication, supporting Rachel and the rest of the team.

Outside of All Things IC Louise can be found walking her cockerpoo Bertie, baking cakes with her daughters and devouring box sets.

Our team specialise in internal communication, supporting Comms pros around the globe via training, consultancy, and mentoring.

We love seeing the transformations All Things IC’s clients experience as a result of working with us. Read more via the case studies page.

The whole team are members of the Institute of Internal Communication (IoIC). All of our Comms Consultants are Chartered PR professionals and members of the Chartered Institute of Public Relations (CIPR). We would love to discover how we can help you.

View Team Teal Loves >