How good is your internal grapevine? Do the ‘water cooler’ moments in your organisation help or hinder internal communication? Deal and Kennedy (1982) think grapevines are often an organisation’s quickest and most effective communication system and used properly can be valuable in passing on information. This morning we announced our new CEO and this week […]Read more >
Now the dust has settled and I’ve finished writing my dissertation, I finally have time to properly read the books I have dipped in and out of over the past few months. Thank you to everyone who recommended I read certain books to help broaden my understanding. I’ve been asked by a couple of people […]Read more >
Transparency, a long-term vision and remembering to focus on the individual – these were all labelled as some of the biggest challenges facing communicators in 2009 by comms professionals from a wide variety of organisations tonight. We met at Able and How’s offices in London for the first of their round table events, that brought […]Read more >
If you were starting up a company and had a robust communications team onboard from day one, I’m sure that before long they would be advising you on your brand identity, corporate colour palette, house style-guide and all the other essential ingredients that go into making organisations a consistently-presented success. But when does the glossary […]Read more >
I’ve just spent the whole weekend writing about the potential impact Web 2.0 and social media tools could have at my company and seeking out as many case studies as I could find. One discovery I made which particularly interests me is the Conversation Prism (aka The Social Web) that has been developed by Brian Solis. He designed […]Read more >
Today is mother’s day and I think it is a truth universally acknowledged that mums make the best communicators. I don’t need heavyweight academic theories to back up my musings – I’ll just look to my own experience. My mum – in my view she is officially a fantastic internal and external communicator. Let’s look […]Read more >
Every single book I am reading for my disseration seems to have a checklist of buzzwords around social media and internal comms: engagement – check, motivation – check, knowledge management – check, cross-silo networks – check, end-user engagement – check. But the biggest and baddest of them all is collaboration. It apears to me that if […]Read more >
Am actually drowning in books and papers! Got home last night to find a surprise parcel from my oldest friend Debs which contained a funky glass jar of retro sweets from our childhood. Accompanied by fab note saying they were to keep me going while writing my dissertation, bless her. A girl needs friends like […]Read more >
So I’ve finally done it and have set up my very own blog. Hurrah! I’m currently writing a disseration for my post-graduate diploma in Internal Communications Management on social media/Web 2.0 and its impact on internal communication. A truly fascinating subject that is keeping me awake at night (literally) as I’m making contact with lots […]Read more >
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