Website faceequality Changing Faces

Head of Communications, Campaigns and Digital, Changing Faces
Location: Flexible, mainly home-based with potential for some office working in London working applies. 2 days in the office, 3 days working from home.
Contract: Permanent, full time (potential for 0.8 or 0.9 WTE)
Salary: £45,000 – £54,000
Advert closes: 27 November 2023


This is a key role for Changing Faces. One of our two strategic goals is to significantly increase the understanding and acceptance of visible difference, and to reduce prejudice and discrimination, and this post will have lead responsibility for delivery against that goal.

We have a three-year Campaigns and Communications business plan underpinning our work in this area, with an emphasis on four approaches which relate to changing public perceptions and attitudes:

  • Engaging storytelling
  • Media partnerships and outreach
  • Public awareness campaigns
  • Partnership working

In addition to leading our campaigning work, the postholder will manage a team of four people who support delivery of our work across the whole charity (including services and fundraising) through the Communications and Digital functions.


We are looking for someone who has:

  • Experience delivering high-profile cross-channel advocacy campaigns and impactful advocacy campaigns.
  • Understanding and experience in influencing and shifting public perceptions through campaigns and marketing approaches.
  • Experience in planning and overseeing general communications for a charity or similar organisation, supporting service delivery and income.
  • Knowledge of digital and integrated marketing disciplines including identifying and targeting audiences, digital product management, digital content and accessibility.
  • Experience in managing a team and budget, plus external agencies, partners and freelancers.

If this sounds like you – we would love to hear from you!

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. We are always looking for talented people from all backgrounds, including those with a visible difference or disfigurement, to join us.

In line with our commitments to race equity, we are particularly seeking applications from People of Colour/ BAME people. We are always open to conversations about flexible working.


Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, educationwork and relationships.


This job is being advertised with Peridot, where you can find more information and apply for the role.