Why you need to be phoenix-like in your career

Are you feeling stuck in your role? How can you emerge ‘phoenix-like’ into a new stage in your organisation or career? Last week I attended the Public Relations Society of America (PRSA) Employee Communications Section Conference, #PRSAConnect, in Phoenix, Arizona. It...

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Ten takeaways from the PRSAConnect conference

I've just spent the past week in Phoenix, Arizona, at the Public Relations Society of America Employee Communications Section conference, #PRSAConnect. In my 20 years of working in Comms, this week has been a true career highlight. I loved meeting with so many US and...

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How to communicate Mental Health Awareness Week 2019

Mental Health Awareness Week is happening from Monday 13 May to Sunday 19 May 2019 in the UK. Are you prepared? There are lots of tools and resources available online and I have a special guest post for you today. The Mental Health Foundation is the UK’s charity for...

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How to refresh a company’s values

Have you been tasked with refreshing your company's values? Do you know where to start? Today I have a guest post for you by Sam Boniface, Internal Communications Manager for NHBC. An ex-journalist, she made the move to the comms world 10 years ago and has since...

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How to Tackle Technological Change

Today is the slowest day of technological change you will ever witness according to digital marketing consultant Paul Sutton. He's here with a guest post to share his thoughts on tackling technological change and share news of an upcoming event in London. I'll hand...

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Join a global online conference on leadership comms

How effective is leadership communication in your organisation? Would you like to hear from others and get ideas to help improve it in your organisation? I have a guest post for you today by Michael Hargreaves, Marketing Coordinator at H&H agency here in the UK....

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How to communicate redundancies

With more news of job losses on the UK high street, and manufacturers closing, such as the Honda plant in Swindon, redundancies are a daily feature in our news. And how the news of redundancy is communicated is a consistent theme across the media. The film capturing...

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The power of history and heritage in comms

Ever shared a memory through Facebook’s ‘On this day?’ Do you ever get the old family photos or home videos out to show a friend? How often do you reminisce when you hear a certain song? When we want to connect with people, we share our stories and get to know others....

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How to write an Internal Communication vision

Do you have a vision for Internal Communication in your organisation? Do you need one? A client asked me to review their Internal Communication vision this week and make recommendations on how to improve it. I've written and reviewed countless strategies and internal...

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The mental health epidemic facing the PR profession

There's a mental health epidemic facing the PR profession, with around a quarter (23%) of practitioners saying they've taken sickness absence from work on the grounds of stress, anxiety or depression. This is just one of the findings from this year's State of the...

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Congratulations to the shortlisted IC pros

The shortlist for the brand new Internal Communications and Engagement Awards has just been announced. Congratulations to everyone who has been recognised and fingers crossed for the ceremony on 13 May 2019. I enjoyed judging these awards this year and discovering...

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How to solve the right problems with your intranet

Want to see what other organisations are doing now to engage and support employees across their digital workplace? Real-life events offer unparalleled opportunity to learn from peers. I couldn't agree more with this view from Wedge Black, @wedge. He's here with a...

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What writing a million words on my blog has taught me

What has happened in the world of internal communication over the past decade? Well if you're a regular reader, you'll know, as I'm celebrating my blog's 10th birthday this week. I've written a million words about internal communication since creating my blog in March...

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What award-winning employer brands look like

What does an award-winning employer brand look like? You're in the right place to find out. The Employer Brand Management Awards 2019 were held last night in London. Comedian Kerry Godliman presented them  and you can find all of the winners listed below....

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How to communicate Brexit

If you are a professional Communicator in the UK, chances are you are working on Brexit Comms right now. Or to put it accurately, you're trying to plan when there's seemingly a changing plan. Or no plan. This post exists to help you plan your Internal Comms. I've...

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How to use audio for internal communication

How can you use audio for your internal communication? With Voice search on the way, the idea of creating audio content is gathering pace. The latest episode of the Be a Bigger Fish podcast has been published today and features host Debbie Aurelius interviewing me...

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A look back at 70 years of Internal Comms

Tomorrow, 12 March 2019, marks the 70th anniversary of the formation of the British Association of Industrial Editors, now known as the Institute of Internal Communication (IoIC). As a Fellow of the Institute, I'm going to mark the occasion and celebrate their...

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Come and join The Comms Hive

There's a buzz in the air and it's the sound of a new network forming. The Comms Hive is the brainchild of Comms pro Advita Patel and I think it's a marvellous idea. I invited Advita to answer my questions so you can discover what's happening and how you can get...

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The reality of working in Internal Communication

Internal Communicators are "working blind and failing to demonstrate our value. Insight, measurement and evaluation is often rudimentary, and we remain focused on output rather than outcomes." Does that sound familiar to you? It's one of the findings from this...

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How to improve mental health in the workplace

The media is rightfully putting a huge focus on our mental health in the UK. According to charity Mind, approximately one in four adults will experience a mental health issue each year. Staggeringly, one in six of us report experiencing a common mental health problem...

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How to learn about PR and Comms

How do you learn about PR and Comms? Today I'm delighted to reveal the All Things IC blog has been named #3 in the UK's Top PR and Communications blog by Vuelio for the second year running. I'm honoured to be recognised in this way and to be alongside my peers in the...

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How to communicate changes big and small

How effective are your change comms? Whether you're facing large or small organisational changes, the need to communicate well is paramount. Today I've been featured on the Internal Comms Procast talking about the best ways to communicate change. Topics I discussed...

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How can I help you?

What have you needed help with this week? Where did you go to get ideas, advice and inspiration to help you learn? Regular readers of my blog will know I'm creating a suite of Online Masterclasses. They're designed for internal communications professionals and anyone...

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How to be more strategic in internal communications

How do you talk about strategy in your organisation? Is it something you love or loathe? I've written about strategy and being more strategic a lot over the past 10 years and today I have a guest post to help demystify the strategic planning process. It was written by...

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How to prepare for Time to Talk Day

Thursday 7 February 2019 marks the sixth year of Time to Change’s ‘Time to Talk Day’. The awareness campaign aims to end mental health discrimination and this year’s theme is all about ‘bringing together the right ingredients, to have a conversation about mental...

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Come and join my Comms Director Mastermind

Are you a Comms Director or Head of Internal Comms? Do you go to Comms Conferences and feel like you never learn anything new? Perhaps it feels like you give away your knowledge to help less experienced colleagues learn, but there’s nowhere for you to learn with...

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The changing role of Internal Communication

Today I ran my latest Strategic Internal Communication Masterclass and thoroughly enjoyed listening to the professional communicators in the room sharing thoughts, asking questions and talking about the reality of their roles. You can see the group pictured below,...

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How can we encourage collaboration?

How good is your company at collaboration? We hear about it so much within the world of Internal Communication, I certainly have constant conversations along these lines with clients. Today I have a guest post for you by Kate Isichei on collaboration. She's looked at...

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