• Full Time
  • London
  • Applications have closed.

Website London Ambulance Service

Head of Internal Communications, London Ambulance Service
Location: London
Band 8c
Contract: Permanent
Salary: £68,554 to £79,374 pa Incl HCAS
Hours: 37.5pw
Ref: 308-CORP-0771
Closing date: 3 November 2019.

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

We employ over 6,000 staff, including volunteers, across London to respond to the health needs of over eight million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.

In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

By 2023 we will improve outcomes and experiences for all our patients by providing the right care to patients at the right time, and in the most cost effective way. This will mean up to 122,000 fewer patients being taken to emergency departments when their needs could be better met in a different way, and we will deliver significant efficiencies in avoided costs to the urgent and emergency care sector.

Head of Internal Communications

London Ambulance Service is seeking a Head of Internal Communications to join a dynamic communications and engagement team.

Reporting to the Director of Communications and Engagement, the Head of Internal Communications is a key strategic and operational role with responsibility for internal communications, staff recognition and design services.

Supported by a team of five, the role involves developing strategy, driving implementation, meeting performance and strategic targets, and contributing to the wider delivery of corporate policies and organisational plans.

The post holder will be expected to apply their specialist knowledge underpinned by both theory and experience, to direct and lead how the Trust communicates and engages with staff and volunteers. They will also support transformational programmes and events that promote the Trust’s vision, values and behaviours.

Leveraging their expertise in branding techniques the post holder will provide strategic oversight and responsibility for the operational application of the Trust’s visual identity through the adoption of appropriate approaches, procedures and guidance.

If you would like a varied role in an exciting area of healthcare communications, you have the required knowledge, skills and experience for the role and would like to contribute to our Trust brand and staffing offer, please apply.

The role is based at the London Ambulance Service HQ but travel across our multiple sites is expected.

Interview and Assessment Date: Thursday 21st November 2019.

London Ambulance Service NHS Trust is a member of the Business Disability Forum, Business in the Community (Opportunity Now and Race for Opportunity), Stonewall and a member of Inclusive Employers

For more information on our equalities strategy, please visit our website and review our current equalities strategy.

In addition to the basic salary for all Agenda for Change posts, London Ambulance Service NHS Trust in line with the NHS Agenda for Change provides 15% or 20% High Cost Area Supplement (HCAS) dependant on the location of your role. The supplement is subject to minimum and maximum payment.

High Cost Area Supplement (HCAS) for part time employee will be based on the part time salary.

Correspondence regarding the application will be done via email to all job applicants. Ensure you provide current e-mail address on the job application form and please check your email inbox regularly.

The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

If you do not hear back from us within four weeks of the advert closing date, please assume that you have not been successful at the shortlisting stage.

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