Five top tips from an awards judge

On the hottest day of the year so far, in a secret London location, the room is abuzz with chatter, music and coffee cups a-clanking. It can mean only one thing – the annual gathering of the Institute of Internal Communication (IoIC) National Awards judges. Today I’ve got a guest post from one of my […]

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How long does employee advocacy last for?

How long do employees feel a sense of connection to an organisation for? Does it walk out of the door when they do? What’s the reality of brand loyalty and advocacy? And what happens if a workforce doesn’t feel connected? I spent a decade working in-house and still feel loyal to the brands and companies […]

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Seven things I heard at SmileExpo17 this week

The future of internal communication is conversations, but how can technology aid us and what trends are on the horizon? This week I attended Social Media in the Large Enterprise (SMILE) Expo in London hosted by Simply-Communicate #SmileExpo17 and attended by 150 professional communicators. I always enjoy these events and it was good to see lots […]

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An intern, a dissertation and a request

I have a guest post for you today written by a third year university student who needs our help. Please take a few moments to compete his survey to aid his dissertation once you’ve read his thoughts. I’ll hand you over to Adam… In all walks of life, across both the human and animal kingdoms, […]

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A question of comms: Janice Fitzgerald

What one piece of advice has helped comms pro Janice Fitzgerald in her career and why does she think it pays to be nice? Janice is Group Communications Manager at The Clancy Group and is the latest practitioner to sit in my #questionofcomms hot seat. I  was struck by her honesty when reading through, and think you’ll […]

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Why I’m baking it better for GOSH

Following my article on personal branding last week and all your amazing feedback, I’ve found the courage to be brave and am going to share another side of my story with you. I’m a mum-of-three, my daughter celebrated her fifth birthday at the weekend (I’m still finding glitter in every corner!) and my twin sons turned […]

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Inside story of first open Council intranet

Devon County Council is the first council to put its staff pages (intranet) in the public domain. This site is public and accessible to everyone. This means that employees who are managed by partner organisations, such as the NHS, can view the same information. What’s the one piece of advice to enable you to do […]

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How to communicate your personal brand

What is your personal brand? Everyone has one, whether you’re aware of it or not. It’s what people say about you when you’re not in the room and what you’re known for. Organisations such as Warburtons have been talking about personal branding with their employees and it’s something to be aware of. I’ve spent the past […]

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We’re not alone… what we missed at IoIC Live

Despite the title of this article sounding like aliens are coming, it’s referring to the fact internal communication has an incredible role to play. Done well, it connects people around moments in time and helps employees feel a sense of belonging to an organisation. (The opposite is also true). Last week’s annual Institute of Internal Communication (IoIC) conference […]

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How communicators learn about comms

‘Never stop learning’ was the answer Lou Robinson gave in her #questionofcomms profile about the best advice she’s received as an IC pro. What does that look like? How can you keep learning? I’m delighted that Lou, who is Global Internal Comms Lead at Costa, is back with a guest post to reveal how communicators can […]

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A question of comms: Nicholas Wardle

What should communicators read and stop complaining about? Nicholas Wardle is here with the answers to these questions and many more. He’s Global Internal Communications Manager at Alshaya, based in Kuwait, and is the latest practitioner to sit in my #questionofcomms hot seat. I’ll hand you over to him… 1. When did you know internal communication […]

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10 questions to help engage volunteers

How do you work with volunteers? Whether in your personal or professional life, knowing how to make them feel valued, listened to and recognised is crucial. Hopefully it goes without saying that communicating at the right time and enabling them to give their views is top of that list too! Today I’ve got a guest […]

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