How coaching can support internal communicators

Everything we do at All Things IC centres around helping internal communicators thrive.

All three Communication Consultants regularly provide 1-2-1 professional development support to communicators across the globe.

We’ve mentored comms friends in countries as far away as Canada, the United States and New Zealand over the past 12 months.

All Things IC Consultant Dan Holden recently passed an Institute of Leadership and Management (ILM) Level 7 accredited course in Coaching and Mentoring. We’re so proud of you Dan, congratulations! – Rachel.

Dan shared an earlier article about the benefits of coaching and mentoring for internal communicators.

Today, Dan reflects on his studies over the last year and the opportunities coaching can bring for internal communicators.

If you’re currently reviewing the last 12 months and thinking ahead to 2024, we’ve also included some opportunities at the end of this article of how we can help.

Here’s Dan…

Headshot photo of Dan Holden wearing a blue polo shirt. Wording states How coaching can support internal communicators

How coaching can support internal communicators

Coaching was always something I had associated with senior professionals, such as CEOs and members of an executive team. The last 12 months have reinforced for me that no matter where you are in your career, coaching is open to all.

There can be confusion between coaching and mentoring, which I’ve explained in a previous blog, but whether it’s coaching or mentoring, you can think of either as having a thinking partner.

A mentor is typically someone who will share their own experiences and ideas. A coach will create a space and ask questions so you can discover your solutions and actions.

Coaching can be a means of professional development for both individuals and groups. I’ve had the privilege of coaching three senior communication professionals throughout my studies this year and I’m currently working with a group of in-house communicators who coach within their organisation.

Some of the benefits I’ve witnessed from coaching include:

New perspectives

As communicators, we can get caught up in the day-to-day work and lose sight of the bigger picture. Coaching sessions can help provide a new lens, helping you step away from the day-to-day and step above everything. Coaching sessions can help challenge your assumptions and thinking, question your approaches, and help you explore situations from different angles.

Skills development

Our role as communicators is continually evolving, but we don’t always have the time to look at what’s coming up over the horizon.

Having the space to step back and focus on your professional development without distractions is invaluable. This can include reflecting on a particular project, campaign or stakeholder relationships and what you’d like to do differently next time.

Improved self-confidence

Many of us have experienced those moments when we’ve either received feedback or a particular situation has knocked our self-confidence.

Coaching sessions create a space to breathe and look forward instead of focusing on the feedback, causing worry. I once heard on a webinar that ‘a coach acts as your cheerleader, boosting your confidence and helping you find your voice’, which I think is a great description.

Thinking partner

Working as a communicator can sometimes be lonely. You might be a team of one, or you might have a junior team, so don’t feel comfortable going to them with your ideas or thinking.

A term that my coaching tutor shared with me when I explored the positioning of mentoring and coaching was ‘thinking partner’. This is a lovely way to describe the role of a coach.

Whether it’s a team conflict, a miscommunication with stakeholders or a total crisis, a coach is your thinking partner to help guide you through your comms conundrums.

Professional development

We can often put aside our professional development because either the inbox is overflowing with tasks or the priority is developing a team.

Thinking about planning your professional development can become a daunting prospect. Having time with a coach can help you prioritise where you want to focus your time and efforts and develop a realistic action plan to reach your goals.
Photo of Rachel Miller sat at a restaurant table with a red jacket on. Text promotes three month mentoring with Rachel

Receive 1-2-1 support from an All Things IC Consultant

Are you the most senior Comms professional in your company? Are you a team of one and want someone to discuss a challenge you’re facing? Are you starting out in your internal communication career and not sure what to focus on?

Whether you’re new to the internal comms profession or have decades of experience, we can provide confidential external counsel and support. All our Comms Consultants have experience advising comms professionals on a 1-2-1 basis. We create a safe and confidential space to help you work through a particular challenge.

All our 1-2-1 plans are bespoke to your individual and professional development needs. Send us a message on what’s top of mind for you and we’ll arrange a free consultation call to see how we can help.

Mentoring with Rachel

Rachel has some spaces available in the new year for 1-2-1 mentoring. You’ll work together over three months, with a monthly 60-minute video call and the opportunity between calls to contact her via email with any urgent queries. Your investment is £1499 +VAT until 31 December 2023. Book time with Rachel.

Coaching with Dan

If you’d like to try coaching for yourself, perhaps to reflect on 2023 and create an action plan for 2024 we have an opportunity to share with you. Dan has time available between January and March 2024 to coach three communicators.

Following an initial consultation call to learn what’s top of mind for you and if Dan is the right coach for you, you’ll work together with three 6o-minute remote coaching sessions via Teams. As an introductory offer,  your investment is £799 +VAT until 31 January 2024. Send us a message or email if you’d like to arrange a discovery call with Dan.

Additional All Things IC resources

Post author Dan Holden

First published on the All Things IC blog 15 December 2023.

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