Organisations don’t tweet, people do

Following on from the HMV tweets story I wrote yesterday, I was reminded of the book ‘Organisations don’t tweet, people do.’ I asked its author, Euan Semple, to share his view via my blog, which he has kindly done. I first met him four years ago and enjoy reading his thoughts on all things social, […]

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Turning hierarchy upside down

Over the past few weeks I’ve been featuring 2013 reading lists and photos of your bookshelves with recommended reads on all things internal communication and social media related. Today Gloria Lombardi has written for my blog to share her review of The CEO: Chief Engagement Officer: Turning Hierarchy Upside Down to Drive Performance by John Smythe (Gower, 2007). I heard John speak about this […]

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Engaging workplaces for a sustainable future

On Monday scores of people working on and interested in employee engagement came together for an Engage for Success conference called Engaging Workplaces for a Sustainable Future. The event aimed to bring together practitioners, policymakers and academics to debate and discuss how employee engagement can contribute to ensuring the sustainable performance of organisations. It was a collaboration […]

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A young ambassador’s view of social media

“Social media is the buzz of the generation and if businesses don’t keep up, then the consequences will follow. Make social media platforms suit you and your needs.” These wise words are from entrepreneurial Jack Watson, a 15-year-old who runs a successful web design and online retail business in his spare time, when not at […]

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Comms reflections from the Middle East

What is it like being an Internal Communicator in the Middle East? What challenges do IC pros face there, what are the key trends and what does the future hold? I’m delighted to introduce Nada Enan, an Egyptian currently living in Dubai, UAE, who has written a guest article for Diary of an internal communicator. Nada […]

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Uniting a whole country through social media

The benefits of social media to bring people together and share ideas and collaborate are well documented. But how can it be used on a large scale? Read on to discover how a country (Iceland) used social media to establish its own citizen value system. This impressive story is written for Diary of an internal communicator […]

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Using internal comms to connect with communities

How does your company connect with its communities, be that your employees, stakeholders or people in your area? How do you inform and educate your workforce about internal communications? Monmouthshire County Council, which is in Wales, has developed an innovative scheme and Communications Officer Jessica Roberts writes about it here for readers of Diary of an internal communicator. […]

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A cup of comms…

Like tea? Like comms? Well listen up for details of a regular event that will be right up your street. Ann Kempster works at the Cabinet Office and she’s written for Diary of an internal communicator to tell you all about it. Over to you Ann… Do you work in internal communications or employee engagement? Then […]

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How Bart and pyramids can help your writing

What can Bart Simpson teach comms pros? Find out in the second part of Jess Unwin‘s guide to wordsmithing your way to success. If you missed part one, which introduced the pyramid of writing, you can catch up here. Jess says: “The pyramid is a term more familiar to ex-newspaper ‘hacks’ like me, it describes the […]

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Diary of an Olympic media manager…

The bunting is down but the memories of the London 2012 Olympics are still strong. What was it like to play a key role? Today I’m proud to introduce Eden Black, media manager for the Olympic Delivery Authority – the organisation responsible for the delivery of the London 2012 venues and infrastructure. Here he writes for Diary […]

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A game of digital consequences…

Do you remember the game of consequences? We used to play it in my family at Christmas. In a nutshell, everyone writes down a line of a story, folds down the piece of paper it’s on and passes it to the next person. They then write the next line of the story, fold the paper […]

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Chatter that matters

What is a enterprise social network? How do you introduce one to an organisation? How do you then encourage employees to use it and ensure it’s not misused? How is Coca-Cola Enterprises tackling these exact questions? A few weeks ago I wrote about how accountants use enterprise social networks (note – the term can be […]

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