IC has a seat at the table
I’m proud to say that I can now share the news with you that I’ve joined the Social Media Panel of the Chartered Institute of Public Relations (CIPR). It is described by CIPR as “One of the Public Relations industry’s most progressive groups in digital and social media communication.” I’m looking forward to working alongside […]
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Mind the digital communications skills gap
What do you need to learn more about this year? Where are the gaps in your knowledge when it comes to all things internal communication, and do you have a plan in place to address them? Today PR Academy released findings from its research among past and present students to identify the current skills gaps. […]
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Internal communication is not a haphazard destination
“The influx of social media and the erosion of trust in politics and the media alike means that we’re working with savvier consumers of communication than ever before. Internal communication (IC) and its importance are elevated beyond recognition and, as practitioners, we’ve got to keep pace.” So says Natalie Benjamin, Product Director at Comment8, an […]
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Can you imagine a day without IC?
What would happen if you switched the ‘off’ button on internal communication (IC) in your organisation? Who would miss it? What would they miss and why? Today I’m pleased to introduce Aniisu K. Verghese from Bangalore, India, as a guest writer for my blog on this very topic. Aniisu (pictured) is an internal communication expert, […]
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Mastering communication through education
What have the following got in common: Cumbria, Michelle Obama, student unions, Edinburgh, Machiavelli and real ale? All have featured in Master of Arts (MA) assignments for Laura Davies. Laura (pictured) is currently studying for a Masters Degree in Strategic Communication at the University of Central Lancashire (UCLan) in England and has written to share […]
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Diary of an IC student
What is it like to study internal communication (IC)? What topics are covered and what value does it add to your career? Jess Grant (pictured), Charity Communications Assistant for a membership-funded grant-making charity, has written a guest article to share her experiences as she has just begun her learning journey by studying the Internal Communication Certificate at […]
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Milan Social Media Week: Italy gets engaged
Social Media Week is taking place around the globe for the next seven days and a very special event is happening in Milan tomorrow as part of it. A few months ago I was invited to detail Engage for Success on PR Conversations by content editor, Judy Gombita. (She was one of the original contributors when Toni […]
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What Tesco is telling its employees about horsemeat
Like many communications professionals, I am sure I’m not alone in wondering what internal communication activities have been taking place at supermarket giant Tesco in the wake of the horsemeat story. What have they told store colleagues? Are the internal and external messages aligned? How are employees feeling about the headlines? For non-UK readers, in […]
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How the digital royalty use social media to innovate
Following on my series of guest writers, I’m pleased to introduce IC pro Leoni Atkins who has reviewed The New York Times best-seller: Renegades Write the Rules: How the Digital Royalty Use Social Media to Innovate . Books on all things internal communication and social media are regularly shared, recommended and rated among the internal comms community, and […]
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Why Use Enterprise Social Networks For Internal Communication?
The topic of Enterprise Social Networks (ESN) is a hot one this year and the heat looks set to increase. They are more than ‘internal Twitter/Facebook’ but are often described in that way to explain what they are for to people who haven’t heard of them before. I’ve written about them numerous times on my […]
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Organisations don’t tweet, people do
Following on from the HMV tweets story I wrote yesterday, I was reminded of the book ‘Organisations don’t tweet, people do.’ I asked its author, Euan Semple, to share his view via my blog, which he has kindly done. I first met him four years ago and enjoy reading his thoughts on all things social, […]
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Silence a barking dog? Or how the HMV tweets went walkies
This afternoon something extraordinary happened on Twitter. Employees who run the HMV Twitter feed (@HMVtweets) reportedly started to tweet about ‘being fired.’ Their messages appeared around 2.30pm (GMT) and by 3pm, if you look at @HMVtweets, it’s like it never happened. However, being the world of social media, the delete button is not the delete button […]
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