How’s your annual report writing going? Need a hand? Now is the time of year when professional communicators dust off previous versions and collate information for this year’s one. If you’re looking for advice to help write yours, you’re in luck as I have a guest post and resources to share with you. Didier Goossens […]Read more >
The weakest area for most communicators is measurement. From knowing what measurement is, to how best to do it, it’s an unhelpful skills gap for many Comms and PR practitioners. However, help is at hand in the form of a whole month worth of ideas and knowledge sharing from the International Association for the Measurement […]Read more >
How to decipher the language of internal communication and jargon bust. The search terms people use to get to the All Things IC blog reveal readers are looking for definitions to help them understand all things internal communication related. What is internal communication? What does ‘copy’ mean and what does ESN stand for? You’re in […]Read more >
On the hottest day of the year so far, in a secret London location, the room is abuzz with chatter, music and coffee cups a-clanking. It can mean only one thing – the annual gathering of the Institute of Internal Communication (IoIC) National Awards judges. Today I’ve got a guest post from one of my […]Read more >
I’ve published 768,000 words on my blog, but some of the best posts will never see the light of day. In this, my 1000th article, I’ll reveal 10 lessons I’ve learned from eight years of blogging. I’ll share mistakes I’ve made, how I overcome writer’s block, the importance of ethics and why I make up my own rules. […]Read more >
If you have no idea how to measure your communication activities, this article is for you. A brand new framework was launched yesterday by the Association of Measurement & Evaluation of Communication (AMEC). It is excellent and I strongly urge you to use it. The new measurement framework uses digital technology to help the user through a […]Read more >
Consumers and citizens respond to emotional stimuli aligned to their own goals in their life. Smart organisations are confident and root their communication in their organisational purpose. They understand their publics because they listen and create content that resonates, is appropriate and easy to appreciate. Does this ring true for you? This is just one […]Read more >
What are the latest trends in internal communication? If you’ve been asked this question and reached this post because of it, you’re in luck. I’ve got a free ebook from IoIC to share with you. You’ll discover where professional communicators think IC is heading and what will be important in 2016. It includes humanising communication, […]Read more >
Where should you start when writing an internal communication strategy? What information is essential to include, what format should it be in and how can you structure it? Today I have an illustrated guide to help you think through how to write an internal comms strategy. I’d love to know what you think of it, do […]Read more >
One of my favourite C.S Lewis quotes is: “You can never get a cup of tea large enough or a book long enough to suit me.” Anyone who has worked with me will know how much I love tea. I’ve always got a brew on the go (I have one next to me in a […]Read more >
When did you last analyse your intranet and had the opportunity to think through what you want it to achieve? How can you simplify your intranet? These topics were part of Tuesday’s #intranetnow workshop in London organised by Wedge Black @wedge. Carolyne Mitchell @cal444 is the Team Leader of South Lanarkshire Council‘s newly formed Digital Team. Here […]Read more >
Ethics are personal. Just as everybody thinks they have a good sense of humour, so everyone thinks they are ethical. That’s why it can be a challenge for companies to communicate with employees what they mean by “doing business ethically.” I’ve just been featured in a brand new Good Practice Guide by the Institute of Business […]Read more >
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