• Full Time
  • London

Website lbhf Hammersmith and Fulham

Assistant Director of Policy and Communications, Hammersmith and Fulham
Salary range: Up To £107,031 per annum
Work location: Hammersmith and Fulham, London
Hours per week: 36
Contract type: Permanent
Closing date: 19 December 2019
Politically restricted: Yes
Contact details for an informal discussion: Lucy Robinson at lucy.robinson@lbhf.gov.uk

Jobs like this don’t come along very often.

Here’s your chance to step into the best policy and communications job in the public sector – at the centre of everything.

We believe in giving residents a genuinely leading role in policy development and shaping our services and in doing things ‘with our local residents, not to them’. Our philosophy is to enhance public life by empowering residents to change their own neighbourhoods for the better.

Now we’re looking for someone with the skills and passion to develop these cutting-edge policies, tell this amazing Hammersmith & Fulham story, and work across the council to improve the opportunities, and well-being of our citizens – helping to make Hammersmith & Fulham the best place to live, work and grow a business.

As Assistant Director of Policy and Communications, that’s your mission.

You’ll do that through everyday engagement with residents and staff; through our resident-led commissions and ward panels; through our massive Hammersmith & Fulham Nextdoor community, our website and digital channels; social media; and through formal policy development.

You need to be able to demonstrate wide-ranging experience of innovation and excellence in both policy and communications, especially in digital communications and social media. You must be used to operating in a highly pressured political environment with constant demands and challenges. You’ll need to be cool under pressure and this certainly isn’t a role for the faint-hearted. But the scope to try new things, with the backing of supportive and experienced colleagues, is immense.

Come and join us and start the best days of your career.

Role Responsibilities:
  • To work closely with the Leader, Deputy Leader and Strategic Leadership Team (SLT) to develop a corporate strategic communications, co-production and engagement programme and to manage the budgets for, and teams delivering, these programmes.
  • To work in conjunction with Chief Information Officer’s team on delivering the council’s strategic digital strategy and delivery programme, enabling services to make savings from digital migration and providing leadership on improving customer standards.
  • To work across the council to build H&F’s reputation as a progressive and forward-thinking organisation and as a digitally connected borough, bringing local organisations together to promote digital services and tackle digital exclusion.

Please see the Job Description for more information.

People Values:

How we act defines who we are.  At the heart of our organisation is a common approach to defining ‘who we are’.  We are looking for people who can build this into everything they do.

We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Recruiting for Attitude:

Your skills and ability are important however, we recruit as much for attitude as we do experience.  We are looking for people who have the following attributes:

Complex problem-solving

The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

Critical thinking

The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking.  You can rationalise decision-making and form views quickly and soundly from a range of sources.

Creativity

You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations.  You can apply creative solutions that deliver hard outcomes.

People management

You can get the best out of people.  You have a coaching-style and drive through a commitment to personal and professional development.  You are clear in your expectations and have exception feedback from your team about their working environment. You recognise and support people as individuals.

Coordinating with others

You have the knack of working well with others.  You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others.  You will also can recognise how others work, think, and feel to get the most out of collaboration.

Emotional intelligence

You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics.  You can recognise motiving factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.

Judgement and decision making

You can take rational and evidence-based decisions and take responsibility for your decisions and actions.  Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.

Negotiation

You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners.  This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

Service orientation

You must be unequivocal in your commitment and drive for outstanding service delivery.  Both in terms of the quality of products and work delivered as well as the achievement of objectives.  You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.

Cognitive flexibility

The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach.  Applying cognitive flexibility to situation of significant change and transformation.

 

London Borough of Hammersmith and Fulham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To apply for this job please visit careers.newjob.org.uk.

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