How to build trust in organisations

Who do your employees trust? Is it your CEO, senior leaders, their line managers or peers? Where do they hear information that they think it credible? From the official internal comms channels, via the media or from each other? In January I wrote a guest article for @mazi on ‘It’s a matter of trust‘ and highlighted […]

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Whose comms is it anyway?

Around 100 professional communicators gathered in London 17-18 April 2013 for Melcrum’s Digital Communication Summit #melcrumdcs.

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How Gatwick Airport uses Yammer

What does it take to have an award-winning internal social media campaign? Who is using Yammer well and what are the secrets to their success? You’re in the right place to find out. Gatwick is the world’s biggest single runway airport and the UK’s second busiest airport. Its internal communication team used Yammer to communicate […]

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How to engage for success

The Engage for Success movement continues to go from strength to strength and there is a wealth of resources available at your fingertips. If you are looking for guidance to help you navigate through all things employee engagement related, you’re in luck as the opportunities and information are limitless. I’m going to guide you through […]

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Employees do something funny for money

People across the UK are doing their bit for charity this month as part of Comic Relief, and employees at one supermarket in particular have been dancing in the aisles as part of their efforts. The videos by employees at Sainsbury’s have been shared on YouTube and Twitter @sainsburyspr. I thought I’d highlight them here as they are […]

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Milan Social Media Week: Italy gets engaged

Social Media Week is taking place around the globe for the next seven days and a very special event is happening in Milan tomorrow as part of it. A few months ago I was invited to detail Engage for Success on PR Conversations by content editor, Judy Gombita. (She was one of the original contributors when Toni […]

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Turning hierarchy upside down

Over the past few weeks I’ve been featuring 2013 reading lists and photos of your bookshelves with recommended reads on all things internal communication and social media related. Today Gloria Lombardi has written for my blog to share her review of The CEO: Chief Engagement Officer: Turning Hierarchy Upside Down to Drive Performance by John Smythe (Gower, 2007). I heard John speak about this […]

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Engaging workplaces for a sustainable future

On Monday scores of people working on and interested in employee engagement came together for an Engage for Success conference called Engaging Workplaces for a Sustainable Future. The event aimed to bring together practitioners, policymakers and academics to debate and discuss how employee engagement can contribute to ensuring the sustainable performance of organisations. It was a collaboration […]

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Engaging for success in the UK economy

Last week PR Conversations published an article I wrote for them to highlight the Engage for Success movement in the UK. I was asked to contribute by my friend Judy Gombita, who like many of my global comms contacts, I discovered via Twitter. Judy is a smart cookie with more than 20 years of experience in public […]

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Why organisations need to live their values

Does your organisation live by its values? Are they relevant to the day-to-day working lives of employees or are they paying lip service to an ideal world that is very far from your reality? Last week I saw on Twitter that a business breakfast was being held in London to discuss value based leadership, with […]

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Engagement comes to town

Today saw a major event in the life of the Engage for Success movement as practitioners gathered in London. The Queen Elizabeth II Conference centre in Westminster played host to the packed room of people working on and interested in employee engagement. I’ve been following today via the #e4s hashtag on Twitter and am looking […]

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The Sunday night blues…

Do you get the Sunday night work blues? Or do you live with someone who dreads going to work the next day? Research published  by Engage for Success reveals that 47 million hours* are spent worrying about work every weekend by full-time employees across Britain. If you work at weekends, I doubt you are exempt […]

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