Reflections from the commsHERO conference

What do you call a gathering of over 200 communicators? Last week I spoke at the commsHERO conference in Leeds, UK and the answer to that question is a strong, supportive community who were super excited to see each other. The event marked the 10th birthday of commsHERO, which was created by Asif Choudry of […]

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New crisis communication guide is now live

A brand new resource has just been published to help comms pros respond in a crisis. The Crisis Communications Planning Guide is designed to help government communicators create crisis comms plans for the major risks that their organisation, department or agency may face. It’s a super useful read for any communicator, so I thought I […]

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Podcast: Rachel’s book launch speech and guest interviews

This bonus episode of the Candid Comms podcast celebrates the launch of my book. Internal Communication Strategy: design, develop and transform your organisational communication was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US today, 30 April 2024. This audio was captured as part of […]

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New Government Communication Service Comms Plan 2024/5

If you’re looking for an example of a strong comms plan, you’ve found it. This week the UK’s Government Communication Service (GCS) published its comms plan for 2024/5. Regardless of your political views, it’s always an interesting read from a communicators’ perspective. I’ve been highlighting the GCS’ plans on my blog since 2015, as they […]

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A snackable snippet about IC strategy

Thank you to the super creative team at Alive With Ideas for sharing a brand new image online today. Their popular snackable snippets series has been designed to help internal communicators discover new books. Today it’s mine, Internal Communication Strategy: design, develop and transform your organizational communication, under the spotlight. It is hot off the […]

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Podcast: How to lead internal communication and set standards

How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on logistics, when discussing standards. I examine: What operating models mean for IC How […]

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Leaving the ladder down – my interview with Katie Macaulay

How is artificial intelligence (AI) impacting the world of internal communication? What mantra kept me going through COVID times? How can change comms theory help internal communicators? What can internal communicators expect from my book, Internal Communication Strategy? What own goals do I think companies have when it comes to internal communication and neurodivergence? What […]

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It’s book launch month!

After a year of writing, researching and editing, my book is finally here. I’m so excited to share Internal Communication Strategy: design, develop and transform your organizational communication with you. The book hits the shelves this month. It’s available from 3 April 2024 in the UK and rest of the world and 30 April 2024 […]

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Podcast: How to transform your internal communication

What does it mean to transform communication inside an organisation? How does the Met Office use principles in their IC planning? What is on my Brilliant Basics checklist? I discuss all of these topics and much more in this latest episode of my Candid Comms podcast. How to transform your internal communication is available to […]

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Podcast: Introducing The MILLER Framework

How do you learn about an organisation and its people? What structure do you use when writing an internal communication strategy? Today is the launch of season six of the Candid Comms podcast. What is the podcast? The Candid Comms podcast is full of  practical advice and inspirational ideas, to help you thrive in your […]

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How to use audio for IC in 2024

Are you using audio as part of your internal communication in 2024? Do you have plans to start or revitalise a podcast in your organisation? Season Five of the Candid Comms podcast has just ended. There are now 57 episodes available if you need help on all things internal communication related. I’ve been reviewing the […]

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2023 reflections from Team Teal

How has this year been for you? Thank you to all the internal communicators and organisations who’ve invited my team (known as Team Teal) and I to support you in 2023. I published a LinkedIn newsletter yesterday to reflect on a year in Comms, as we come to the end of our 10th birthday year. […]

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