Podcast: How to lead internal communication and set standards

How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on logistics, when discussing standards. I examine: What operating models mean for IC How […]

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Have your say about strategic internal communication

What does it mean to work strategically in internal communication? What does ‘strategic IC’ actually mean?! I addressed these topics in my book, Internal Communication Strategy: design, develop and transform your organisational communication, which has just been published by Kogan Page. One of the expert views I sought was from Sia Papageorgiou, who is Managing […]

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Leaving the ladder down – my interview with Katie Macaulay

How is artificial intelligence (AI) impacting the world of internal communication? What mantra kept me going through COVID times? How can change comms theory help internal communicators? What can internal communicators expect from my book, Internal Communication Strategy? What own goals do I think companies have when it comes to internal communication and neurodivergence? What […]

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Podcast: How to prioritise internal communication

How do you prioritise internal communication? What do you say yes and no to inside your organisation? What informs that decision? Today’s episode of the Candid Comms podcast puts prioritisation in the spotlight, by examining the purpose of IC. I examine: the purpose of internal communication what alignment is and why it matters why you […]

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It’s book launch month!

After a year of writing, researching and editing, my book is finally here. I’m so excited to share Internal Communication Strategy: design, develop and transform your organizational communication with you. The book hits the shelves this month. It’s available from 3 April 2024 in the UK and rest of the world and 30 April 2024 […]

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Podcast: How to use insights in internal communication

How do you use insights in your internal communication? In this episode of the Candid Comms podcast, I examine why insights can be useful. Insights are the second stage of The MILLER Framework – what we know about an organisation and its people. We examine what they are, how to use them and what they […]

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Podcast: How to create an internal communication vision

Do you have an internal communication vision in your organisation? What would yours say if you created one today? In this episode of the Candid Comms podcast, I examine why a vision can be useful and how to write one. I’ve also shared an example with you, which is taken from my book, Internal Communication […]

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Podcast: How to transform your internal communication

What does it mean to transform communication inside an organisation? How does the Met Office use principles in their IC planning? What is on my Brilliant Basics checklist? I discuss all of these topics and much more in this latest episode of my Candid Comms podcast. How to transform your internal communication is available to […]

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Congratulations to the new IoIC Fellows

There’s been news galore from the Institute of Internal Communication (IoIC) this week, so I thought I’d bring you up to speed with what’s going on. This article features 20 new Fellows, the upcoming Festival, which I will be speaking at, plus news of an incoming President-Elect. The Institute of Internal Communication is the only […]

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Communication-related words people hate

Are there certain communication-related words that frustrate you? Stuart Rhys Thomas recently shared a post on LinkedIn asking what communication-related words people hate. Within a week, he had over 360 comments. He’s written for the All Things IC blog to share three actions communicators can take to help prevent jargon in their organisations. Stuart has […]

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What’s coming up at the CIPR Inside Summit

Would you like to learn about internal communication and discover practical tools, top tips and insights from peers? Today we have news of the first IC Summit from the Chartered Institute of Public Relations’ (CIPR) sub-group Inside. The group is celebrating its 20th birthday and hosting The Inside Summit on Tuesday 19 March 2024. Whether you’re […]

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What do you love most about working as an internal communicator?

Thank you to everyone who entered our Valentine’s Day competition to win a bundle of All Things IC stationery. It was wonderful to read all your responses, showing a full range of reasons why we love our career as internal communicators. The lucky winner is Marleen van Willigen, Head of Internal and Client Communication, selected […]

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