Chatter that matters

What is a enterprise social network? How do you introduce one to an organisation? How do you then encourage employees to use it and ensure it’s not misused? How is Coca-Cola Enterprises tackling these exact questions? A few weeks ago I wrote about how accountants use enterprise social networks (note – the term can be […]

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Royal Mail’s comms team has it licked

The medal haul from Team GB is growing hourly and I’ve been watching the tweets from the Royal Mail’s comms and social media team with interest @royalmailnews and @royalmailstamps. A special stamp is being produced for every Gold medal that is won. Despite their biog stating that the Royal Mail’s comms team only responds to […]

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The final countdown…

The Olympic opening ceremony is less than 24 hours away and London is buzzing with the anticipation. This clip from the hit BBC programme TwentyTwelve has been doing the rounds on Twitter and as a fan of the show I simply have to share it here. It features the excellent Jessica Hynes as Head of […]

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Participation is more important than Pantone…

If you are an internal communication professional, how do you describe what you do in one sentence? This was the question I posed in an article last week. The results were not shocking in the fact they were as varied as I expected, however I was fairly surprised by the negativity encountered by people in […]

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What do you say?

If you were asked to describe internal comms in one sentence what would you say? Last night I went to the launch of Share This with the other book authors (check out a photo of us all by @spwalker). It was great to meet the other authors in person rather than purely via social media, and […]

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Share This – sneaky peek into my chapter

Where can you read about a hoverboard, using social media to solve internal comms issues, the future of using social media for internal communication and how boosting employee engagement affects the bottom line of organisations? The answer is in my chapter of Share This: The Social Media Handbook for PR Professionals, which is due out […]

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Share This gears up for launch

Today I can finally reveal details of an exciting project I’ve been involved with, which has been under wraps for months. Share This: The Social Media Handbook for PR Professionals is a crowdsourced social media book from the Chartered Institute of Public Relations (CIPR) and is due for publication in print and digital formats by […]

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Are you up to speed with social media?

You’ve heard of Facebook, Twitter and LinkedIn. You’ve come across Google+, Digg and Pinterest, but what about Plurk, 4chan, Tangler and Banjo? Back in March 2009 I wrote an article for my blog as I came across the Conversation Prism by Brian Solis when I was writing a dissertation on social media’s role in internal […]

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A recipe for Comms success?

This week I came across the phrase ‘corporate blancmange’ and it got me thinking. It was used by the Head of the BBC’s Olympic coverage, Roger Mosey, who was quoted in The Sun as saying he wanted to “try things” rather than let the opening ceremony “become some corporate blancmange that no one likes at […]

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It adds up: How accountants use Yammer

How do you connect your employees and encourage them to communicate? Well if you’re Internal Comms Manager Suzanne Masters, you have Yammer to add to your mix of comms channels. Suzanne works at the Association of Chartered Certified Accountants (ACCA) and yesterday she took part in a webinar organised by the Chartered Institute of Public […]

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Daring to share: Enterprise Social Networking

What is Enterprise Social Networking? How does Yammer work? What is internal comms’ role when using social media? All of these questions and more were discussed at the latest free webinar from CIPR Inside this lunchtime, which was attended by 45 comms professionals. The Chartered Institute of Public Relations (CIPR) group welcomed Mike Grafham, Head […]

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To pin or not to pin?

The recent hype around Pinterest, which those in the know will know is not a ‘new’ site (it was launched in March 2010), has been fascinating to observe. With people declaring they’re ‘not pinterested’, brands being lauded for their use of it and many people sitting on the fence, to coin a phrase, it’s certainly […]

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