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  • Full Time
  • London

Website Mencap

Internal Communication Officer (channels and content), Mencap
Department: Communications
Location: London
Salary: £28,750 per annum + excellent benefits & training
Closing date: 28 October 2020
Vacancy Type: Permanent
Hours Per Week: 37.5

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job – to do somethingmeaningful.

At Mencap, we can give you that.You willhave opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes; 

  • providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
  • providing advice through our help lines and web sites
  • campaigning for the changes that people with a learning disability want.

More info

Due to an internal promotion, Mencap have an excellent opportunity for an experienced Internal Communications Officer (ICO) to join our small, but very busy, internal communications team in London. The role is a full time (37.5 hrs per week) permanent contract and will be based at our Centre of Engagement in Central London, but it will be home based in the interim until we can return to our offices safely.

This is an exciting time to be joining Mencap’s expanding internal communications team as we’re going through a digital transformation that’s going to revolutionise the way we communicate with our 8,500 colleagues.

You will need to be highly organised and able to juggle a number of priorities and projects at the same time and you will also need to be an excellent fit with Mencap’s core values: Caring, Trustworthy, Inclusive, Positive and Challenging.

This role focuses on Mencap’s internal channels and content. The ICO will lead on the production of several of Mencap’s internal comms channels, including our fortnightly email bulletin, intranet news and our manager and leader communications. They will take the lead on gathering and sharing relevant, interesting and engaging content from across the organisation.

The ICO will also be responsible for looking after the day-to-day aspects of our digital internal communications channels, including emails, the intranet and Yammer. They will also provide internal communications planning and support to key projects and teams across Mencap.

Ideally, you will have some experience of using Dotdigital, and experience of measuring and analysing internal communications success.

Does this role sound ideal for you?

Key skills and experiences:

  • Knowledge of the principles of good two-way communication & employee voice
  • Ability to manage a successful communication project
  • Understanding enterprise social networks
  • Excellent copywriting and editing skills, as well as strong attention to detail
  • Ability to work under pressure and meet strict deadlines
  • Highly motivated, enthusiastic and willing to take responsibility
  • Strong communication and interpersonal skills both written and verbal
  • Ability to engage with and build relationships with stakeholders at all levels
  • Creative, innovative thinker
  • An understanding of Mencap and what we do

(Please view a more extensive list of responsibilities and key skills required for this vacancy in the Role Profile, including the Job Description and Personal Specification via the Mencap website)

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

This role will close for shortlisting on Weds 28th Oct and interviews will take place on Microsoft Teams shortly after the close date.

Please apply with your up to date CV.

If you require any further information about this role, please contact Lianne in the Recruitment Team on 01733 246999

JOB ID 20236

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