Trust has changed profoundly in the past year – people have shifted their trust to the relationships within their control, most notably their employers. Globally, 75 percent of people trust “My Employer” to do what is right, this is significantly more than NGOs (57 percent), business (56 percent) and media (47 percent). We are seeing […]Read more >
Today a brand new podcast has hit the airwaves and I’m proud to be featured as its first guest. AB’s Managing Director Katie Macaulay has published The Internal Comms Podcast and you’re invited to tune in. I welcomed Katie to the All Things IC office just before Christmas to record the episode. During the course […]Read more >
Would you like the opportunity to talk about the work you’re doing in-house? If you’re looking for a confidential space to learn about comms theory and meet peers, I have a Masterclass for you. My next Strategic Internal Communication Masterclass is happening in London on 30 January 2019. Three places have just become available and […]Read more >
What can IC pros learn from the New Zealand Rugby team and what’s the future of internal communication? Communications Officer Harriet Small is the latest professional communicator to sit in my #questionofcomms hot seat. She’s given her views on these questions and many more. Would you like to sit in my hot seat? If you’re […]Read more >
What is it like to work as a freelance Comms Consultant? If you’ve been toying with the idea but unsure if it’s for you, this article may help you make up your mind. Ben Capper has written for the All Things IC blog to share the highs, lows and everything in-between of life as a […]Read more >
What’s the best question to ask in an interview? How can you be certain you get the whole story from someone you are interviewing? I have a top tip to share with you. I realised when I was a Journalist that when I ended an interview, people would often say: “Oh I thought you were […]Read more >
PRWeek has just held its annual Strategic Internal Communication conference in London. It was a comprehensive couple of days full of insights, smart ideas and plenty of networking. I was proud to be the media partner for the third year running and enjoyed catching up with clients and comms friends. Today I have a double […]Read more >
Do you know the difference between tactics and strategy? Today I have a guest post by Saskia Jones for you to dispel some myths and provide clarity. I often describe strategy as “the thinking” whereas tactics are “the doing” – in other words, what we’re going to do, then how we’re going to do it/get […]Read more >
On Monday I had the pleasure of discussing all things disruptive technology and culture at Social Media Inside the Large Enterprise conference aka #smilelondon. The day was expertly hosted by Marc Wright of simplycommunicate, and Jenni Field of Redefining Communications. It was packed with insights and case studies from comms pros including Larraine Solomon, Head of Comms […]Read more >
How would you describe the way you work as an internal communicator? Do you strive or do you thrive? Today I’m going to share the truth about internal communication and the realities of working as an IC pro. In yesterday’s #QuestionOfComms article by Chloe Jeffs, I asked her what the future of internal comms is. […]Read more >
What do you like most about working internal communication? Chloe Jeffs is the latest professional communicator to sit in my #questionofcomms hot seat. I’ve had the pleasure of working with her over the years, most recently as a client in her previous role as Head of IC at O2. Chloe has revealed what the book […]Read more >
Internal Communicators are currently focusing on communicating strategy, values and purpose, improving digital channels, enhancing leadership communications and developing an IC strategy. Sound familiar? My 2019 Masterclass dates are now live on my website, where you can get help with these areas. I offer a range of options including VIP sessions where we can work together […]Read more >
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I’m proud to have been invited to work with, and advise, some of the world’s leading brands.