How to communicate wellbeing in an organisation

Are you helping to save lives? Attract students? Make roads? Sell stuff? It doesn’t matter what your company does - every sector needs to prioritise the health and happiness of their workforce. Not just physical health, but their mental health too. And this is finally...

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How to prepare crisis and terrorism comms

Do your crisis comms plans include how to prepare for and manage threats from terrorists? How strong is the security culture in your organisation? If you've not considered these topics before, this article will help you. It contains news of a freshly released piece of...

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How to make Internal Communications add up

One of my favourite IC quotes in recent years comes courtesy of Comms Consultant Liam FitzPatrick: Come with data and leave with respect. In fact I mentioned it at my Strategic Internal Communication Masterclass on Tuesday as it resonates with me. Today Liam has...

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A peek behind the CommsHero mask

Over the past few years there's been a movement happening in internal comms. Every few months I've spotted IC pros donning capes and masks via social media and flashing some fabulous stationery as part of the CommsHero conferences. What is it all about? Should Comms...

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How to master a full-on job in part-time hours

Do you work part-time? If so, how can you master a full-on job in part-time hours? I've been working four days a week for nearly a year. I spend "Mummy Fridays" with my four-year-old twin sons ahead of them starting school this September. I talked about my decision on...

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How to communicate with remote workers

How do you communicate with remote workers or non-desk based employees in your organisation? What do they need from Internal Communication Professionals? I've got an interview to share with you today to lift the lid on some new brand new remote worker research to help...

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How to communicate a merger

One of the many joys of being an Internal Communicator is the variety of our work. At some point in your career, you may find yourself responsible for communicating a merger. This article will help you know what to do, how to plan, how to involve employees and how to...

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What to say when you have no words

My 92-year-old Grandma died yesterday. I’m still in shock and working my way slowly through the change curve. She was a much loved Mum of five, Grandma of nine (I’m the eldest) and Great-Grandma. She’d been poorly for a while and despite guessing why my Mum was...

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What you need to know about employee advocacy

Employee advocacy is on the rise. I'm starting to see it creep into conference agendas and award entries - which are my indicators of when something moves from niche to mainstream. Today the latest New Influence Podcast by Ste Davies hit the airwaves. We recorded an...

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Thoughts on Bank Holiday working

The independent and freelance world is filled with people talking about the need to hustle. Today I have a guest post for you by Comms Consultant Liz Halliday who is here to share thoughts on Bank Holiday working. I'm curious to know if this resonates with you,...

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Why you need to be phoenix-like in your career

Are you feeling stuck in your role? How can you emerge ‘phoenix-like’ into a new stage in your organisation or career? Last week I attended the Public Relations Society of America (PRSA) Employee Communications Section Conference, #PRSAConnect, in Phoenix, Arizona. It...

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Ten takeaways from the PRSAConnect conference

I've just spent the past week in Phoenix, Arizona, at the Public Relations Society of America Employee Communications Section conference, #PRSAConnect. In my 20 years of working in Comms, this week has been a true career highlight. I loved meeting with so many US and...

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How to communicate Mental Health Awareness Week 2019

Mental Health Awareness Week is happening from Monday 13 May to Sunday 19 May 2019 in the UK. Are you prepared? There are lots of tools and resources available online and I have a special guest post for you today. The Mental Health Foundation is the UK’s charity for...

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How to refresh a company’s values

Have you been tasked with refreshing your company's values? Do you know where to start? Today I have a guest post for you by Sam Boniface, Internal Communications Manager for NHBC. An ex-journalist, she made the move to the comms world 10 years ago and has since...

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How to Tackle Technological Change

Today is the slowest day of technological change you will ever witness according to digital marketing consultant Paul Sutton. He's here with a guest post to share his thoughts on tackling technological change and share news of an upcoming event in London. I'll hand...

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Join a global online conference on leadership comms

How effective is leadership communication in your organisation? Would you like to hear from others and get ideas to help improve it in your organisation? I have a guest post for you today by Michael Hargreaves, Marketing Coordinator at H&H agency here in the UK....

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How to communicate redundancies

With more news of job losses on the UK high street, and manufacturers closing, such as the Honda plant in Swindon, redundancies are a daily feature in our news. And how the news of redundancy is communicated is a consistent theme across the media. The film capturing...

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The power of history and heritage in comms

Ever shared a memory through Facebook’s ‘On this day?’ Do you ever get the old family photos or home videos out to show a friend? How often do you reminisce when you hear a certain song? When we want to connect with people, we share our stories and get to know others....

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How to write an Internal Communication vision

Do you have a vision for Internal Communication in your organisation? Do you need one? A client asked me to review their Internal Communication vision this week and make recommendations on how to improve it. I've written and reviewed countless strategies and internal...

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The mental health epidemic facing the PR profession

There's a mental health epidemic facing the PR profession, with around a quarter (23%) of practitioners saying they've taken sickness absence from work on the grounds of stress, anxiety or depression. This is just one of the findings from this year's State of the...

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Congratulations to the shortlisted IC pros

The shortlist for the brand new Internal Communications and Engagement Awards has just been announced. Congratulations to everyone who has been recognised and fingers crossed for the ceremony on 13 May 2019. I enjoyed judging these awards this year and discovering...

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How to solve the right problems with your intranet

Want to see what other organisations are doing now to engage and support employees across their digital workplace? Real-life events offer unparalleled opportunity to learn from peers. I couldn't agree more with this view from Wedge Black, @wedge. He's here with a...

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What writing a million words on my blog has taught me

What has happened in the world of internal communication over the past decade? Well if you're a regular reader, you'll know, as I'm celebrating my blog's 10th birthday this week. I've written a million words about internal communication since creating my blog in March...

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What award-winning employer brands look like

What does an award-winning employer brand look like? You're in the right place to find out. The Employer Brand Management Awards 2019 were held last night in London. Comedian Kerry Godliman presented them  and you can find all of the winners listed below....

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How to communicate Brexit

If you are a professional Communicator in the UK, chances are you are working on Brexit Comms right now. Or to put it accurately, you're trying to plan when there's seemingly a changing plan. Or no plan. This post exists to help you plan your Internal Comms. I've...

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How to use audio for internal communication

How can you use audio for your internal communication? With Voice search on the way, the idea of creating audio content is gathering pace. The latest episode of the Be a Bigger Fish podcast has been published today and features host Debbie Aurelius interviewing me...

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A look back at 70 years of Internal Comms

Tomorrow, 12 March 2019, marks the 70th anniversary of the formation of the British Association of Industrial Editors, now known as the Institute of Internal Communication (IoIC). As a Fellow of the Institute, I'm going to mark the occasion and celebrate their...

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