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A clear line of sight – understanding the role of the line manager

What role do line managers play when it comes to internal communication in your organisation? How do they impact the way communication happens? Regular readers of my All Things IC blog will recognise this topic as I write and speak about it frequently. It was also a popular episode of my Candid Comms podcast. Only […]

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How to increase trust in your organisation

Internal Communicators, the time is now. The latest Edelman Trust Barometer was published today, I’ve read through it and summarised what you need to know. It reveals Business is the only trusted institution. The only. More than Government. More than the Media. More than NGOs. Let that sink in for a moment. If the past year has […]

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Free crisis communication guide

Yesterday was another day of consultation calls with communication practitioners. The topic of conversation across them all was COVID-19, whether a remark in passing or an in-depth discussion. This morning I reminded the members of the closed LinkedIn group for my Masterclass alumni about my crisis comms guide. I’ve distributed hundreds of crisis comms guides […]

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What does internal communication mean?

How do you describe internal communication? If you had to write it in a sentence, what would you put? What does it mean to you? I asked this question via Twitter recently and through this article you’ll discover what your peers around the globe state as their answer. Thank you to everyone who took the […]

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Your guide to influencer marketing governance for PR

Are you using influencer marketing as part of your Comms mix? If so, how good is your governance? Today a brand new guide has been published by #FuturePRoof, addressing the need for influencer marketing governance in public relations. I welcome this publication as it provides clear guidance for practitioners and influencers themselves in this challenging area of […]

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How to build your emotive brand

Are logos heroes or villains? If you work in internal comms, at some point, someone has likely asked you for a logo or to change or update your branding.  What do you say? I have frequently conversations about branding with my clients, from encouraging them to say no to additional logos, to plotting revised branding […]

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Are the words on the wall your values?

How can you live your core values? According to values expert Jackie Le Fèvre, internal communicators need to be “active sense makers not just message transmitters” – I couldn’t agree more! If you attended the Institute of Internal Communication’s annual conference last week you’ll know I spoke about personal branding and how what happens inside […]

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How can organisations communicate change?

Can you build a culture of resilience, agility and readiness for change within an organisation? This is the topic Holly Gifkins, Internal Communications and Engagement Advisor at Leonard Cheshire Disability is exploring. She’s currently studying the Chartered Institute of Public Relations’ Postgraduate Diploma in Internal Communications with PR Academy and needs your help. Learn about change comms […]

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How to communicate snow comms

It’s snowing in London today and you’re already searching for “snow comms” advice. So freshly blogged, here’s a reminder of what to do if you’re responsible for communicating business continuity plans (bcp), steps to take and how to look like you’re on top of it all. Further reading: See my glossary of internal communication to navigate the […]

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A beginner’s guide to personal branding

Today I’m publishing a beginner’s guide to personal branding so you can get started and find out all you need to know. Organisations such as Warburtons have been talking about personal branding with their employees this year and it’s increasingly featuring in conversations with my clients and network. To help fill in the blanks, I have […]

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A guide to using video for internal comms

How effectively are you using video as part of your internal communication channel mix? Hot on the heels of his popular How Internal Comms is Like Fallout article, I’m delighted to welcome Ross Tarbard @rosstarbard back to my blog. He’s Senior Internal Communications Officer at the University of Leicester here in the UK. Ross has revealed how they’re […]

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Tips to help you prepare your annual report

How’s your annual report writing going? Need a hand? Now is the time of year when professional communicators dust off previous versions and collate information for this year’s one. If you’re looking for advice to help write yours, you’re in luck as I have a guest post and resources to share with you. Didier Goossens […]

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