How to increase trust in your organisation
Internal Communicators, the time is now. The latest Edelman Trust Barometer was published today, I’ve read through it and summarised what you need to know. It reveals Business is the only trusted institution. The only. More than Government. More than the Media. More than NGOs. Let that sink in for a moment. If the past year has […]
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How to be a Comms Consultant
What is your career situation right now? Perhaps you’re in-house and enjoying your role, or you’ve been furloughed and are waiting to hear what your next steps will be. Maybe you’re searching for a new job, have been made redundant or don’t know what to do next. If you are thinking about your next career […]
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How to communicate job losses in your organisation
I can tell from my blog’s statistics that you are looking for help communicating job losses and redundancies. If you’re struggling to know what to write and what to advise your organisation, I encourage you to join me online tomorrow morning. I’ll be a guest on Eleanor Tweddell’s Another Door podcast at 9.30am BST on Thursday […]
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Free crisis communication guide
Yesterday was another day of consultation calls with communication practitioners. The topic of conversation across them all was COVID-19, whether a remark in passing or an in-depth discussion. This morning I reminded the members of the closed LinkedIn group for my Masterclass alumni about my crisis comms guide. I’ve distributed hundreds of crisis comms guides […]
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What does internal communication mean?
How do you describe internal communication? If you had to write it in a sentence, what would you put? What does it mean to you? I asked this question via Twitter recently and through this article you’ll discover what your peers around the globe state as their answer. Thank you to everyone who took the […]
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What IC practitioners have been struggling with this year
How has your year been? What are you struggling with work wise? I frequently ask my clients and Masterclass attendees what they’re struggling with. I posed this question in my recent monthly newsletter, The Water Cooler, in the form of a short survey. Thank you to everyone who participated. Rather than write a typical 2020 predictions […]
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How to get help with Microsoft 365 in 2020
Do your 2020 plans include rolling out Microsoft 365 or creating a new SharePoint intranet? If you have the platform already, do you know how to make the most of it? Are the right governance structures in place in your company? Can you answer your IT colleagues’ questions? Do you know what you need to ask […]
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Your guide to influencer marketing governance for PR
Are you using influencer marketing as part of your Comms mix? If so, how good is your governance? Today a brand new guide has been published by #FuturePRoof, addressing the need for influencer marketing governance in public relations. I welcome this publication as it provides clear guidance for practitioners and influencers themselves in this challenging area of […]
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Five reasons to consider attending smilelondon 2019
Are you thinking about digital workplace adoption in your organisation? You’re not alone. If you need a helping hand, I’ve got news today of an upcoming event where you can hear what’s happening in other companies. smilelondon is in its 12th year and is a must-attend event for the IC community. For the full agenda […]
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How to write a speech
Do you have an upcoming speech or presentation to give? How is the preparation going? Does the idea of speaking at conferences fill you with dread because you don’t know what to say, how to plan or where to start? In May 2019 I gave the opening keynote presentation at the Public Relations Society of […]
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What’s on for Comms pros until the end of the year
Are you planning your diary for the remainder of the year? If so, this blog post will help you know what’s coming up for Comms pros to attend. From conferences, to awards and training, there’s lots to choose from. I’m also launching a brand new All Things IC Masterclass to help you if you’re stuck […]
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Let’s ask more questions in IC
In the world of Internal Communications, you’re likely to question everything. Are colleagues really reading your newsletter? Is a video really the best way of conveying your message? Would this be better communicated face-to-face? I have a guest post for you today by Sophia Danielsson-Waters (known as Sia, see-ya, for short), she is the Colleague Engagement […]
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