How Comms pros use the Edelman Trust Barometer
I've been blogging about the Edelman Trust Barometer for years. Like many IC pros, I invest time reading through the research every year and thinking through what it means for my role and the people I work with. This year's study is hot off the press and, as ever,...
How to communicate your brand’s integrity
Do you understand your company's brand? Do you know how to consistently communicate it? Or perhaps your branding guide is gathering dust on a shelf or buried deep in your intranet? I have a treat for you today as I've got news of a new book Let's Get Visible! Get...
How can you help your organisation live its values?
Do you have values in your organisation? Are they words on the wall or lived behaviours? Today I have a guest post for you by Sara Vogt, @_saravogt, Deputy Director, Corporate Communications at the Ministry of Justice here in the UK, who is here to share what the MoJ...
How to get help with your internal communication
What does the year ahead look like for you? Are you looking to move roles or progress your career in your current organisation? Perhaps your task list includes improving line manager communication, restructuring your team, recruiting someone new, improving your...
How to set your professional goals for the year ahead
What does the year ahead hold for you? Perhaps you're planning to change jobs, start your own consultancy business, deepen your experience in your current role or aim for a promotion? Whatever you're planning, I’m going to share 10 career aspirations you’ll be able to...
What IC practitioners have been struggling with this year
How has your year been? What are you struggling with work wise? I frequently ask my clients and Masterclass attendees what they're struggling with. I posed this question in my recent monthly newsletter, The Water Cooler, in the form of a short survey. Thank you to...
The word I’ve banned from every internal communication conversation
There is one word within the wonderful world of internal communication that sets my teeth on edge. Every time I hear it, I hope the intended meaning is the right one. But I often have to keep asking and digging before I get to the detail. I correct it in my...
How to get help with Microsoft 365 in 2020
Do your 2020 plans include rolling out Microsoft 365 or creating a new SharePoint intranet? If you have the platform already, do you know how to make the most of it? Are the right governance structures in place in your company? Can you answer your IT colleagues'...
Five takeaways from this year’s Strategic Internal Communications conference
As a profession where we know the importance of feedback, measurement and engagement, it's hardly surprising that the question on everybody's lips following this year's PRWeek Strategic Internal Communications conference was, "what are your key takeaways?," and that's...
Introducing the All Things IC Hub
Last week I revealed my plans for the All Things IC Hub, a dedicated place for Internal Communication practitioners to come and work with me. It's been designed so you can learn, network and invest time in yourself, before going back into your company and being...
A new chapter for All Things IC in 2020
There are only 45 days left of 2019. How are your plans shaping up for 2020? If you want to increase your skills, knowledge and confidence when it comes to all things internal communication related, I can help you. Through this article I'm going to reveal what's not...
How to manage a large internal communications team
What is it like being part of a large IC team? You're about to find out as I have a guest post for you today by Josephine Graham. She is the Internal Communications Lead at City of Bradford Metropolitan District Council here in the UK. However, she has just finished a...
Your guide to influencer marketing governance for PR
Are you using influencer marketing as part of your Comms mix? If so, how good is your governance? Today a brand new guide has been published by #FuturePRoof, addressing the need for influencer marketing governance in public relations. I welcome this publication as it...
Five reasons to consider attending smilelondon 2019
Are you thinking about digital workplace adoption in your organisation? You're not alone. If you need a helping hand, I've got news today of an upcoming event where you can hear what's happening in other companies. smilelondon is in its 12th year and is a must-attend...
How to prepare for World Values Day
World Values Day is on Thursday 17 October 2019. It’s an opportunity to think about your most deeply held values and act on them. Staying true to our values and acting on them has never been more important and this year’s core theme is Values and Wellbeing. Hot on the...
How to change conversations about internal communication
How can you start to change conversations about internal communication in your organisation? This was the topic I tackled at the Chartered Institute of Public Relations (CIPR) Inside conference on Tuesday, which had the theme #ChangingTheConvo. Committee member and...
What I learnt at yesterday’s CIPR Inside conference
The sign of a good conference is sitting on the train home sipping a can of M&S own-brand cocktail and writing up your notes before your head explodes with ideas. This is the view of Matthew Batten, @CommsGuyMatt, Director of Communication and Engagement at the...
How to communicate World Mental Health Day 2019
Thursday 10 October is World Mental Health Day 2019. If you've been aware the date is coming up, but not had a chance to plan, I’ve got you covered. This article contains advice and guidance to share with employees. Help yourself and do let me know how you are marking...
The award-winning Comms pros are…
On Friday night I had the pleasure of joining over 380 Internal Comms professionals in London for the annual Institute of Internal Communication (IoIC) Awards 2019. Congratulations to everyone who won or made the shortlist. As part of the Judging team again this year,...
The Secret Sauce to Transformation?
What is the secret sauce to transformation? How can HR and Internal Communications departments collaborate to drive employee engagement? How can this benefit your company's culture? Today I have a guest post for you by Nicole Alvino, Founder and Chief Strategy Officer...
Thomas Cook’s Sunny Heart breaks for employees
Today we're waking up to the news that iconic travel company Thomas Cook has gone into administration, leaving 22,000 employees, including 9000 in the UK, without a job. The 178-year-old tour operator has "ceased trading with immediate effect" according to the UK...
Why is tone of voice so important in corporate communication?
How can you create an effective tone of voice in your corporate comms? What does that mean? What does good look like? So many questions! But what are the answers? Today I have a guest post for you by Jaime Cox @compellingcopy_, she's a freelance Copywriter and Editor,...
What is it like to attend an All Things IC Mastermind?
You cannot beat learning from peers in a confidential environment, sharing your frustrations, meeting fellow Comms pros and getting solutions to your problems. I love creating situations for IC pros to work like this and have a guest post for you today to demystify my...
How to start out in internal communication
Twenty years ago this week I entered the world of work as a trainee Journalist on my local newspaper. It was 1999, I was 18-years-old and excited about turning my dreams of being Lois Lane into reality. I'd never heard of internal communication. It would be another...
Research reveals two in 10 Execs don’t know what PR stands for
Does your Executive team know what PR stands for? Press Relations? Protecting Reputation? Today I have a guest post for you by Richard Benson, Founder of Releasd.com, a platform used by PR teams to create activity reports for busy Execs. Prior to setting up Releasd,...
A focus on all things IC from Mandy Pearse
Voting has opened in this year's Chartered Institute of Public Relations (CIPR) Presidential Election, which has led to a flurry of activity across social media. Candidates Mandy Pearse and Rachel Royall have set out their stalls and if you're an eligible member, I...
Seven things Deloitte has learnt from starting a corporate podcast
Are you using podcasts within your channels mix? Have you toyed with the idea, but don't know where to start? I have a treat for you today as Kaylin Duckitt, Internal Comms Assistant Manager at Deloitte, is here to share what creating a season of podcasts is like....
How to write a speech
Do you have an upcoming speech or presentation to give? How is the preparation going? Does the idea of speaking at conferences fill you with dread because you don't know what to say, how to plan or where to start? In May 2019 I gave the opening keynote presentation at...
What’s on for Comms pros until the end of the year
Are you planning your diary for the remainder of the year? If so, this blog post will help you know what's coming up for Comms pros to attend. From conferences, to awards and training, there's lots to choose from. I'm also launching a brand new All Things IC...
Let’s ask more questions in IC
In the world of Internal Communications, you’re likely to question everything. Are colleagues really reading your newsletter? Is a video really the best way of conveying your message? Would this be better communicated face-to-face? I have a guest post for you today...
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