Participation is more important than Pantone…

If you are an internal communication professional, how do you describe what you do in one sentence? This was the question I posed in an article last week. The results were not shocking in the fact they were as varied as I expected, however I was fairly surprised by the negativity encountered by people in […]

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What do you say?

If you were asked to describe internal comms in one sentence what would you say? Last night I went to the launch of Share This with the other book authors (check out a photo of us all by @spwalker). It was great to meet the other authors in person rather than purely via social media, and […]

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Share This – sneaky peek into my chapter

Where can you read about a hoverboard, using social media to solve internal comms issues, the future of using social media for internal communication and how boosting employee engagement affects the bottom line of organisations? The answer is in my chapter of Share This: The Social Media Handbook for PR Professionals, which is due out […]

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Share This gears up for launch

Today I can finally reveal details of an exciting project I’ve been involved with, which has been under wraps for months. Share This: The Social Media Handbook for PR Professionals is a crowdsourced social media book from the Chartered Institute of Public Relations (CIPR) and is due for publication in print and digital formats by […]

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Are you up to speed with social media?

You’ve heard of Facebook, Twitter and LinkedIn. You’ve come across Google+, Digg and Pinterest, but what about Plurk, 4chan, Tangler and Banjo? Back in March 2009 I wrote an article for my blog as I came across the Conversation Prism by Brian Solis when I was writing a dissertation on social media’s role in internal […]

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It adds up: How accountants use Yammer

How do you connect your employees and encourage them to communicate? Well if you’re Internal Comms Manager Suzanne Masters, you have Yammer to add to your mix of comms channels. Suzanne works at the Association of Chartered Certified Accountants (ACCA) and yesterday she took part in a webinar organised by the Chartered Institute of Public […]

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Daring to share: Enterprise Social Networking

What is Enterprise Social Networking? How does Yammer work? What is internal comms’ role when using social media? All of these questions and more were discussed at the latest free webinar from CIPR Inside this lunchtime, which was attended by 45 comms professionals. The Chartered Institute of Public Relations (CIPR) group welcomed Mike Grafham, Head […]

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To pin or not to pin?

The recent hype around Pinterest, which those in the know will know is not a ‘new’ site (it was launched in March 2010), has been fascinating to observe. With people declaring they’re ‘not pinterested’, brands being lauded for their use of it and many people sitting on the fence, to coin a phrase, it’s certainly […]

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Building a social collaborative culture, part two

Here is the second part of Sonsoles Lumbreras‘ article on the Social Workplace Conference last week. If you missed the first part, you can read it and the background here. Over to you Sonsoles… Social collaboration and knowledge sharing at Accenture Priya Banati, Collaboration Strategy Lead for Accenture UK, explained how they encourage knowledge sharing and […]

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Building a social collaborative culture, part one

Carrying on my series of guest articles is comms professional Sonsoles Lumbreras who attended the Social Workplace Conference last week. Here she writes for Diary of an internal communicator to share her experience of the event. She’s written two articles and the first is here and will be followed by the final part later this week. […]

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Don’t miss out: Dates for the diary

Conference and award season is in full swing with various options available for professional communicators to choose from including offerings by the Institute of Internal Communication (IoIC), Chartered Institute of Public Relations (CIPR) and Melcrum. As mini Miller is due to make an appearance any day now (fingers crossed!), I won’t be out and about […]

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Using social media for learning

Following on from my article yesterday by leader Dean Royles on the value he places on social media, I was contacted by another senior manager with similar views, and thought I would share his thoughts with readers of Diary of an internal communicator. Perry Timms is Head of talent and organisational development at the Big Lottery […]

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