Video: How Jamie Oliver creates his company’s culture

The undeniable importance of a company’s culture permeates everything an organisation does, from its day-to-day operations to the way it recruits. Or at least it should. But how does it work when a company has one person as its centre? How do you translate their thoughts into an actionable strategy and way of working? Today […]

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Come and air your ESN successes and stresses

Who can you turn to in your contacts book to ask for confidential advice and guidance about all things enterprise social network (ESN) related? I regularly get emails from people asking for my opinion, but what if there was a whole room of your peers willing and able to share their stories? Well now there is, […]

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Musings on mice, men and social media at Muir

The early bird may get the worm, but the second mouse gets the cheese. How can a housing association train its employees and embed its values when using social media? Muir Group Housing Association in the UK has been in the business of providing affordable housing to those in housing need for the last 47 years. Here […]

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How to develop your internal communication career

Are you looking to make your next career move within the world of corporate communication? Every week I am contacted by professionals who are on the hunt for a new role, want to know what events are on, find courses to attend or books to read. There are 1000 articles on this blog packed with […]

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How to use IC apps to reach your employees

How can you communicate with your remote employees? Companies are increasingly looking for new ways to reach their ‘hard to reach’ workforce and today I thought I’d share news of a new app which aims to do exactly that. App:IC is an app-based product from the internal communication experts at Sequel Group @sequel_group. It allows you to […]

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Communication worth £88bn to the UK economy

How many times do you have conversations with people who ask what value communication adds? Here’s a figure for them… £88bn. Yep, 88 billion pounds. Today a brand new campaign was launched by employers stating “soft skills” need to be taken much more seriously as factors for business success amid claims they are worth £88bn […]

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Seen what your employees are saying about you?

What do employees really think about your company? How do they rate senior management, career opportunities and culture and values? Glassdoor, the TripAdvisor-style employee review and rating community for organisations closed a $70 million fundraising round last week. If you’ve never used it to look up your company and see what has been written about […]

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Countdown to Christmas: Day 16 – Intranets

So you have a shiny new intranet waiting in the wings, what is the best way to introduce it and get employees excited about the changes you’ve been working so hard on? I’ve been a fan of the “long wow” approach adopted by Aviva since hearing about it a couple of years ago – that […]

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Recommended books for comms pros…

Every week I am contacted by professional communicators worldwide who ask my opinion as they are on the hunt for books on internal communication, social media, PR and employee engagement. I’ve published my annual recommendations in the form of Amazon lists on my blog since 2009 and highlighted the books I’ve contributed to. Today I’ve […]

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Announcing the comms2point0 unawards 2014

What’s the “Best Worst Comms” you’ve seen this year? You know the one – the headline that made you cringe, the random campaign request or most unfortunate use of a strapline? Now is your chance to have the greatest and the ghastly recognised as part of the comms2point0 unawards. I have the pleasure of sponsoring […]

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How communicators are thinking SMART

The recent Melcrum Summit saw communicators gather in London to hear from their peers, network and learn who is doing what in the world of internal communications right now. As part of the event an afternoon session was held by INVOLVE here in the UK, where comms pros worked through some SMART (Specific,  Measurable, Achievable, Relevant and Time-based) […]

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Using Google to communicate with all employees

Ensuring all employees have the ability to have two-way conversations with the business is a key priority for organisations, and rightly so. In the world of internal comms we use all kinds of terms for a part of our workforce – from frontline, to hard-to-reach, to remote workers, and it’s this group which often tangles […]

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