Congrats to the IoIC National Award winners 2023

I have sore feet and a full heart this morning after spending last night in the company of 400 internal communicators.

The annual Institute of Internal Communication National Awards were held at The Brewery, London.

Congratulations to everyone who was shortlisted, scooped an Award of Excellence or won their category.

I was part of the team of judges again this year and loved seeing the excellent work taking place inside organisations.

I know how hard internal communicators work and how visible your roles are. These awards are a way to honour your efforts and celebrate your successes.

Team Teal and I were all present and we enjoyed catching up with comms friends and clients in the room. I have no voice this morning, which is testament to all the conversations we had!

Thank you to everyone who stopped us to say hello. Thank you for all the kind comments about my upcoming book, which is available to pre-order now.

The evening was hosted by Awards Chair, Justine Stevenson and IoIC’s Chief Exec Jennifer Sproul. Thank you to Rebecca Nicholls and the IoIC team for looking after us so well.

Montage of photos from the IoIC Awards 2023

Jen started off the evening’s proceedings saying: “Great internal communication is the backbone of organisations. It is a privilege to lead your Institute to shine a light on and celebrate the amazing work you all do.   This evening is testament to the power of this profession, your hard work and unwavering commitment to excellence.”

Justine remarked on how presiding over the Awards makes her incredibly proud: You all continue to wow me with your professionalism, adaptability and creativity. We continue to demonstrate how vital internal communications is within organisations and that’s something we should all be proud of.”

Class winners trophies were handed out, along with a #WeMatterAtWork Award and once again the Grand Prix Award winner was the pinnacle of the evening. This top trophy went to: British Airways x Ozwald Boateng for and by British Airways.

Justine ended the night with a special announcement – next year’s Awards will mark the IoIC’s 75th anniversary and the Awards Dinner will be held at the iconic Natural History Museum in London. So, hold the date for 26 September 2024 and be sure to enter the IoIC National Awards 2024 when they open in January.

Special mention must go to to Scottish Water, well done for winning five awards last night. I’ve invited the team to come and blog for All Things IC to share the stories behind their successes, which they’ve kindly agreed to do.

Well done to the individual winners, I’m thrilled that Millie Caston from British Transport Police (BTP) won best newcomer. I had the pleasure of meeting Millie when hosting a team day for the BTP team last year and I described her to her boss, May Holloway, as a star. It was wonderful to see you shining on stage last night Millie.

Official photos will be available via the IoIC website.

Montage of photos from the IoIC Awards 2023

Montage of photos from the IoIC Awards 2023

Here’s the full list of who won:

Strategy and Campaigns

Best Change/Transformation Campaign
Changing travel culture for Global pharmaceutical by Forty1

Best Equality, Diversity and Inclusion (EDI) Campaign
All. Together. Better. for The Police Uplift Programme by blue goose

Best Employee Experience Programme
Going Beyond at JLL for JLL by BCW

Best Employee Voice Programme
Creating our vision and values for and by Nucleus

Best Engagement Programme
I CAN –  communication of new organizational culture for and by BNP Paribas Bank Polska SA

Best Environmental, Social and Governance (ESG) Campaign
Scottish Water’s Net Zero Campaign for and by Scottish Water

Best Global Communications Campaign
A global team creating global Values for Sony Interactive Entertainment by scarlettabbott

Best Internal and External Communication Alignment
House of the Dragon for Sky by Avvio

Best Leadership Communication Programme
abrdn Best Leadership Communication Programme for and by abrdn

Best Ongoing Campaign
Embedding our Values into the drumbeat of every day for Sony Interactive Entertainment by scarlettabbott

Best Single Campaign
British Airways x Ozwald Boateng for and by British Airways

Best Wellbeing Programme
Activ8 challenge for and by Voyage Care


Best Design
Scottish Water’s Internal Communication Toolkit for and by Scottish Water

Best One-Off Feature
Redgate – Your share in our future for Redgate Software by Deloitte

Best Image
LEAP Visual Strategy Map for SEDCO Holding by Engage Group

Best Storytelling
My Life at Sky for and by Sky

Best Writing
The Point for EDF by 44 Communications


Best Channel for Members/Stakeholders/Volunteers
Launching Loop: Our internal communications platform for Moto Hospitality by Internal Communications Team at Moto Hospitality

Best Event (virtual or in person)
Ocado Logistics – Driver of the Year for and by Ocado Group

Best Intranet
POPi: uniting a global team with a modern intranet #BuildingAConnectedWorkingWorld for Populous by Cocentric

Best Magazine
Zest magazine for Voyage Care by W&P

Best New or Relaunched Channel
GRAHAM Hub for and by GRAHAM

Best News Channel
On Track for Siemens Mobility by 44 Communications

Best Video/Animation
Integrity Matters for Unilever by MGA, Spark&Ignite, Shiftology


Game Changer
Ocado Logistics – Scan & Deliver Podcast for Ocado Group by Sonder Inside

Innovative Use of Media
Climate Matters Global voices. Global actions. for Nestlé by wtv. Connecting people


Best Small Agency (1-10 people)
The Culture Club

Best Medium Agency (11-30 people)
The Surgery

Best Large Agency (30+)

Best In-House Teams

Best In-House Team 1-5 people
N Brown Communications and Engagement team

Best In-House Team 6-10 people
Elsevier Internal Communications and Employer Brand Team

Best In-House Team 10+ people
Scottish Water

Best Public Sector or Not for Profit Teams

Best Public Sector or Not for Profit Team 1-5 people
UK Civil Aviation Authority Internal Communications Team

Best Public Sector or Not for Profit Team 10+ people
Scottish Water’s Internal Communications Team


Best Internal Communications Newcomer (supported by FutureNet)
Millie Caston, British Transport Police

Internal Communication Manager of the Year
Nicki Dyson, formerly Smart Pension

Internal Communication Leader of the Year
Sarah Meurer, Elsevier


Scottish Water

Grand Prix award

British Airways x Ozwald Boateng for and by British Airways.

Congratulations to you all. If anyone would like to come and write about their award-winning work and share their stories with your peers, do get in touch.

There’s still time to be award-winning. From IC strategy and campaigns to engaging events and channels, showcase your work alongside the best in Europe. The deadline for this year’s FEIEA – European Association of Internal Communication Grand Prix Awards is 13 October 2023. Entering is simple – just download the entry pack. Get all the details at:


Post author: Rachel Miller

First published on the All Things IC blog 23 September 2023.

All Things IC Strategic IC 27 Sep 2023


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