It’s book launch month!

After a year of writing, researching and editing, my book is finally here.

I’m so excited to share Internal Communication Strategy: design, develop and transform your organizational communication with you.

The book hits the shelves this month. It’s available from 3 April 2024 in the UK and rest of the world and 30 April 2024 in the US.

Thank you to my husband, All Things IC team, expert view contributors, endorsers and the Kogan Page team for getting me to this stage.

My recent Candid Comms podcast episode details what you can expect. I’ve also delved into my writing process and revealed how it all came about.

Thank you to everyone who has pre-ordered a copy, it should be winging its way to you very soon.

Internal Communication Strategy is available in Kindle, paperback and hardcover formats. You can order it via your favourite book shop or online including: Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.

Alternatively, you can order it directly from the publisher’s website. See Kogan Page and use the code RACHELMILLER to save 20%.

Signed copies

Signed pre-orders of the limited edition were shipped a couple of days ago and are starting to arrive. Thank you to all the IC professionals who have been tagging me online to show me your copy.

Do tag me, you can find me on LinkedIn or @rachelallthingsic on Instagram as I’m curious to see where in the world you are. You could see your photo on this page of the website.

Montage of book recipients showing their copy of Rachel's book

Montage of book recipients' photos


What’s in the book?

Thank you to Claire Munro for interviewing me about Internal Communication Strategy. See the Wadds Inc website to discover the whole article.

Here’s an extract from our conversation:

I have two aims with the book. The first is to support internal communicators by equipping them with knowledge and skills to boost their confidence, so they can thrive in their roles. Secondly, I’m proud to amplify some of the incredible work taking place inside organisations, which I’ve not been able to share before.

Internal communicators have such visible roles in their own companies, and their hard work may not be known externally. I’ve used this opportunity to highlight some outstanding examples of strategic internal communication and celebrate those hidden stories.

Further reading: Claire has also written a full book review.

Internal Communication Strategy honours the hard work of internal communicators, highlights some outstanding examples of IC I’ve not been able to share before and celebrates the wonderful world of internal communication.

The book is raw, honest and reflects the reality of working as an internal communicator today.

It features mistakes I’ve made, models I’ve developed and candidly addresses some of the biggest challenges facing IC pros.

Whether you’re just starting out, or have decades of experience, you’ll benefit from the stories, theory and reality you’ll find in the book.

This is the book I wish existed when I was working in-house. It draws on my experience of working in this field since 2003 and has been designed to support and encourage internal communicators.

It is in two parts – the first half helps you design an internal communication strategy and the second half is focused on implementation.

The MILLER Framework provides the structure for the book. I’ve analysed each stage in detail and highlighted expert views from the industry, so you’ll not only learn how to write an IC strategy, but how to implement it too.

Further reading: Introducing The MILLER Framework.

Publishers Kogan Page say: “Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees. Written by award-winning communications professional Rachel Miller, this book tackles the key topics facing the industry today including communicating with neurodiverse employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.”

I hope you enjoy reading it as much I’ve loved writing it,


Post author: Rachel Miller. First published on the All Things IC blog 1 April 2024.


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