Clattering through the Chatter
Every week I receive messages from comms pros who are looking into using social media for internal communication. They typically have lots of questions, are hunting for ideas or want to know if I can work with them in an consulting capacity to offer advice and guidance on all things internal communication. The topic of […]
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A measured response
Thank you for the feedback and comments on the strategy and measurement summit article I wrote last night. Great to hear the slides are useful to have to hand. They’ve been viewed 220 times already since I posted them up 10 hours ago! As promised, here is a guest article by Employee Communications Manager at Essex […]
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Launching the 30 under 30 in IC search
The Institute of Internal Communication (IoIC) has just launched this year’s search for the UK’s 30 under 30 extraordinary people who are making a difference in internal communication. What role do awards like these play? Is there real value in being recognised and therefore in the awards? I’m delighted that IoIC President Suzanne Peck has […]
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Overcoming a digital dilemma
#digibydefault – HouseMark’s first digital strategy event to promote digital inclusion in social housing
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Diary of an IC student – Stefan
What is it like to study internal communication? Read on to discover what Stefan Stojadinovic @stefStojadin who is an MA Public Relations student at the University of Westminster in London is experiencing at the moment and how he needs your help to be able to complete his studies. Stefan (pictured) is a student representative and committee member […]
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How do you engage people with disabilities?
What does your organisation do to actively engage employees with disabilities? This is the question being posed by employee engagement agency People Lab via a survey at the moment. The Office for Disability Issues found that ‘disabled people are significantly more likely to experience unfair treatment at work than non-disabled people,’ and that in 2012, 46.3 per cent […]
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It’s good to talk… communicating with call centre employees
How do you communicate with call centre employees? What works, what doesn’t and how do you encourage two-way conversations? Following on from my articles on the new BBC Three series The Call Centre and discussion around fly-on-the-wall documentaries in organisations, I’ve got a mini case study to share with you. My thanks to AB who […]
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Future-proofing internal communication
How do you future-proof, engage and empower in a changing internal communication (IC) world? That was the question the Institute of Internal Communication (IoIC) sought to answer through its recent annual conference in the UK. Topics up for discussion were social networks, gamification, storytelling and what IC professionals need to do to develop themselves for […]
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Using video to inspire employees
How do you tell stories in your organisation? What tools and techniques do you use to demonstrate the journey you’re on as a company and how do you share successes? Last week I read a comment in a LinkedIn group by internal communications specialist Alex Bird @BirdyAlex (pictured). She mentioned that Bromford, a leading social business […]
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Up close and personal – the rise of the social intranet
Digital Workplace 24 is taking place from tomorrow (14 May) and includes some seriously smart intranets. If you’ve never come across it before, it’s a free online extravaganza that takes viewers on a 24-hour journey through some of the world’s best intranets and digital workplaces. There are 24 sessions and it’s a packed schedule. It includes […]
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Inspiring intranets are go!
What does your intranet look like? Are you proud of it or frustrated by the content? Where can you get some fresh ideas and insight and be rewarded for your efforts?Today I’m delighted to welcome Steve Bynghall @bynghall, who has written a guest article for my blog on all things intranet related. He’s a freelance […]
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A student’s view on using social media for IC
Could social media be an effective tool for the development of 21st Century internal communication (IC) strategies? I am contacted every week by students at all levels who are undertaking research and reading and are on the hunt for case studies, resources and opinions to help shape their thinking and approach. If you have reached […]
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