Listen to episode two of my IC podcast

Episode two of FIR presents AllThingsIC with Rachel Miller has just gone live and is available for your listening pleasure.

allthingsicEvery month I bring you the latest news and views from an internal communication perspective through my podcast which is 20-30 minutes long and available to subscribe to for free via iTunes.

As a keen listener of For Immediate Release (FIR) over the years, I’ve enjoyed hearing Neville Hobson @jangles and Shel Holtz @shelholtz highlighting some of the good work that’s taking place globally with employees at the core. The Hobson & Holtz report has been a staple listen for me for a number of years and forms part of my working week.

They have recently extended the FIR podcast network to include a number of new shows including Inside PR,  Thought Leadership , FIR Presents Higher Education with Kevin Anselmo plus Michael Procopio’s interview with Oracle’s Jill Rowley. See the Google+ community to discover them all.

What’s in this podcast? The aim of this post is to be the extended show notes to accompany episode #2. You can find more info on the FIR website and links to access the show below.

In this episode I talk about:

The sixth annual Grunig lecture that took place in Washington DC given by FleishmanHillard President & CEO Dave Senay on the topic Ethics as culture. You can watch it below:

The introverted revolution in internal communication

In this episode I highlight an article by internal communicator Helen Deverell @helenW7 Helen Deverell(pictured) who has written about her experiences being an introvert. You can read it here.

See Amazon to discover the book she references: Quiet: The power of introverts in a world that can’t stop talking by Cain, Susan (2013)

The TED talk by Susan Cain I refer to in the podcast can be viewed here.

Living the values

Edelman blog
You can read the article Richard Edelman, President and CEO of Edelman wrote on their blog about The Year in PR here.

The extract I read in the blog states: “As our business and remit for clients continues to change we must stay true to our values as an industry and remember that PR is a mindset and not a set of tools. In a year-end update to the Edelman staff this past Monday, I stressed the importance of the five values of our founder Dan Edelman. I believe that they are generally applicable to all who practice PR. First, you are to focus on the client work, not the money (that will come as a natural by-product of excellence). Second, you should be humble and hardworking, never satisfied, always learning. Third, you should be entrepreneurial, trying new things, getting up when you fall down to try again. Fourth, you must be both global and local, because our business relies on cultural mores. Fifth, it is about the team, not the individual, about “we” and not “I.” 

Bromford Group
How can you communicate the DNA of an organisation? Find out via guest writer Andy Johnson @andyjatbromford of Bromford Group in this article.

Buffer publishes the salaries of its employees as part of a drive for transparency.

The nine values the company has are:

  1. Always choose positivity and happiness
  2. Default to transparency
  3. Have a focus on self improvement
  4. Be a “no-ego” doer
  5. Listen first, then listen more
  6. Have a bias towards clarity
  7. Make time to reflect
  8. Live smarter, not harder
  9. Show gratitude

IABC Gold Quill
The International Association of Business Communicators, IABC is now accepting entries for its 2014 Gold Quill awards, and it’s now easier to enter, less expensive, and open to members and non-members alike.  See its dedicated site for full information.


In this episode I interview Stephen Waddington, @wadds, European digital and social media director at Ketchum Public Relations and President-Elect of the Chartered Institute of Public Relations (CIPR) about his latest book: Brand Vandals: Reputation Wreckers and How to Build Better Defences: Corporate Reputation Risk and Response.

You can see my review here and the Slideshare I created below is what struck me as being relevant for internal communicators as I was reading through:

Gary Vaynerchuk

To end this month’s episode, I discuss an event I went to a couple of weeks ago – #vaynerworld in London featuring Gary Vaynerchuk, @Garyvee.

He was promoting his latest book Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy, Social World, which I’m currently reading.

You can read a free chapter here.

Listen to FIR presents All Things IC with Rachel Miller

There are a number of ways you can listen to the podcast.

You can listen below:

And finally…

What are the PR trends and issues for the year ahead? I’m proud to be Deputy Chair of CIPR Inside, the sector group for internal communicators who are members of the Chartered Institute of Public Relations. On behalf of the group I contributed to an eBook that was published this week on this very topic.

You can view it here:

If you missed my latest episode of internal comms TV, you can view it here:

A very Happy Christmas and New Year to all my blog readers. Thank you for your loyalty in 2013 and for commenting on, distributing and discussing my articles. I look forward to many more conversations next year.

I’m now taking a break and will be back in January 2014 and already have some treats lined up that I’ll be sharing with you.


Post author: Rachel Miller

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