What does the Government’s new messaging mean?

My social media feeds are full of discussions today about the UK Government’s latest COVID-19 messaging. The original was: Stay at home. Protect the NHS. Save lives. Design iterations aside, the messaging has remained constant throughout the COVID-19 pandemic to date. It has seeped into society so much that when recording a video message to […]

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Video: Ask Me Anything – Rachel Miller answers your queries

Hi all, as part of my ongoing efforts to support Comms practitioners around the globe, particularly as we work through the COVID-19 pandemic, I’ve launched a brand new Ask Me Anything video series. Thank you to everyone who submitted questions for me to answer, I’ve recorded the first video today to answer your questions. Topics include […]

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Podcast: How to thrive in internal communication

How can you thrive in internal communication? Due to COVID-19, what we do as Comms practitioners has been analysed, appreciated and dare I say valued, more than ever. I’m so proud of everything you’re doing, well done and keep going. Today I have news of a new podcast episode I’ve recorded. Do take a pause, or […]

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Video: How to encourage your leaders to be virtually visible

I had a conversation with a client the other day who used the phrase virtually visible in relation to her leaders. We were talking about COVID-19 comms (obviously, aren’t we all?!), and it struck me as an incredibly suitable way to describe the situation we’re in. I’ve captured my thoughts around leadership communication via video. […]

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How to do whatever it takes

The title of this blog post should have a question mark at the end. How on earth do we do whatever it takes to get through this? I’ve been watching the news and reeling from each update as the full extent of COVID-19 has started to unfold for us here in the UK. I’m definitely […]

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Free crisis communication guide

Yesterday was another day of consultation calls with communication practitioners. The topic of conversation across them all was COVID-19, whether a remark in passing or an in-depth discussion. This morning I reminded the members of the closed LinkedIn group for my Masterclass alumni about my crisis comms guide. I’ve distributed hundreds of crisis comms guides […]

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What does internal communication mean?

How do you describe internal communication? If you had to write it in a sentence, what would you put? What does it mean to you? I asked this question via Twitter recently and through this article you’ll discover what your peers around the globe state as their answer. Thank you to everyone who took the […]

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What being an independent Consultant for seven years has taught me

All Things IC turns seven years old tomorrow. To mark the occasion I’m going to share seven things I’ve learnt from being a Comms Consultant. I’ll also reveal this year’s anniversary artwork. If you’re thinking of becoming a Communication Consultant, check out my Exploration Masterclasses. If you’re an existing Consultant, come and join my Momentum […]

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How to get help with your internal communication

What does the year ahead look like for you? Are you looking to move roles or progress your career in your current organisation? Perhaps your task list includes improving line manager communication, restructuring your team, recruiting someone new, improving your relationships with stakeholders or launching your own Consulting business. I can help you with all […]

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What IC practitioners have been struggling with this year

How has your year been? What are you struggling with work wise? I frequently ask my clients and Masterclass attendees what they’re struggling with. I posed this question in my recent monthly newsletter, The Water Cooler, in the form of a short survey. Thank you to everyone who participated. Rather than write a typical 2020 predictions […]

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The word I’ve banned from every internal communication conversation

There is one word within the wonderful world of internal communication that sets my teeth on edge. Every time I hear it, I hope the intended meaning is the right one. But I often have to keep asking and digging before I get to the detail. I correct it in my Masterclasses, point it out […]

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Introducing the All Things IC Hub

Last week I revealed my plans for the All Things IC Hub, a dedicated place for Internal Communication practitioners to come and work with me. It’s been designed so you can learn, network and invest time in yourself, before going back into your company and being everything you need to be. Even if you’re not […]

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