What’s your top tip for Internal Communication students?

I’m currently preparing my thoughts as I’ve been asked to speak with the students studying for Kingston Uni’s year long post-graduate diploma in Internal Communications Management. Regular readers will know this is the course I graduated from in January, and I’m looking forward to returning to the classroom to meet the current group of Internal […]

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90 minutes that changed your mind?

According to the news, political history was made tonight due to the live TV debate. I found it fascinating, not just hearing what Brown, Cameron and Clegg were saying and studying their body language, tone of voice etc but also for the comments via Twitter. Reading the constant stream of comments was intriguing and very […]

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Tweeting on both sides

We all recognise the importance of meeting people face-to-face and last week I had the opportunity to do just that with lots of people I’m connected to via Twitter. I was invited to attend what was billed as “the first UK HR Tweet Up” (#ConnectingHR), an event organised by Courtenay HR and advertised via Twitter […]

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Real resilience in tough times

This morning I went to a Communications Cafe breakfast event hosted by Sequel Group, at the Soho hotel in London. Also known as an aspic seminar, it gathered comms professionals to discuss Real resilience in tough times and the ability to adapt to change. Winston Churchill’s down-to-earth advice for those facing difficulty was: “If you’re […]

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Rolling out the red carpet for employees

This week members of the press, bloggers, photographers and stakeholders are visiting some of our stations to see what’s happening behind the scenes to prepare for the opening of the East London Line section of London Overground. As a company we have been giving our employees the chance to see the new stations first for […]

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Under the spotlight

This week I finished media training my Executive team thanks to another informative training session from MS&L. I found the whole experience really interesting and enjoyed working through the scenarios and seeing how people react under pressure and communicate when put under the glare of a camera and spotlight. I have to say I particularly […]

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Diary of a PR student: Sarah Whyte

Supporting fledging Communications and PR professionals is extremely important and I’m in touch with and supporting various students to encourage them and help showcase their opinions and insights. The post below is written by Sarah Whyte who is studying the use of social media particularly for crisis communication. Please do share your thoughts with her, Rachel. […]

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You can’t foresee everything

Csaba continues his diary of an internal communicator at Vodafone in Hungary… As I mentioned in my previous post we use bit.ly to shorten the URLs, which we place into the newsletter. After the first time we used it something turned out. Colleagues in the shops, who are dealing with customers do not have access […]

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Turning ‘Gods’ into ‘Guides’

Last night I went to a Chartered Institute of Public Relations (CIPR) Inside event to hear John Smythe talking about his book “The CEO, Chief Engagement Officer, Turning Hierarchy Upside Down to Drive Performance” and his upcoming book on employee engagement. It was the first time I’d been to a CIPR Inside evening and I […]

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Ways of making life easier

This week Csaba is continuing his weekly diary of life as an internal communicator in Hungary and sharing his experience via my blog. Here he looks back on the past week and reveals what kept him busy this week and how he has been discovering ways of making life easier through measurement. In the beginning […]

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Diary of a French communicator

Over the past few months 20 year old French student Aurore Cazal has been working for me at London Overground Rail Operations Ltd (LOROL) and she recently returned home and sent me this post for my blog. Aurore is pictured undertaking a communications audit at one of our stations. Here is her post: Successful companies […]

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Surveys, studios and long service

  The past couple of weeks at LOROL have been busy ones. I’ve now been here just under six months and one of my projects I’m most proud of is Long Service. The company is just over two years old and didn’t have a formal long service process in place. I worked with the Exec […]

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