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Five reasons to consider attending smilelondon 2019

Are you thinking about digital workplace adoption in your organisation? You’re not alone. If you need a helping hand, I’ve got news today of an upcoming event where you can hear what’s happening in other companies. smilelondon is in its 12th year and is a must-attend event for the IC community. For the full agenda […]

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Ten Yammer mistakes to avoid

Are you using Yammer inside your organisation? Would you like to know some mistakes to avoid? I’ve been writing about using social media for internal communication on my blog since March 2009. I asked my network via Twitter whether this would be a valuable article to write and you said yes. So here goes… Thank […]

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How a supermarket chain uses Facebook at work

How can a supermarket chain use Facebook’s enterprise social network to connect employees? I’ve interviewed Daniel Chasemore, Communications Manager at Countdown Supermarkets in New Zealand to find out. They were the first business in the country to use Workplace, formerly known as Facebook at Work. Countdown is one of New Zealand’s largest employers, with over 18,000 […]

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Seven things I heard at SmileExpo17 this week

The future of internal communication is conversations, but how can technology aid us and what trends are on the horizon? This week I attended Social Media in the Large Enterprise (SMILE) Expo in London hosted by Simply-Communicate #SmileExpo17 and attended by 150 professional communicators. I always enjoy these events and it was good to see lots […]

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How RNIB uses Workplace by Facebook

Workplace by Facebook is transforming the way the Royal National Institute of Blind People (RNIB) communicates. RNIB invited me to visit them on their six-month anniversary of using the enterprise social network and learn how it’s dramatically boosted their internal communication. Communicating effectively with blind, partially sighted or deaf-blind employees takes careful thought and attention. […]

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What do IC pros think of enterprise social networks?

On Saturday 21st March, around 40 people gathered at Shell Mex House in London to attend #ESNanon (ESN Anonymous). The unconference for enterprise social network (ESN) professionals by ESN professionals was organised by Alex Chapel, Kim England and Paul Thomas to share knowledge and ideas.

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Five skills that can make or break your ESN

When it comes to enterprise social networks (ESN), what skills do communicators need and what do you need to think through? You’re in the right place to find out. Silvia Cambie @silviacambie (pictured) is a digital strategist responsible for helping major corporations increase adoption and get the most out of their investment in technology including enterprise social […]

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Community management basics for IC pros

Enterprise social networks are not just another communication channel. They require a new set of communication skills that traditional professional communicators often lack. Today is Community Manager Appreciation Day #CMAD and here Virpi Oinonen @voinonen writes for my blog to tell us more. I love the way she communicates visually, you’re in for a treat […]

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Why invest in an enterprise social network?

IC pros – are you ready for your moment of glory? Virpi Oinonen @voinonen (pictured) writes for my blog to guide us through investing in an enterprise social network and the role of internal communicators – which she describes as being “a moment of glory.” She’s the author of  a brand new practical guide book Internal social networks the […]

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Research reveals collaboration is king

Collaboration is the most popular term to describe social media inside organisations, knowledge sharing is the main reason for introducing it and 70% of comms pros say their companies have welcomed, not blocked, internal social media. These findings form part of the results of a joint piece of research between simply-communicate and I. In this article […]

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It’s Yammer time…

Do you have or are you thinking of introducing Yammer into your organisation? Do you know how to use it, how do other people use Yammer for internal communication and are there any tips and best practice around? Queries about using Yammer as an option for an enterprise social network is one of the most […]

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Who’s using what for internal social media?

Over the years I’ve highlighted various examples of how companies are using enterprise social networks, collaborative tools and social media for internal communication. It’s a question I get asked constantly – who’s doing what, who’s using Chatter/Yammer and what can I learn from them? Where can I find examples, articles and case studies of enterprise […]

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I help practitioners around the globe increase their knowledge of internal communication.

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