Thomas Cook’s Sunny Heart breaks for employees

Today we're waking up to the news that iconic travel company Thomas Cook has gone into administration, leaving 22,000 employees, including 9000 in the UK, without a job. The 178-year-old tour operator has "ceased trading with immediate effect" according to the UK...

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How to start out in internal communication

Twenty years ago this week I entered the world of work as a trainee Journalist on my local newspaper. It was 1999, I was 18-years-old and excited about turning my dreams of being Lois Lane into reality. I'd never heard of internal communication. It would be another...

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A focus on all things IC from Mandy Pearse

Voting has opened in this year's Chartered Institute of Public Relations (CIPR) Presidential Election, which has led to a flurry of activity across social media. Candidates Mandy Pearse and Rachel Royall have set out their stalls and if you're an eligible member, I...

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How to write a speech

Do you have an upcoming speech or presentation to give? How is the preparation going? Does the idea of speaking at conferences fill you with dread because you don't know what to say, how to plan or where to start? In May 2019 I gave the opening keynote presentation at...

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Let’s ask more questions in IC

In the world of Internal Communications, you’re likely to question everything. Are colleagues really reading your newsletter? Is a video really the best way of conveying your message? Would this be better communicated face-to-face? I have a guest post for you today...

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How to build your emotive brand

Are logos heroes or villains? If you work in internal comms, at some point, someone has likely asked you for a logo or to change or update your branding.  What do you say? I have frequently conversations about branding with my clients, from encouraging them to say no...

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How to set up a Corporate Newsroom 

Do you have a Corporate Newsroom in your company? If not, would you like to know how to set one up? You're in luck as I have a guest post for you today by Leah Bowden @humanizecomms, who is an in-house Head of Internal Comms, to discover everything you need to know....

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Congratulations to all the shortlisted IC pros

The shortlist for the Institute of Internal Communication (IoIC) National Awards 2019 has been revealed. Congratulations to everyone who is on this list. Having been a Judge again this year, it was a pleasure to see first-hand all the actions IC pros have been taking...

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How to save money on conferences and books

How is your Comms budget doing? Are you looking for ways to save money? This blog post will help you. I've collated the latest offers and deals I've negotiated to help Internal Communicators invest in themselves. You'll be able to buy books and conference tickets at a...

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How to equalise your parental leave benefits

Does your workplace have a paternity leave policy? Are you considering shared or equalised parental leave or adoption leave? This post features a company here in the UK that has made changes to its policies to benefit new parents. The National House Building Council...

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How to use a podcast for internal communication

Are you using podcasts inside your organisation? They have had a huge surge in popularity and are rapidly growing. But are they the latest shiniest thing (or "comms bling" as I call it) or something we need to seriously consider? Deloitte has just wrapped season one...

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How to plan your Internal Comms budget

Are you responsible for the Comms budget in your company? How do you plan and how do you measure what you do? Today I have a guest post to help you know what other professional communicators are doing and an invitation to participate in a survey. The article has been...

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Diary of an IC Apprentice at Warner Bros.

How do we expect to retain staff when we don’t value them? Internal Communications listens to employees and their stories, asking what can we do for you not what can you do for us. This is Georgia Cooke's view. She is Internal Communications & Culture Apprentice...

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How to communicate wellbeing in an organisation

Are you helping to save lives? Attract students? Make roads? Sell stuff? It doesn’t matter what your company does - every sector needs to prioritise the health and happiness of their workforce. Not just physical health, but their mental health too. And this is finally...

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How to prepare crisis and terrorism comms

Do your crisis comms plans include how to prepare for and manage threats from terrorists? How strong is the security culture in your organisation? If you've not considered these topics before, this article will help you. It contains news of a freshly released piece of...

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How to make Internal Communications add up

One of my favourite IC quotes in recent years comes courtesy of Comms Consultant Liam FitzPatrick: Come with data and leave with respect. In fact I mentioned it at my Strategic Internal Communication Masterclass on Tuesday as it resonates with me. Today Liam has...

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A peek behind the CommsHero mask

Over the past few years there's been a movement happening in internal comms. Every few months I've spotted IC pros donning capes and masks via social media and flashing some fabulous stationery as part of the CommsHero conferences. What is it all about? Should Comms...

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How to master a full-on job in part-time hours

Do you work part-time? If so, how can you master a full-on job in part-time hours? I've been working four days a week for nearly a year. I spend "Mummy Fridays" with my four-year-old twin sons ahead of them starting school this September. I talked about my decision on...

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How to communicate with remote workers

How do you communicate with remote workers or non-desk based employees in your organisation? What do they need from Internal Communication Professionals? I've got an interview to share with you today to lift the lid on some new brand new remote worker research to help...

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How to communicate a merger

One of the many joys of being an Internal Communicator is the variety of our work. At some point in your career, you may find yourself responsible for communicating a merger. This article will help you know what to do, how to plan, how to involve employees and how to...

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What to say when you have no words

My 92-year-old Grandma died yesterday. I’m still in shock and working my way slowly through the change curve. She was a much loved Mum of five, Grandma of nine (I’m the eldest) and Great-Grandma. She’d been poorly for a while and despite guessing why my Mum was...

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What you need to know about employee advocacy

Employee advocacy is on the rise. I'm starting to see it creep into conference agendas and award entries - which are my indicators of when something moves from niche to mainstream. Today the latest New Influence Podcast by Ste Davies hit the airwaves. We recorded an...

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