Ensuring all employees have the ability to have two-way conversations with the business is a key priority for organisations, and rightly so. In the world of internal comms we use all kinds of terms for a part of our workforce – from frontline, to hard-to-reach, to remote workers, and it’s this group which often tangles […]Read more >
How do you launch a blog from a blank sheet of paper to building and maintain your own space on the Internet? You’re in the right place to find out. Earlier this year I contributed to an ebook called The Business of Blogging to celebrate the 20th anniversary of the blog and today I’m sharing […]Read more >
This was the topic of a discussion at an exciting panel event as part of Social Media Week London, where food, science and technology were brought together for some interesting debate on Thursday, 25th September, 2014.Read more >
Social Media inside the Large Enterprise by @simplycomm, part of Social Media Week London. Over 200 internal communicators joined the conference at the prestigious St Paul’s etc venue on 25th September. Many followed us virtually. The hashtag #SMiLELondon became trending topic in the UK.Read more >
Today the story of an internal comms campaign by Sainsbury’s supermarket has hit the headlines, with customers expressing outrage, disbelief and amusement. Through this article I’m going to examine what’s going on and look at what happens when a clearly internally-focused campaign makes its way externally. In case you’ve not seen it… On Saturday, Twitter user […]Read more >
What is the role of social media in Government communications? Every month Chartered Institute of Public Relations (CIPR) Social Media Panel member Russell Goldsmith publishes a podcast, and this month he examines the topic in detail. Russell interviewed Department of Business, Innovations & Skills’ Betony Kelly and Elayne Phillips, Head of Strategic Analytics and Evaluation in the […]Read more >
Today is the latest Social Media inside the Large Enterprise (SMiLE) in London and thanks to the wonders of technology, you can tune in even if you’re not able to attend the event in person. Hosts simply-communicate @simplycomm, put it on twice a year to bring people together who are interested in comms, intranets, enterprise […]Read more >
Today I was delighted to discover this very blog has been shortlisted for a prestigious award – the UK Social Media Communications Awards. This wouldn’t have been possible without your continued readership and support, so thank you very much for your loyalty and feedback since I set it up in 2009. It has led to […]Read more >
Do you use Google Analytics, and if so, what for? Many people assume it’s purely about measuring web traffic, but nothing could be further from the truth. A brand new guide has just been published by the Chartered Institute of Public Relations’ Social Media Panel (@CIPRSM) on this exact topic and I thought I’d share […]Read more >
What size image should you use as your Facebook cover photo? What works best on LinkedIn? How long do posts last on Snapchat? You’re in the right place to find out. Every day I am contacted by people wanting to share their articles, recommendations, courses and content with readers of my blog. The majority of the […]Read more >
The past 11 days have been extraordinary for everyone living in my hometown of Hanwell, West London, UK. Last week I wrote about how we have been united via social media in the hunt for Alice Gross, 14, who went missing on 28 August. Two men were arrested on suspicion of murder; a 25-year-old man […]Read more >
Last Thursday vulnerable teenager Alice Gross, 14, was last seen in my hometown – and hers – of Hanwell, West London. She has not been seen since and her family are worried sick. Over the past week I’ve seen the power of social media first hand to unite a community and bring people together in […]Read more >
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