All Things IC – for IC leaders

If you’re seeking expert advice to increase your internal communication (IC) skills, knowledge and confidence, you’ve found it.
Founded by Rachel Miller in 2013, All Things IC exists to transform internal communication from the inside out.

You’ll find advice and guidance on this page to support you if you are an experienced internal communicator, such as a Head of IC or Director of Comms.

Free articles to help you lead internal communication

We hope you’ve enjoyed our hand-picked selection of All Things IC blog articles above. They’re from our library of 1800+ posts covering all things internal communication related. Our articles are full of industry knowledge and insight, plus you’ll find guest posts from your peers, stories from in-house IC pros and interesting perspectives from Team Teal.

Invite us to advise you or your team

Our team of experienced internal communicators can use their expertise to enhance yours.

We’ve all had extensive in-house experience and understand the reality of your role.

You can invite us to work with you 1-2-1, train your team or support your professional development.

Pictured left – right: Dan Holden, Rachel Miller and Caroline Cubbon-King.

Get in touch >

Recommended Candid Comms podcast episodes

Here are some of our favourite episodes from six seasons our Candid Comms podcast.

How to learn about internal communication with us:

We teach 90-minute Masterclasses every month.

Sessions are designed to create a confidential environment for internal communicators and people interested in learning more about internal communication.

We use Teams to host the sessions and places are only £199 +VAT per person.

Topics range from channels to change, planning to measurement.

You’ll benefit from:

  • Live teaching
  • Jargon-free content and clear explanations
  • Meeting peers
  • Timings to suit your diary
  • The chance to ask questions.

We host topics at two different times, to encourage comms pros from around the globe to join in.

See the Masterclasses page to discover upcoming topics and to save your place.

Discover what's on >

Our Online Masterclasses are on-demand courses you can access today.

Each course has been created by All Things IC Founder Rachel Miller.

Topics you can instantly enrol in and access for you include:

For your team:

There are no live lessons and you have 12 months’ access. You choose how to make studying fit to your schedule.

Use the code ICHEAD for 10% off.

Choose your course >

Find all our upcoming Masterclasses covering a wide variety of topics here.

What people say
about All Things IC

Rachel and the All Things IC team facilitated a brilliant day for our internal comms team. I felt really listened to in advance of the session, developing an agenda that was really tailored to the team's needs. We left feeling inspired, reinvigorated and eager to return!

Kate Bromley

Head of Internal Communications, RSPCA

What people say
about All Things IC

Rachel coached me when I moved from working in an agency on external comms to working in-house on internal comms. It was quite the leap, and my sessions with Rachel gave me the confidence I needed to get up and running quickly and also spot where I could make a difference in my new role. What Rachel doesn’t know about internal comms isn’t worth knowing, and I’m now working with her to coach my team. She’s also an absolute joy to work with – 100% professional but also warm, engaging and fun!

Adele McIntosh

Director of Internal Communications, ARM

What people say
about All Things IC

A recently appointed Executive Director at Incommunities asked us to support her to review the Communications Team and to make recommendations on ways of working. She wanted to maximise the impact of the team and ensure it was best placed to support the business as it grew. We provided resources for the Executive Director to carry out some internal listening exercises and worked directly with the team via interactive workshops to explore how they work now, the standards they set and the barriers they face.

Together, we identified the working practices and foundations that need to be in place to set the team up for success.

"All Things IC really worked with me and gave options to get the outcome I needed. They gave me a clear plan for what I needed the team to do. Really great people to work with. They understood my needs and worked with me on a plan to get the outcome I needed."



How to write an internal communication strategy

Work through The MILLER Framework to create your IC strategy.

Online Masterclass: Enrol now

Use code ICHEAD for 10% off

Save 20% off Rachel's book

Save 20% via the Kogan Page website.

Use code COMMSFRIEND for 20% off

How to review and plan your internal communication

Set yourself up for success and confidently plan your work.

Online Masterclass: Enrol now

Use code ICHEAD for 10% off

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